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Embezzlement in Dental Practices with Susan Gunn
Embezzlement In Dental Practices In this episode of Behind The Smiles, we interviewed Susan Gunn. Susan Gunn has over 21 years of experience in business automation and financial software. She’s an Advanced QuickBooks ProAdvisor and a Certified Fraud Examiner. She has published 40 books.  Visit ...  Read More
Digital Technology and Changes in Dentistry with Dr. Larry Emmott
Digital Technology And Changes In Dentistry In this podcast episode, we interviewed Dr. Larry Emmot. Recognized as a leading dental high tech authority in the country and with over thirty years of experience as a practicing general dentist, Dr. Larry Emmott’s mission is to help dentists make...  Read More
Teamwork and Accountability in a Dental Practice with Andre Shirdan
Teamwork And Accountability In this special episode, we interviewed Andre Shirdan, keynote speaker, coach, and lecturer. Since 1989 Andre has worked with thousands of practices helping to create systems for treatment planning, staff training, goal attainment, internal and external marketing, and...  Read More
Do Landlords Give Concessions on Renewals?
In working with thousands of healthcare professionals on lease renewals, one of the most common statements we hear is: “My landlord told me they don’t give lease renewal concessions” or “I’ve never gotten any concessions on a renewal from my landlord in the past”. From a landlord’s perspective, the...  Read More
Buying a Dental Practice, There’s More To It Than Price-Part V: Buyins/Buyouts/Mergers & Special Situations
My past blog talked about non-traditional GP practices and how you should approach them, this blog will talk about the “large practice” GP practices and the various ways you’ll need to deal with them. What do I mean by “large practice”?  The “large practice” is one which usually requires at least...  Read More
Buying a Dental Practice, There’s More To It Than Price-Part III: Buyins/Buyouts/Mergers & Special Situations
Recap from Townie 2018 Presentation Blog #2 talked about those “special” situation practices like the fixer-upper, the recent start-up, the refurbished practice and the vacant space practice. I wanted to share two actual case studies with you, one with the recent start-up and the other with the...  Read More
Making Dreams and Goals a Reality in Your Dental Practice with Laura Hatch
Making Dreams And Goals A Reality  Early on while managing and running the front office of two scratch dental practices, Laura Hatch quickly realized that sufficient office training was key in running a productive and successful dental practice. Over the course of a few years, Laura founded and...  Read More
5 Things Every Doctor Should Know When Choosing Their Commercial Real Estate Agent | Part 5
Part 5: Does your agent have a listing in your desired market? Or worse yet, several listings? If your agent has listings in the market or area you interested in, they have a clear conflict of interest in representing you as a tenant or buyer and should be immediately eliminated as an option to...  Read More
Dental Practice Management Tips and Tricks with Classic Practice Resources
Dental Practice Management Tips And Tricks The dynamic duo, Sandy Pardue and Dana P. Salisbury of Classic Practice Resources sat down with us for this special video installment of Behind The Smiles. Classic Practice Resources offers a selection of proven, custom-tailored programs for dental...  Read More
5 Things Every Doctor Should Know When Choosing Their Commercial Real Estate Agent | Part 4
Part 4: Are there reputable industry professionals that can vouch for your agent’s healthcare real estate experience? Building a dental or medical practice is a collaborative process between your equipment specialist, contractor, architect, lender, real estate agent and several other key partners....  Read More
5 Things Every Doctor Should Know When Choosing Their Commercial Real Estate Agent | Part 3
Part 3: Is your agent asking you basic or obvious questions about your practice? An expert agent should have a firm understanding of your industry and be aware of the key requirements that can affect your practice. Likewise, they shouldn’t be asking you questions that you would expect them to...  Read More
5 Things Every Doctor Should Know When Choosing Their Commercial Real Estate Agent | Part 2
A commercial real estate transaction can either catapult or cripple your business. As one the highest expenses of healthcare practices, real estate evaluations and negotiations need to be handled by an expert. One small mistake on a lease or purchase can cost hundreds of thousands of dollars....  Read More
Buying a Dental Practice: There’s More to it Than Price-Part II- Buyins/Buyouts/Mergers & Special Situations
So my 2014 townie presentation covered the buying process of the typical general dentistry practice, however, what if it’s NOT the typical general dentistry practice? What about the practice that someone started 3-5 years ago that never quite blossomed (the recent start-up)? What about the practice...  Read More
Buying a Dental Practice: There’s More to it Than Price-Part II- Buyins\Buyouts\Mergers & Special Situations
I had the honor of being invited to lecture at the 2018 townie mtg in mid-April in Orlando FL. This was the 4th time they’ve asked me to lecture, and I decided to dive a little deeper into unique situations as it relates to buying a dental practice. My 2014 lecture was an overview of the process,...  Read More
5 Things Every Doctor Should Know When Choosing their Commercial Real Estate Agent | Part 1
A commercial real estate transaction can either catapult or cripple your business. As one the highest expenses of healthcare practices, real estate evaluations and negotiations need to be handled by an expert. One small mistake on a lease or purchase can cost hundreds of thousands of dollars....  Read More
The Inside Scoop with Dr. Howard Farran
The Inside Scoop with Dr. Howard Farran Welcome to our very first episode! In this episode, Dr. Gina Dorfman interviews her own personal hero, Dr. Howard Farran.  Howard Farran, DDS, MBA, the founder and owner of  and Dentaltown magazine, has practiced dentistry at Today’s Dental in the...  Read More
Buying a Dental Practice Is About More Than Just Price Recap
Are you considering buying a dental practice and aren’t sure where to start? In 2014, Naden/Lean Partner Tim Lott presented Part One of a seminar on “Buying a Dental Practice: It’s Not Just About the Price.” In it, he discussed financial due diligence, what information to ask for, how to conduct...  Read More
Office Lease Negotiations: 3 Pitfalls to Avoid | Part 3
Understanding the market, the correct timing and comparable business deal points positions you and your agent to begin the process with a high-level of anticipation for success.  However, any preparation will quickly amount to nothing if you do not have a focused negotiation strategy. Pitfall...  Read More
Office Lease Negotiations: 3 Pitfalls to Avoid | Part 2
For most practices, the cost of leasing office space is typically their second-highest expense after payroll. With this much at stake, it is imperative to achieve the best possible terms during new-lease or lease-renewal negotiations to maximize profitability.  Pitfall #2: Unawareness of...  Read More
Office Lease Negotiations: 3 Pitfalls to Avoid | Part 1
Over 80% of healthcare practices lease their office space. The location, economics and impression their office makes on patients are significant factors in patient referrals and return visits, especially in a competitive market. Several aspects of a lease can even impact patient care and staff...  Read More
Timing Your Next Real Estate Transaction - Part 3: Just Right
It takes expert planning and foresight to begin a commercial real estate transaction at the right time.  The majority of professionals are not aware of the ideal timeframes for each type of transaction and different problems arise when starting a transaction too early or too late. Just Right If you...  Read More
Timing Your Next Real Estate Transaction - Part 2: Too Late
Most healthcare professionals understand that opening a new office or relocating an office doesn’t happen overnight, but the majority of professionals are not aware of the ideal timeframes for each type of transaction. Too Late When a transaction begins too late, an entirely new set of problems...  Read More
Timing Your Next Real Estate Transaction - Part 1: Too Early
Every commercial real estate transaction has an ideal timeframe to begin the process. Most healthcare professionals understand that opening a new office or relocating an office doesn’t happen overnight, but the majority of professionals are not aware of the ideal timeframes for each type of...  Read More
Don’t Be So Quick to Turn Your Head on High Overhead
So you’re in the market looking to buy a dental practice, and you’ve seen information from brokers with summary practice information. As you’re looking at the overhead information, you think that some of the OH stats look really low and that must be great, and some look really high, and that must...  Read More
Buying a Dental Practice and Wondering if Overhead was Adjusted Properly?
There’s a great thread on about why buyers should NOT pay for potential and projections. Part of the discussion revolves around normalizing cash flow, particularly the overhead of the practice. This prompted me to write a blog post to help potential buyers evaluate a seller’s cash flow...  Read More
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