Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #669: Earning Your Reputation
… you need to EARN a 5-star review! In this consultant-takeover episode, Tiff and Tina share what makes them want to leave a 5-star rating and review for any business they interact with, and what the right pieces look like. Remember: It comes down the feelings you leave your patients with, so start...  Read More
Episode #668: 4 Easy Steps to Success
This episode is all about what Kiera has done to elevate both the Dental A-Team as a business, as well as the practice she and her team consult in. The difference-makers that she explains are:          Profitability               Relationships               White noise time            ...  Read More
Episode #667: More Practice Reviews = More Patients. With Brittany Stone
Consultants Tiff and Britt share their insight for asking patients for reviews. These days, people are used to being asked for their opinion and provide feedback — it’s a critical way to both improve your practice and draw more people to your business (people like seeing businesses with lots of...  Read More
Episode #666: Only 19,000 Days Left
Kiera starts off this episode with a little equation which leads to contemplating what each of us wants to do with our time left. It’s an opportunity to be intentional with each and every day, and apply what we ultimately want to do and become to our actions. Episode resources: Subscribe to    Read More
Episode #665: How to Elevate Your Peer Group?
Having a community of like-minded people is essential, but it’s important to not be the smartest person in the room! This episode is about surrounding yourself with people who will inspire, challenge, and level up your life personally and professionally; people who you can take help from and ask...  Read More
Episode #664: Here’s How to Hire Dental Assistants ASAP
The dentistry world is still struggling to bounce back from the impacts that Covid-19 had on the industry — people resigning and schools not generating as many new workers. Kiera gives tips on how to find dental assistants for your practice quickly and effectively. Her suggestions include:       ...  Read More
Episode #663: Finding Your Gaps in Your Practice
Do you know how much of a gap there is between where you are today and where you want to be someday? In this episode, Kiera talks about identifying that gap in your practice. She breaks down your practice’s fundamentals: money, you, and systems/teams, and asks how systematized your practice is. ...  Read More
Episode #662: How to Perform a Perfect Handoff?
It’s a consultant takeover! Tiff and Britt discuss the pluses of using route slips in your practice. Using a protocol for route slips will ramp up your office communications and help secure the trust of your patients. Consider the two following questions when using route slips:                   ...  Read More
Episode #661: Social Media: A Glimpse of the Patient Experience
How does your practice handle social media and other internal marketing? Dana and Kiera explain what successful internal marketing like social media looks like:          What types of posts work               Who your avatar should be               How to get team members on board            ...  Read More
Categories: Marketing
Episode #660: Drop Insurance Plans the RIGHT Way With Dana Morsell
Dana and Kiera break down the pluses and minuses of dropping insurance in your practice. This episode includes a breakdown of why you would/wouldn’t want to drop insurance, why a membership plan does or doesn’t make sense for your practice, the difference between in-network and out-of-network fees,...  Read More
#659: Gain Immediate Momentum in Your Practice! With Rebecca Hannah at  The Pinnacle Podcast
Kiera is on The Pinnacle Podcast with Rebecca Hannah! This crossover episode touches on the journey of building a business, off-the-top recommendations to strengthen your dental practice TODAY, pivoting as a business visionary during Covid-19, the importance of technology in practices, and a ton...  Read More
Episode #658: What Are Your (and Their) Motivations? With Brittany Stone
Kiera and Britt discuss motivation from two angles — how to encourage patients to pay statements, and how to inspire team members to go above and beyond. They talk about where guilt fits in, how to humanize actions, if brightly-colored paper in the mail works, and how things look from a leadership...  Read More
#657: Take Away Fears of Overhead and Recession with Ashey Joves of The Making Of Podcast
This is a crossover episode with ! In it, Kiera talks with cosmetic dentist Ashley Joves about how to overcome high overhead and navigate the economy. Topic discussions include what overhead is and what your goal should be, how to know if you’re disciplined as a business owner, how to work with...  Read More
Episode #656: How to Earn a Multi-Million-Dollar Reputation
Kiera’s teasing about what happened at the 2023 Dental A-Team Summit! The theme: tried-and-true secrets of those multi-million dollar practices. This episode looks at your dental practice’s reputation, and why you need a good one.   Read More
Episode #655: What To Do When Things Don’t Go As Planned…
Kiera and Tiff reflect on what happens when life, work, or anything in between goes awry. Tiff shares the experience she recently had traveling that ended up being one of the best happy accidents to ever happen. This topic is the perfect reminder to identify the temper tantrum moments in your...  Read More
Episode #654: Behind the Curtain of Dentistry- with Haley Schultz at The Dental Download Podcast
Kiera is a guest on The Dental Download podcast! In this crossover episode, she talks with host Haley Schultz about the realities of the fast-paced world of dentistry, including …          What makes a dental practice different from other work environments               Key systems to consider if...  Read More
Episode #653: The Cashflow Solution- With Brittany Stone
Kiera and Brit tackle accounts receivable in this episode, and why your practice might have a cash flow issue because you’re not collecting money properly. They touch on AR basics, how to best deal with claims, why doctors can’t out-produce an AR problem, where your collections should be for...  Read More
Episode #652: Introducing the DAT Book Club!
We’re finally biting the bullet and doing a Dental A-Team book club! See below the books we’ll be reading each month of the year. Don’t forget to play catch-up with January and February’s books. January:  by Jocko Willink and Leif Babin February:  by James Clear March:  by Morgan Housel April:  by...  Read More
#651: Insurance Verification 101
Kiera and Tina are making insurance verification sexy again. In this episode, they break down why property verification makes or breaks your practice’s operations. They touch on the following topics:          Myths and truths of insurance verification               Whether outsourcing is good/bad...  Read More
#650: Stressed? There’s a Solution For That
We all have major stressors in our lives. In this episode, Kiera shares her own experience with recent trials, and proposes a plan of action to fight through the hard stuff. The steps:          Brain dump: Write down factors causing stress in your life.               Identify: What’s the biggest...  Read More
#649: Dentistry is Where You Want to Be
It’s the podcast’s fourth birthday, and Kiera’s on a sentimental journey about it. She reflects (and encourages her readers to do so, too) on her purpose for joining dentistry, how it’s bettered her life, how it betters patients’ lives, and looks forward to the magic of what comes next. Episode...  Read More
Episode #647: Team CE Secrets
Consultants Brit and Tina answer the question asked by many: What is the right CE for my team to learn? They suggest ways to identify what education will improve your work as a dental practice, including what treatment could be explained better, what services you’re trying to expand, what soft...  Read More
Episode #646: “I Won Today Because …”
What does “winning the day” look like to your team? This is a new process the Dental A-Team learned from a practice in New York and applied to its own team — defining what “winning” means to each and every team member and creating a visualization of what that winning looks like. Listen to this...  Read More
Episode 645: Hiring the Right Associate
Brit and Tina have been in a lot of dental practices thinking or actively expanding, and whether they want to bring on an associate doctor. That’s what this episode is all about: hiring the right associate doctor. Brit and Tina touch on the top considerations to make when hiring:          Ask...  Read More
Episode : #644: Be Your Own Raving Fan
iff and Kiera are learning to love themselves, and that’s what this episode is all about: Choosing to see the beauty in others, in your friends, bosses, colleagues, and more. Together, Kiera and Tiff talk about taking ownership to build confidence, coming from a place of love (for yourself and...  Read More
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