The Productive Dentist Podcast
The Productive Dentist Podcast
The Productive Dentist Podcast features Dr. Bruce B. Baird, America's Most Productive Dentist, as he shares the wisdom and knowledge he's gained in 30+ years of dentistry to help dentists become more productive and live better lives.
Productive Dentist Podcast

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Episode 155: Wait Watchers
“You’re not doing your patients any favors because their dentistry is going to get more expensive every year you watch and wait.” ~Dr. Bruce B. Baird Waiting and watching. Why do dentists do that? Why, when you have a patient come to you with a total trainwreck in their mouth, would you only do a...  Read More
Episode 153: Fiscal Responsibility from a Serial Entrepreneur
“I want you to get to a place where you can devote more time to doing the things you want to do with the people you love.” ~Dr. Bruce B. Baird In the last 42 years, I’ve started no less than 20 businesses. Some were successful (like Productive Dentist Academy), and others – while they didn’t end...  Read More
Episode 152: If You Say You Can’t, Then You Must!
“Have you ever done something that you didn’t like at first but the more you worked at it, the more you enjoyed doing it?” ~Dr. Bruce B. Baird “I can’t do it.” “I’ll never be able to…” “I couldn’t possibly…” These phrases are the reasons why most people aren’t as successful as they could be....  Read More
Episode 151: Remember, You Will Die
“It’s never too early to start thinking about the things that will outlive you.” ~Dr. Bruce B. Baird I was given an unusual gift by one of the doctors who attended a PDA Productivity Workshop. It was a skull ring with the words “Memento Mori” inscribed on the inside.  For those who don’t know,...  Read More
Episode 150: LEAKED! What Is the Lampa Dental Group?
“Why did we develop that? Well, people asked. And this is the next step.” ~Dr. Bruce B. Baird When enough people ask for it, we build it. That’s a driving force of PDA. In the past few years, we’ve had a lot of people come to us and ask us what’s next. Well, the next step is driven by the...  Read More
Episode 149: The Inside Scoop! Behind the Scenes at PDA with Dr. Bruce B. Baird
“We didn’t set out to do it, it was our members who said we want you to do this.” ~Dr. Bruce B. Baird Have you ever wondered what makes PDA tick? Why we do what we do? How it all works? And most importantly, what it means for you and your dental practice? If you are a regular listener of this...  Read More
Episode 146: Dr. Baird Shares What DSOs Won’t Tell You About Private Equity
“Dentistry is the star right now. It’s what private equity wants.” ~Dr. Bruce B. Baird You’ve probably heard the term “private equity” thrown around a lot recently. Well the reason is private equity is a natural part of the conversation about DSOs and consolidation of the dental market.  But what...  Read More
Episode 144: Dr. Baird Shares How Knowing Your EBITDA Could Earn Your Dental Practice Millions
“This is what we’re working with Investment Grade Practices, helping you know your true EBITDA so you understand what it means when you get an offer for your practice.” ~Dr. Bruce B. Baird You just got an offer for your dental office…and it looks great! But do you know if the numbers on the page...  Read More
Episode 142: The Ideal Way to Present Financial Options to Dental Patients
“If I can get in relationship with the patient during the exam process, then the financial arrangements are much easier.” ~Dr. Bruce B. Baird I get this question all the time, “What’s the ideal when presenting financial options?” Well, that might not be the right question to ask.  I get it. You...  Read More
Episode 141: Dr. Baird Answers Your Question About Setting Team Expectations
“I struggled with setting expectations without being a prima donna or overbearing.” ~Dr. Bruce B. Baird A doctor recently emailed me this question: “How can I as the doctor – through my leadership – build the skills to set expectations and promote accountability with my team?” I get variations on...  Read More
Episode 140: Dr. Baird Answers the Hottest Dental Marketing Question
“Everyone wants to know, what is my first step in marketing?” ~Dr. Bruce B. Baird You’ve made the decision to market your dental practice. That’s a great step! Now what? I get this question all the time: what is my first step in marketing?  Well, it really depends on where you’re at in your...  Read More
Episode 139: Dr. Baird’s Simple Tips to Managing Psycho Patients
“It’s important as a dentist to understand that some of your patients are psycho.” ~Dr. Bruce B. Baird The crazy patient.  You know the kind I’m talking about. This is the patient you dread seeing. They never have anything positive to say. They complain about everything. They’re nasty to your...  Read More
Episode 138: The Silent Killer You Aren’t Screening For
“Why do I do this? Because it saves people’s lives.” ~Dr. Bruce B. Baird This is serious. It saves lives. As a clinical dentist, I’ve always been driven to educate myself so I can give my patients the best possible care. But physiological risk – aka sleep apnea – is especially close to my heart...  Read More
Episode 137: The Only Thing Dentists Need to Say to End Patient Frustration
“When patients have to keep coming back because the ceramic shade isn’t right it’s very frustrating for you, but moreso for your patients…this is why it’s so important for patients to know their risks.” ~Dr. Bruce B. Baird As I keep repeating, your patient’s risk factors are not your problem. But...  Read More
Episode 136: The #1 Way to Get Dental Patients to Take Ownership of Their Risks
“I hold patients’ feet to the fire on this because I won’t replace dentistry that’s not my fault.” ~Dr. Bruce B. Baird We all have them…the patients who are frustrated with dentists becuase the work is always breaking down and needed to be replaced.. But these are the patients who deal with the...  Read More
Episode 135: Requested Replay - Biomechanical Risk
“We need to fix the root of the problem. Otherwise we’re just mechanics replacing a part that will continue to go wrong.” ~Dr. Bruce B. Baird A lot of patients walk into your office frustrated before they even meet you. It’s not you, it’s dentists in general and why wouldn’t they be frustrated?...  Read More
Episode 134: Requested Replay - Periodontal Risk
“We have to look at the foundational issue of periodontal disease in patients. I want to make sure if we build something, it’s on a good foundation.” ~Dr. Bruce B. Baird I have said it before and I will say it again: it’s not your fault. Your patient’s periodontal disease is not your fault. But,...  Read More
Episode 133: Requested Replay – Diagnosing on Risk Factors
“I want patients to know their role in the damage in their mouth.” ~Dr. Bruce B. Baird I thought it was my fault.  I don’t know about you, but when I see a patient in my chair who is upset with their failed dentistry, I take it personally. Or at least I used to. I came out of dental school...  Read More
Episode 132 – Requested Replay: The #1 Thing You Can Do To Improve Your Leadership
“Success in dentistry is all about relationships.  It’s so much more fun doing dentistry when you have a team that is 100% behind your work” ~Dr. Bruce B. Baird The first 15 years of my practice, my team hated coming to work. I was the worst boss on the planet. This is 100% on me. I was fortunate...  Read More
Episode 131: Requested Replay - The Secret to Massive Productivity in Your Dental Office
“Part of leadership is giving people responsibilities of thing they can do that they feel successful for while making things easier on yourself.” ~Dr. Bruce B. Baird Have you ever wondered what magic wand other doctors wave that makes them so productive? Here’s the secret: they delegate work to...  Read More
Episode 130: Extended Edition - The Real Deal on Real Estate with special guest Dr. David Phelps
“If you're investing your hard-earned money into a business where you call the shots, then you have more control.” ~Dr. David Phelps When the 2008 recession hit, I lost 50% of my portfolio. While I recovered OK, that fear of loss never went away and I started looking at expanding my financial...  Read More
Episode 129 – S.O.P.s
“SOPs are crucial to the success of your business.” ~Dr. Bruce B. Baird They’re your game plan, your playbook. Standard operating procedures. SOPs.  I know it sounds like really boring stuff. As soon as I say the word “SOPs” I can see people’s eyes glazing over. But think about it this way: You...  Read More
Episode 128 - Requested Replay: Reducing Dental Office Stress
“People who learn to communicate will always have an advantage in business.” ~Dr. Bruce B. Baird Raise your hand if your patients ever stress you out.  I’m guessing most of you are raising your hands. As you know, when stress goes up, productivity goes down.  The fact is, no matter how much we...  Read More
Episode 127 – Requested Replay: Your Questions About Leadership
“It’s all part of being a leader, how you communicate with your team; the more clear you are about where you want to go, the easier it is to get team buy-in.” ~Dr. Bruce B. Baird  One of the most daunting tasks most dentists face is leading their team.  You didn’t sign up for dentistry to be the...  Read More
Episode 126 - Requested Replay: Step Away from the Cliff
“When you’re scared or tired, you don’t do things that are in your best interest.” ~Dr. Bruce B. Baird It’s been 2 years since COVID shut down the dental industry. I was re-listening to this podcast episode I released during that time and was struck by how much things have changed…and not...  Read More
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