Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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070: Setting Apart Base-Level and Elite-Level Practices
Episode 60 talked about quarterly calibration with Mark’s method (The 4 Disciplines of Execution). THIS episode is from Kiera’s point of view using Gino Wickman’s Entrepreneurial Operating System from his book Traction: Get a Grip on your Business. The good news: While the vocabulary between the...  Read More
069: Time Suck? Let’s talk personal assistants
Does having a personal assistant mean you’re extremely wealthy? Kiera says no! This episode is all about the benefits of personal assistants, and the journey Kiera went on to realize them. Hiring a personal assistant can help you maximize your time on to-do list items that are important rather than...  Read More
068: “Imprint” on Your Team Members
Dr. Summer Kassmel is back with some quick and dirty tips on creating relationships between doctors and team members. Her go-to? Success stories! She gives a two-page document to her team members after they’ve been on board for at least 90 days. The document asks such questions as…     Where do...  Read More
067: Level 10 Meetings, Better than Cotton Candy-Anything
How much would you love to improve your business’s profitability by 43%? That’s what Kiera did after reading the book Traction: Get a Grip on Your Business by Gino Wickman. One of Mister Wickman’s tips? Have Level 10 meetings! Level 10 meetings mean your entire team is engaged and progressing — and...  Read More
066: Teaching Your Team to Flex
Today’s episode is a lovely dose of summer-lovin’ with Summer Kassmel! How can you establish a goal-oriented office? Kiera and Summer lay down their own tips, including Summer’s unique approach when her team almost-but-not-quite hit all four of their May goals. Instead of letting it slide, she...  Read More
065: This Dental Decision is MORE Important Than Who You Marry
Are you hungry for some Dental Nachos? Kiera virtually sits down with Paul Goodman and Ariel Meredith of Dental Nachos in this episode, and the group dives into the challenges facing new dentists when it comes to buying a practice. Dental school is four long years of good education, but there’s...  Read More
064: Multi-Tasking is a Lie
Does running a mile relate to running a business? It sure does! In this solo episode, Kiera gives tips on effectively managing your time, whether you’re a doctor or a team member. Spoiler alert: That means NOT whipping through emails and half-heartedly answering questions. Doctors, stop wasting...  Read More
063: A day in the life of a Dental Consultant—We are sharing our secrets
The number one trait consultants need to have is to…. Kiera and Tiffanie spill the beans in this episode on a day in the life of a consultant. The two discuss what their first impressions of being a consultant were, and how Kiera’s Dental Consulting is different from your Average Joe. Before Kiera...  Read More
062: Dental Nachos!
Kiera is fresh off a Dental Nachos event, and she’s sharing a big take-away: the differences between doctors and team members. Folks, it’s time to align perspectives once and for all — the right dental team helps a business grow and be more profitable.     A few steps to getting there:     Talk...  Read More
061: Battling Human Nature with Quarterly Team or Leadership Meetings
Mark and Kiera are reunited! In this episode, the two discuss quarterly calibration meetings for team members. Did you know human nature causes us to fall off track of our goals after 90 days? Quarterly meetings can help keep your office focused, especially when Kiera and Mark are involved and...  Read More
060: Six Ways to Have That Hard Conversation
Motivating people to do something they don’t want to do is hard. A listener requested Kiera discuss this topic, and she delivers, presenting six action items for talking to someone who doesn’t want to do his or her job.     Find out why     Clear expectations     Right seat, right office  ...  Read More
059: You’re Much More Likely to Succeed IF...
This car-casting episode is all about the benefits of having an accountability partner or coach. That’s right, someone who’s constantly in your corner, talking you through your struggles and wins. The first step is learning the difference between goals and intentions — which one is a raindrop,...  Read More
058: Building Your Social Media the Right Way
Among many other things, Dr. Desiree Yazdan is a social media ~pro~ when it comes to dentistry, and in this episode, she chats with Kiera about how she’s gained her 135K Instagram followers, what she might have done differently knowing what she knows now, and why bad news in the middle of her...  Read More
057: Digging for Gold (Car Cast!)
Kiera recently befriended an international-dentist-turned-American-dental-assistant, and asked her one question: What was her secret to being happy? The answer? Just be happy. As author Ryan Holiday puts it in his book , look for the gold underneath your obstacles. Here’s a nugget of gold Kiera dug...  Read More
056: Mini-Dentists Running Around
Kiera sits down with dental consulting extraordinaire Ashley Dorn at gate C-1 in the Phoenix airport to talk expanded functions dental assistants. Ashley, who’s been immersed in the dental world since the age of 17, drops solid gold with an occlusion tip (hint, minute mark 11:42), as well as the...  Read More
055: We Get What We Tolerate
What limiting beliefs are you living by? Kiera walks through the topic of growth, sharing a personal experience with one of the doctors she’s been coaching for the past few months. Now she’s sharing that message with you. Are you the best doctor? Office manager? Treatment coordinator, scheduler,...  Read More
054: Marketing: Give it Enough Time to Work, but Not Too Much to Destroy
Lauren Edvalson, CEO of Edvalson Marketing, shares a ~ton~ of marketing goodness in this episode. Her number one tip? Communication! That’s communication between the doctor and the marketing company, the doctor and the team, and the office and the community. How many times has your business written...  Read More
053: Facing Your (Money) Fears with Ryan Isaac
This episode is all about money! It’s time to face the truth when it comes to your finances, but Ryan Isaac, senior financial with the Dentist Advisors, and Kiera hold your hand through it all. The duo discusses how a happy dentist equals a happy team, why saving now matters, and the way Kiera used...  Read More
052: Toot Your Own Horn! (We’re Giving You Permission)
Dental marketing pro Ashley Keith returns to the podcast to chat with Kiera about … bragging! The ladies discuss the benefits of marketing and a three-pronged approach your practice can start implementing TODAY to break down the fear of the “scary” dentist. Plus, stop hiding your services! Show...  Read More
051: Simplification with Sophistication for Office Communication
In today's episode, Kiera welcomes back fan favorite, Ashley Keith- office manager of a 20 op practice including 4 doctors, 10 hygienists and all the support team. Ashley comes from corporate America with a marketing background and has found, communication is a MUST in any dental office. Ashley...  Read More
050: No surprises!
Digging through our archives, we found this gem of an episode! Travel back with Kiera and Mark in this older car riff as they relive the events from their recent conferences and discuss the importance of job ads, hiring, onboarding, and firing. Kiera explains how an employee add should fit with the...  Read More
049: MONDAY MORNING MASH-UP: Lead By Example
Kiera rocks out this episode in preparation for your Monday Meeting Mashup! She encourages offices to set up individual meetings where different departments teach and lead the meetings each week. Each department will be discussing their own KPIs and a plan to accomplish them. By doing this, every...  Read More
048: Are you the bottleneck of your own life?
Join Kiera as she interviews Jackie Martinez, a native Texan who serves as the business guru and OM for her family of dentists. She has learned and navigated a way of leadership that implements business goals that labor results. In this episode, Jackie discusses the importance of delegating tasks...  Read More
047:  SPECIAL EVENT- Get it from the "To Do" List to the "Done" List
Dental A Team-- is your operations manual completed? Or is it like 99% of office where it's a great idea and you just can't seem to find the time to complete it? Or do you even know where to start? In today's episode, Kiera walks you through, step-by-step, on how to complete your operations manual...  Read More
046: Only $35 bucks!!!
Hey hygienists, are you passionate about Fluoride? If not, why? In this episode, Kiera dives into the importance of suggesting fluoride to your patients. She emphasizes that as a healthcare professional, it is not your job to determine if the patient wants or does not want something. It is your...  Read More
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