Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Episode #992: Pediatric Dentistry Is an Art. Here’s How to Master It
Tiff and Dana discuss the numerous innovations happening in the field of pediatric dentistry, specifically minimally invasive care and maximizing shortened attention spans. Episode resources: Transcript: Tiffanie (00:02.2) Hello Dental A Team listeners. We are so excited to be back here...  Read More
How Pediatric Dentistry Tech Can Elevate Any Dental Practice
Technology is revolutionizing pediatric dentistry, but many of these innovations aren’t just for kids—they can enhance general and specialty practices too! By integrating pediatric-focused tech, you can create a more engaging, efficient, and patient-friendly experience for everyone. Let’s explore...  Read More
Episode #842: How (Good) Handoffs Increase Case Acceptance
The right handoff can go such a long way. In this episode, Tiff and Dana break down why handoffs are so important for patients, how handoffs can extend from chairside to checkout, and the best way to know if your practice’s communication with patients and each other is working effectively. Episode...  Read More
Episode #834: Build a Fun (& Productive) Culture
This episode is all about celebrating your team and practice. Kiera gives ideas for adding more fun to the work day while still keeping things professional. Remember, applying flavor is a culture builder, marketing tool, energy booster, and more. Episode resources:   Read More
Episode #831: Fast-track your SOPs & Operations Manual
Join Kiera as she uncovers the power of SOPs and Operations Manuals for dental practices. Learn how these tools can save time, ensure consistency, and streamline your operations. Discover practical tips for creating your own manual, from dividing tasks among team members to keeping protocols...  Read More
Episode #832: Staying Human in Automation- Chat with Pedro Becker at AXLE
Kiera is joined by Pedro Becker of Axle to talk about how to effectively use a centralized dental platform that utilizes artificial intelligence while staying human. Points of conversation include learning curves with automation, how this software is transforming dentistry, what’s easy for the...  Read More
Episode #826: Solving the Too-Full, Not Productive Schedule Problem
Kiera takes a close look at scheduling, and what to do when things are too full — a hot topic in offices right now. She urges listeners to change how insurance is being presented; avoid double-booking; and consider an expansion of hours. Episode resources:   Read More
Episode #810: A Hot Topic for Practices: Treatment Plans
Did you know: presenting treatment plans is 80% psychology and 20% skill? In this episode, Kiera talks through the Dental A-Team tried and true method of treatment plans, both the psychology and skill aspects. Episode resources: Reach out to Kiera:     Read More
Episode #807: How to Level Up the Treatment Coordinator Position
Welcome to the treatment coordinator realm! Consultants Tiff and Dana closely analyze what a treatment tracker is and how you can use one most effectively for your practice. They touch on:          What a tracker can look like (they can be different for each person)               How to identify...  Read More
Episode #805: Office Autopsy: Implementing PRF
The popular office autopsy is back! In this episode, Kiera talks about a practice that worked with DAT to implement PRF (platelet-rich fibrin) into its toolbox. Not only did the therapy service massively increase this office’s production, but the team stayed consistent and focused for a majority of...  Read More
Episode #803: KPIs Are a Scoreboard for Your Practice
AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track,...  Read More
Episode #768: Dental Consultant's Top Tips to Maximize Your Software
Tiff and Dana return with efficiency hacks for going paperless in your practice. They touch on softwares to utilize, how to set expectations from the beginning, where you can go paperless right now, and more. Episode resources:   Read More
Episode #758: Make Exams As Easy As Possible
Britt and Tiff focus on ways teams can streamline skills in 2024. This episode is all about standardizing exams, for one doctor or multiple. They talk about ideas to streamline, how to involve the right people in implementation, and more Episode resources:   Read More
Episode #756: Do You Want Dessert? Increase Your Case Acceptance By Using This Simple Method.
Are you asking the right questions of your patients at the right time (and with the right energy)? Kiera and Tiff explain how to increase your practice’s case acceptance by assuming the yes. They compare it to the waiter asking if you want dessert at a restaurant: There’s a right way to go about...  Read More
Episode #743: Birdseye View: Practical Application for Growth
Kiera shares what happens when the Dental A-Team comes to your practice — the prep before a consultant shows up, the assessment once boots are on the ground, and the implementations that can bring about a maximum gain with the least amount of effort. Episode resources: Reach out to Kiera:     Read More
Episode #735: This Is What It Takes to Improve Your Practice
Are you doing what’s necessary to take your business where it needs to go? In this episode, Kiera asks some challenging questions meant to inspire listeners to take a good, hard look at their dedication to the workplace. If you want your team to be made up of hard workers who believe in the...  Read More
Episode #717: Accelerated Hygiene Do’s and Don’ts
DAT consultants Tiff and Denae discuss accelerated (or assisted) hygiene and how it’s helpful amid transitions taking place in offices across the country. Together, they touch on the do’s and don’ts of implementing and/or perfecting its use in your practice. Do:          Develop protocol          ...  Read More
Episode #708: You Need to Standardize Your Rooms
Tiff and Britt are here to address the chaos circling dental practices lately. The consultants provide tips for freeing up brain space:                  Standardize your rooms                          Color-code operatories                          Schedule out quarterly ops checks         ...  Read More
Episode #706: How To Utilize EFDAs to Maximize Your Office
Consultants Tiff and Dana are talking about EFDAs, or expanded functions dental assistants, in this episode. They break down where EFDAs can be utilized, how to best employ them, a look at practices who use EFDAs well, and a whole lot more. Episode resources: Reach out to Tiff and Dana:     Read More
Episode #700: Seven Ways to Go From Good to Great
The Dental A-Team podcast family has been together for 700 episodes, and Kiera’s here to celebrate it. She shares seven themes of podcast topics that have made dental practices go from good to great:          Billing basics               Overhead knowledge               White noise time          ...  Read More
Episode #699: Are You Diagnosing?
If your practice isn’t meeting monthly goals, it might be a sneaky factor as to why: You’re not diagnosing enough! Tiff and Dana explain how to go about tracking diagnoses, what numbers to aim for, timeline, and more. Episode resources: Reach out to Tiff and Dana:     Read More
Episode #692: Schedule __% of Your Treatment in the Back Office
That’s 80%, folks. 80% of your treatment should be scheduled in the back office. Tiff and Dana talk all about scheduling in this episode — the importance, the successes that come, and how to go about implementing. Episode resources: Reach out to Tiff and Dana:     Read More
Episode #691: Tracking Case Acceptance Made Simple
Britt and Tiff talk about the areas critical to having the best case acceptance in your practice. Together, they break down…          Styles: dollar for dollar and one for one               What the best tracking programs are               Tips for follow-up               What information to...  Read More
#673: How To: 5-Star New Patient Exams
Consultants Tina and Tiff talk about how to nail a 5-star worthy new patient exam, including establishing a relationship, perfecting the hand-off, and building a system based on what works. Diagnoses can’t come before a relationship — that’s how to be worthy of those five stars. Episode resources: ...  Read More
Episode #664: Here’s How to Hire Dental Assistants ASAP
The dentistry world is still struggling to bounce back from the impacts that Covid-19 had on the industry — people resigning and schools not generating as many new workers. Kiera gives tips on how to find dental assistants for your practice quickly and effectively. Her suggestions include:       ...  Read More
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