Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #976: How To Climb Out Of This Sticky Billing Spot
Kiera shares exactly how Dental A Team helped a practice with over $2 million in accounts receivable break even — and learn how to never fall behind again. Episode resources: Transcript Kiera Dent (00:01.848) Hello, Dental A Team listeners. This is Kiera and welcome to the podcast. I hope...  Read More
Episode #975: Ideal Practice Growth Looks Like This (Or This, Or This)
Kiera gives listeners a “choose your own adventure” challenge for planning practice growth. She touches on comparing your growth to others’, how and what to expand, taking advantage of opportunities (or not), and more. Episode resources: Transcript Kiera Dent (00:00.856) Hello, Dental A...  Read More
Episode #974: If You Don’t Do This, Your Patients Won’t Stay
Dentistry has a unique space in the medical world when it comes to building relationships with its patients. Tiff and Dana discuss effective ways to create trust with your patients, including the critical foundations your practice can’t do without. Episode resources: Transcript The Dental...  Read More
Mastering Old Balances in Your Dental Practice
Managing old balances can be one of the most daunting tasks in a dental practice. Unresolved AR (accounts receivable) not only hampers cash flow but also creates stress for your billing team and decreases overall financial stability. If your practice is overwhelmed by old balances, don’t...  Read More
Growth Guide: Scaling Your Dental Practice
Scaling a dental practice is a transformative step that requires strategic planning and a clear vision. Whether you're looking to optimize your current operations, expand to new locations, or introduce specialized services, growth should align with your professional goals and lifestyle. Instead of...  Read More
How to Create an Exceptional Patient Experience
Most patients don’t know what makes a great filling or crown, but they always remember how they felt in your care. The way you communicate, the ease of scheduling, and the trust you build are what truly define an exceptional patient experience. Many practices put heavy focus on new patient...  Read More
Episode #973: Dr. DiPilla’s Cosmetic to Holistic Dentistry Journey
Kiera is joined by Dr. Robert DiPilla to talk about his world of dentistry, including the transition from cosmetic to holistic services, how he educated his patients, lessons learned during his multi-practice ownership, and more. About Dr. DiPilla: Dr. Robert DiPilla studied dentistry at the...  Read More
Episode #972: How to Cut Your AR in Half!
Tiff and Kristy share not only how to cut down your accounts receivable, but also how to develop systems that will keep your AR low. They discuss time management, clear job descriptions, protocols, and more. Episode resources: Transcript: The Dental A Team (00:01.752) Hello, Dental A Team....  Read More
Episode #971: Sealing Those Cash Flow Leaks
Kiera gives listeners 3 tactical tips on exactly how to find and put a stop to cash flow leaks and grow your practice exponentially. Episode resources: Transcript: Kiera Dent (00:00.824) Hello, Dental A Team listeners. This is Kiera and welcome to today's show. You guys, I'm so excited to...  Read More
The Future of Modern Dentistry: Elevate Your Practice with Proven Strategies
In an evolving dental industry, staying ahead requires a combination of cutting-edge techniques, strong patient relationships, and a forward-thinking approach to practice management. Dr. Robert DiPilla, a seasoned expert with decades of experience, shares valuable insights on optimizing growth,...  Read More
From Chaos to Control: How This Practice Cut A/R by $145K in a Year
Managing Accounts Receivable (A/R) can feel like a never-ending struggle—unpaid balances pile up, overhead creeps higher, and the stress of chasing down payments wears on the whole team. But what if you could cut A/R in half while increasing profitability and boosting morale? That’s exactly what...  Read More
Stop Cash Flow Leaks in Your Dental Practice: 3 Key Strategies
Cash flow challenges can make even the most successful practices feel like they’re struggling. Money is coming in—but somehow, it’s not staying in the practice. If you’re noticing financial strain, uncollected revenue, or increasing overhead, it’s time to identify and stop the cash flow leaks. Many...  Read More
How to Use Block Scheduling to Increase Productivity & Profitability
Ever feel like you’re running a jam-packed schedule but still struggling to hit your production goals? You’re not alone! Many dental practices work long hours, juggling appointments, but miss out on efficiency and profitability. The solution? Block scheduling. With the right structure, you can...  Read More
Episode #970: 3 Steps To Implement Block Scheduling
Block scheduling can transform your productivity into profitability. Kiera makes the implementation as easy as 1, 2, 3: 1. Identify your practice's production goals. 2. Design your ideal block schedule. 3. Implement, train, and track. Episode resources: Transcript Kiera Dent (00:02.36)...  Read More
Episode #969: It’s Time For a Q1 Review
Kiera touches base with doctors on how the first quarter of 2025 has gone. Ask yourself: 1. Are we tracking key performance indicators? 2. How’s the team efficiency and morale looking? 3. Do we need to adjust and refocus our annual goals? Episode resources: Transcript Kiera Dent...  Read More
Episode #968: The Financial Piece So Many Offices Forget About
Tiff and Britt discuss how a practice that was upside down financially picked through their systems with a fine-toothed comb to find success — and how you and your team can avoid this scenario. Episode resources: Transcript: The Dental A Team (00:02.146) Hello, Dental A Team listeners. We...  Read More
Hiring Hygienists In Today's Economy
Hiring and retaining hygienists has become one of the biggest challenges for dental practices. With increasing salary expectations, workforce shortages, and varying levels of experience among candidates, many offices struggle to remain competitive while maintaining profitability. In this guide,...  Read More
Maximizing Success in 2025: Q1 Review for Dental Practices
As we approach the end of Q1 2025, it's time to pause and ask: Are you on track for your best year yet? The first quarter of the year is a crucial time to assess progress, refine goals, and optimize operations to ensure continued success. If you haven’t yet evaluated your performance, now is the...  Read More
Solutions to Financial Struggles in Dentistry
Are You Tracking Your Dental Practice Finances the Right Way? Many dentists focus on production and patient care but often overlook hidden financial pitfalls that can significantly impact profitability. If your collections fluctuate, overhead seems too high, or you’re unsure why your cash flow...  Read More
Episode #967: Understanding Your P&L Can Be Easy As Pie
Kiera walks listeners through five steps to understanding a profit and loss statement: 1. Know the structure 2. Follow the revenue streams 3. Track your spending 4. Calculate the ratios 5. Set financial goals Episode resources: Transcript Kiera Dent (00:03.726) Hello, Dental A Team...  Read More
Episode #966: Planning For Your Practice Exit
Even if retirement is a long, long way off, it’s important to have an exit strategy ready to go. Tiff and Britt discuss both the emotional and business sides of things of making sure your practice is in order, including debt awareness, numbers in different scenarios, passive income possibilities,...  Read More
Episode #965: 3 Steps For a Smooth + Successful Associate Onboarding
Bringing on an associate is a big move for any practices, and while the benefits fill out a long list, the way it’s done will have lingering impacts, for better or worse. Kiera gives three actionable tips on how to make the transition a smooth one for all involved. 1. Find an associate who fits...  Read More
Mastering Your Dental Practice Finances: 5 Simple Steps
Are you struggling to understand your profit and loss (P&L) statement? Do you feel lost when it comes to managing your dental practice finances? If so, you're not alone. Many dentists find financial management overwhelming, but with the right approach, you can gain clarity, control, and confidence...  Read More
Planning for Your Practice Exit – What You Need to Know
As a practicing dentist you should always be thinking about your career’s end. Sounds a little crazy in the world of “be in the present” that we live in, but trust me, you’ll thank us later! By planning for your practice exit, AKA retirement, you can ensure that you and your family (and even team)...  Read More
How to Successfully Onboard an Associate Dentist
Bringing a new associate dentist into your practice is a major milestone. Whether you're expanding your clinical services, improving hygiene check efficiency, or creating better work-life balance, a successful onboarding process is crucial to maintaining team harmony and patient trust. However, if...  Read More
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