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Episode #963: How Dentists Can Help Optimize Claims
Tiff and Kristy explain how viewing claims as stories can improve how practices can streamline that process. They touch on doctor-led language to use from start to finish, how artificial intelligence can improve the process, safety protocols to implement, and more. Episode resources: ...  Read More
Episode #962: 3 Simple Steps to Boost Team Culture
Kiera shares a secret weapon to high morale in the office place: celebrations. There are three steps to maximize the fun while keeping everything running smoothly: 1. Create a birthday and celebration system. 2. Incorporate monthly team events. 3. Make recognition public and consistent. Episode...  Read More
Empowering Dentists: Mental Health and Support for Success
Dentistry is rewarding, but it can also be isolating. Many dentists feel like they’re on their own island, handling everything from patient care to business decisions while managing a team. On National Dentist Day, it’s time to recognize and celebrate all that dentists do—while also acknowledging...  Read More
Optimizing claims for the BEST returns
Are you tired of insurance companies dictating what your collections ratios look like? So are we! While we can’t control every aspect of this issue, there are a few spaces that you do have some control over, and hey, why not control what you can?! Take charge by optimizing your claims and...  Read More
Hiring & Training Made Easy (E.276)
Join Regan Robertson in an insightful conversation with Dr. Adrienne Reynolds, Chief HR Officer at Productive Dentist Academy and the visionary behind Dental TQ. In this episode, Adrienne discusses how traditional HR in dentistry often seen as the “internal police” can be transformed through...  Read More
The Patient First Podcast Episode 165: Talking Teledentistry at Yankee Dental Congress with Melissa K. Turner, BASDH, RDHEP, EFD
Although the concept of “teledentistry” has taken off in recent years, many dentists are still in the dark about its potential and the surprisingly simple ways they can begin implementing it. At this year’s Yankee Dental Congress, I sat down with the dynamic dental personality Melissa K. Turner...  Read More
Boost Team Morale: Celebrations in Dental Practices
Building a thriving practice isn’t just about great clinical skills or efficient systems—it’s also about creating a positive, engaged team culture. And one of the most underrated tools for strengthening your team? Celebrations in dental practices. If you want a happier, more engaged team, it’s time...  Read More
Episode #961: Solutions For Practices’ Top 3 Issues
Kiera shares the most common problems dental practices face — scheduling inefficiencies, high overhead costs, and patient retention — and how to fix them. Episode resources: Transcript: Kiera Dent (00:00.93) Hello, Dental A Team listeners, this is Kiera. And today, I just wanna come in...  Read More
Episode #960: The New Hygienist Landscape
Kiera and Britt continue their conversation from episode 958, , by discussing the shifting landscape of hygiene. This includes the pros and cons of assisted hygiene, shortened appointments, practices without hygienists, and more. Episode resources: Transcript: Kiera Dent (00:00.73) Hello,...  Read More
The #1 Dental Consulting Company for DSOs
The Best Virtual Dental Consulting for DSOs and Multi-Location Practices If you're a DSO (Dental Support Organization) or a multi-location practice looking to maximize profitability and efficiency, you've likely explored consulting options. However, NOT all consulting firms are created equal!  is...  Read More
Episode #959: Build a Practice That Can Run Without You
Tiff and Kristy talk about how doctors can get to that point where their practice can function with and without them, including taking a good and hard look at your numbers, dialing in your BAM, encouraging delegation and accountability, and more. Episode resources: Transcript: The Dental A...  Read More
The Best Dental Event of 2025: The Dental A Team Summit
If you're searching for the best dental event of 2025, look no further than the Dental A Team Summit! Whether you're a dentist, office manager, or part of the leadership team, this virtual dental event is your ultimate opportunity to gain cutting-edge insights, earn 3 CE credits, and elevate your...  Read More
Turning Dental Challenges into Opportunities
Every dental practice faces challenges, but the most successful ones know how to turn problems into opportunities. Whether it’s scheduling inefficiencies, high overhead costs, or patient retention challenges, the key to growth is not just identifying the problems but also finding effective...  Read More
Assisted Hygiene and Shorter Appointments in your Practice
Hiring and retaining hygienists has been a major challenge for dental practices in recent years. With rising salaries, hygiene shortages, and insurance reimbursements not keeping up with inflation, many practices are looking for ways to maintain profitability while providing high-quality patient...  Read More
How to build a Dental Practice that can run WITHOUT you
The ultimate practice owner dream is to have a dental practice that can run without you, while you are able to do the things you love!  For some dentists, that means getting to do more dentistry, for others it means creating more ideas and businesses and working on them. Or for some it means...  Read More
Episode #958: Hiring Hygienists in Today’s Economy
Kiera and Britt have a deep discussion on the ins and outs of hygiene right now, including what’s on hygiene grads’ minds, the right ranges for skill sets, how different practices are staying scrappy amid the dearth of hygienists, and more. Episode resources: Transcript Kiera Dent...  Read More
How I built the most Luxurious Dental Office in the US!
Step inside Dent Blanche Dental, one of the most luxurious dental offices in the USA, located in the heart of Princeton, NJ, and led by renowned cosmetic dentist Dr. Radwa Saad. In this exclusive YouTube episode, you'll experience a day at this state-of-the-art dental practice, where world-class...  Read More
Episode #957: How to (Effectively) Juggle Comprehensive Dentistry
It’s time for a Dental A-Team office spotlight! Dana shares with Tiff how she’s worked with a practice that started off with room for financial growth, and began adding in auxiliary procedures without losing control of the business. Episode resources: Transcript The Dental A Team...  Read More
Beyond The Drill
Beyond the Drill: A Dentist’s Plea for a Little Love (or at Least Less Fear) Let’s be real—dentists get a bad rap. We hear it all the time:  “I hate going to the dentist.”  “Dentists are just out to torture us!” But before you lump us in with supervillains, let’s flip the script and take a look...  Read More
Categories: Office Design
Episode #956: 3 Steps to Healthy Cash Flow
Kiera walks listeners through easy but critical accounts receivable systems to implement in your practice so you never have to face a financial crisis again. Episode resources: Transcript Kiera Dent (00:00.932) Hello, Dental A Team listeners. This is Kiera and today I just wanted to ask,...  Read More
How to Hire and Retain the Right Hygienists
One of the biggest challenges dental practices face today is to hire and retain great hygienists. With rising wages, increasing demand, and shifting expectations, many practices find themselves in a difficult position—how do you attract top-tier hygienists while maintaining practice profitability?...  Read More
Managing AR: Keeping Your Practice Profitable and Cash Flowing
The success of your dental practice isn't just about clinical skills—it’s about running a financially healthy business. One of the biggest challenges in dentistry is managing accounts receivable (AR) effectively. If overdue payments and inconsistent billing are causing cash flow issues, it's time...  Read More
Episode #955: Spread Love Like Confetti
It’s not difficult to enter a practice and feel whether a team is synergistic and they love each other versus if they have animosity and do not get along. Kiera gives advice for spreading love to team members and patients, and establishing a culture of appreciation beyond Valentine’s Day. ...  Read More
Episode #954: Getting Your Team Aligned
Kiera talks about the power of ‘state of the company’ meetings, how to set them up, how to roll them out, and how to continue having them quarter after quarter. Episode resources: Transcript: Kiera Dent (00:00.802) Hello, Dental A Team listeners, this is Kiera. And today I just wanna ask...  Read More
Episode #953: How to Overcome Negative Production Impacts
Tiff and Dana share common pitfalls that scale back your practice’s production — and what to do to address them. Included solutions are Dental A-Team’s scorecard and a fixed cost spreadsheet, which you can reach out to the DAT for help on: .  Episode resources: Transcript: The Dental A Team...  Read More
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