Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Displaying 151-175 of 228
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081: Listen Up, Ladies!
Summer is almost over, which means it’s nearly time for Women Dentists Connect! Kiera and Dr. Summer Kassmel connect to talk about this awesome two-day event for all female members of your dentist family — students, associates, practice owners, retirees, teachers, etc. WDC is taking place October...  Read More
080: The Bread and Butter of Dental Practices
In this quickie episode, Kiera is talking about insurance verification — don’t hang up/delete/ignore! This is important! Insurance verification might not be the sexiest thing, but one of the secrets to success in keeping patients and a higher treatment acceptance is commitment to verification....  Read More
079: Finding the Best Job You’ve Ever Had
Kiera corners Kayelee Taylor, chief operating officer for the Dental A Team and Kiera’s Dental Consulting, into a podcast episode! The two discuss growing yourself in your profession both as a team member and a team leader. Within one year, Kayelee moved from Kiera’s personal assistant to COO. Her...  Read More
078: Implement These Marketing Tips TODAY
, Edvalson Marketing, talk about using analytics to hone in on your key audience, the psychology of color, and postcards, plus how each can help boost your practice! Did you know it takes 14-20 impressions before someone might buy your product? Utilizing social media ads and postcards in...  Read More
077: Live in a World of Yeses
In this crossover episode with , Kiera shares a ~ton~ of dentistry gold with Dr. Paul Etchison. She talks about her past life as a treatment coordinator, the worst firing story you’ll ever hear, and how grocery tabs totally used to be a thing. You’ll also hear all about the number one fatal mistake...  Read More
076: Block Party for Scheduling!
Kiera could talk for hours about scheduling, but this time she’s only taking 20 minutes, so listen up! Her favorite way to schedule an office has three columns: high production ($500+), low production (fillings, crown seats, etc.), and assistant-only (night guards, bleaching, etc.). Tune in as she...  Read More
075: Rip Off ALL the Bandaids!
Kiera is car-casting to Lake Tahoe with Doctor Summer Kassmel! The duo discusses fighting through day-to-day details to have a win of the day every day. It’s hard being human, and often we find ourselves dodging around the difficult assignments to get little things done. As Dr. Kassmel puts it,...  Read More
074: Putting Personality Tests to Good Use
Transitioning from a co-worker to manager position can be stressful! In this episode, Kiera sits down with Ashley Irvin, office manager at , to discuss what that transition looks like, and how to do it successfully. Ashley’s been diligent in her managerial role, enough that she helped her practice...  Read More
073: Copying McDonald’s: Systematization
Kiera digs into systems today. Systems are processes that can be implemented without explaining something to someone new — someone else can be plugged into the role. Three freebie systems that can be implemented today? End-of-day checklist or a morning huddle or hand-offs. Now, systematizing your...  Read More
072: Dentist- ing in 2019
Doctor Paul Goodman is BACK and talking with Kiera about dentistry connections in our modern age. Ever heard the phrase “Everybody wants to be successful until they see what it actually takes”? That’s the topic of this episode. Paul and Kiera discuss influencing as a dental practice team member,...  Read More
071: “The Divide”: Emergency Patients
“My tooth is killing me and I need to see my dentist immediately!” Ever get these calls? Emergency patients are inevitable, and in this episode Kiera shares how the front office and back office can work harmoniously during the panic of last-minute same-day care. Her overall tip is to be proactive,...  Read More
070: Setting Apart Base-Level and Elite-Level Practices
Episode 60 talked about quarterly calibration with Mark’s method (The 4 Disciplines of Execution). THIS episode is from Kiera’s point of view using Gino Wickman’s Entrepreneurial Operating System from his book Traction: Get a Grip on your Business. The good news: While the vocabulary between the...  Read More
069: Time Suck? Let’s talk personal assistants
Does having a personal assistant mean you’re extremely wealthy? Kiera says no! This episode is all about the benefits of personal assistants, and the journey Kiera went on to realize them. Hiring a personal assistant can help you maximize your time on to-do list items that are important rather than...  Read More
068: “Imprint” on Your Team Members
Dr. Summer Kassmel is back with some quick and dirty tips on creating relationships between doctors and team members. Her go-to? Success stories! She gives a two-page document to her team members after they’ve been on board for at least 90 days. The document asks such questions as…     Where do...  Read More
067: Level 10 Meetings, Better than Cotton Candy-Anything
How much would you love to improve your business’s profitability by 43%? That’s what Kiera did after reading the book Traction: Get a Grip on Your Business by Gino Wickman. One of Mister Wickman’s tips? Have Level 10 meetings! Level 10 meetings mean your entire team is engaged and progressing — and...  Read More
066: Teaching Your Team to Flex
Today’s episode is a lovely dose of summer-lovin’ with Summer Kassmel! How can you establish a goal-oriented office? Kiera and Summer lay down their own tips, including Summer’s unique approach when her team almost-but-not-quite hit all four of their May goals. Instead of letting it slide, she...  Read More
065: This Dental Decision is MORE Important Than Who You Marry
Are you hungry for some Dental Nachos? Kiera virtually sits down with Paul Goodman and Ariel Meredith of Dental Nachos in this episode, and the group dives into the challenges facing new dentists when it comes to buying a practice. Dental school is four long years of good education, but there’s...  Read More
064: Multi-Tasking is a Lie
Does running a mile relate to running a business? It sure does! In this solo episode, Kiera gives tips on effectively managing your time, whether you’re a doctor or a team member. Spoiler alert: That means NOT whipping through emails and half-heartedly answering questions. Doctors, stop wasting...  Read More
063: A day in the life of a Dental Consultant—We are sharing our secrets
The number one trait consultants need to have is to…. Kiera and Tiffanie spill the beans in this episode on a day in the life of a consultant. The two discuss what their first impressions of being a consultant were, and how Kiera’s Dental Consulting is different from your Average Joe. Before Kiera...  Read More
062: Dental Nachos!
Kiera is fresh off a Dental Nachos event, and she’s sharing a big take-away: the differences between doctors and team members. Folks, it’s time to align perspectives once and for all — the right dental team helps a business grow and be more profitable.     A few steps to getting there:     Talk...  Read More
061: Battling Human Nature with Quarterly Team or Leadership Meetings
Mark and Kiera are reunited! In this episode, the two discuss quarterly calibration meetings for team members. Did you know human nature causes us to fall off track of our goals after 90 days? Quarterly meetings can help keep your office focused, especially when Kiera and Mark are involved and...  Read More
060: Six Ways to Have That Hard Conversation
Motivating people to do something they don’t want to do is hard. A listener requested Kiera discuss this topic, and she delivers, presenting six action items for talking to someone who doesn’t want to do his or her job.     Find out why     Clear expectations     Right seat, right office  ...  Read More
059: You’re Much More Likely to Succeed IF...
This car-casting episode is all about the benefits of having an accountability partner or coach. That’s right, someone who’s constantly in your corner, talking you through your struggles and wins. The first step is learning the difference between goals and intentions — which one is a raindrop,...  Read More
058: Building Your Social Media the Right Way
Among many other things, Dr. Desiree Yazdan is a social media ~pro~ when it comes to dentistry, and in this episode, she chats with Kiera about how she’s gained her 135K Instagram followers, what she might have done differently knowing what she knows now, and why bad news in the middle of her...  Read More
057: Digging for Gold (Car Cast!)
Kiera recently befriended an international-dentist-turned-American-dental-assistant, and asked her one question: What was her secret to being happy? The answer? Just be happy. As author Ryan Holiday puts it in his book , look for the gold underneath your obstacles. Here’s a nugget of gold Kiera dug...  Read More
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