Current Webinars

Help identify areas where the front desk can be more effective to increase patient loyalty, increase profit margins, and decrease marketing spending.

What happens at your front desk while you are in the back with your patients? Do you know what is being said on the phone? Do you know who called your office each day? Do you know what your staff did and didn’t do on each phone call?

Your staff is too busy and they are missing out on multiple revenue generating opportunities on nearly every phone call.

Does your staff do the following on each phone call:
1. Collect and/or verify cell phone and email addresses
2. Schedule all overdue family members
3. Remind the caller of all upcoming appointments for their family
4. Reference any upcoming or recently passed birthdays
5. Ensure patients are aware of any uncollected balances
6. Try to collect overdue amounts

There isn’t enough time on each phone call to do everything they need to do! Your patients won’t stay on the phone long enough.

Can your staff make each and every patient feel like you know them, even if your staff member started working for you yesterday?

Your staff is overwhelmed with information to review and tasks to accomplish throughout the day. They can’t keep up with everything and you are losing valuable revenue because of it. Your patient retention rate is going down because your staff, despite how hard they work, can’t keep up with the work load.

Join us on this upcoming webinar to learn how to make your front desk 10 times more effective. You’ll learn how many opportunities they are missing on each phone call and simple ways to help them be more efficient and effective throughout the day. You will immediately start to see a major boost in productivity and a significant increase to your bottom-line.

Featuring Filtek Supreme Ultra Flowable and paste composites, the Filtek Bulk Fill and the Bioclear Matrix System.

Contacts for Class II composites can be a practice builder or a practice killer. Until now there has not been a methodical approach to provide ideal contacts and embrasures for posterior composites. Even when the contact is tight, it is often a “point” contact, ragged and sharp.

In this entertaining and practical lecture, Dr. David Clark will demonstrate a predictable step wise approach to solve this riddle of ideal contacts for:
• Tight embrasures
• Deep caries
• Furcal complications
• Wide embrasures and diastema closures in the posterior

About Dr. Clark:
Dr. Clark founded the Academy of Microscope Enhanced Dentistry to advance the art and science of microdentistry, micro-endodontics, micro-periodontics and dental microsurgery. He is a course director at the Newport Coast Oral Facial Institute. He is on the editorial board for several journals. Dr. Clark has developed a matrix and interproximal management system, the Bioclear Matrix System that promises a real advancement for both bonded porcelain and direct composites.

In this presentation Dr. Gerard Kugel will review the decision-making criteria in selecting luting agents based on restorative materials and preparation designs. Current materials and techniques for cementation of contemporary all-ceramic restorations will be reviewed. Additionally, clinical conditions that lead to success and failures of the restorations will be outlined.

Learning Objectives:
• The fundamentals of cementation and expected essential functions
• Basic requirements for all-ceramic cement selection
• Clinical tips for ultimate success with various restorative materials, such as zirconia and lithium disilicate

About Dr. Kugel:
Gerard Kugel, D.M.D., M.S., Ph.D., Associate Dean for Research, and Professor of Prosthodontics and Operative Dentistry at Tufts University School of Dental Medicine. With an expertise in Clinical Research and Esthetic Dentistry, he is a reviewer for The New England Journal of Medicine, JADA, The Journal of Dental Materials, and the Journal of Dentistry. He is on the Editorial Board of the Journal Esthetics & Restorative Dentistry, The Journal of Cosmetic Dentistry, and Compendium and he is Editor -in- Chief of Inside Dentistry. He is a Fellow in the American and International Colleges of Dentistry as well as the Academy of General Dentistry and the Academy of Dental Materials. Dr Kugel is on the Board of Directors of the CRA Foundation, and has his M.S. in Anatomy and Cellular Biology and his Ph.D. in Dental Materials. He received his Executive Certificate in Management from the MIT Sloan School of Business in 2009.

Dr. Kugel has published over 120 articles and over 200 abstracts in the field of restorative materials and techniques. He was given over 300 lectures both nationally and internationally. Dr. Kugel is part of a group practice, the Boston Center for Oral Health, located in Back Bay, Boston, MA

In this presentation Dr. MacLean will address the following questions:

• What are the choices for restoring an implant with a single crown?
• How can you plan the surgery to maximize your choices?
• Understanding prosthetic space for implant prosthetics.
• What are the issues to consider when choosing the implant restoration?
• Should you chooses cement or screw retained options?
• Should all implant crowns and abutments be customized?
• When cementing implant crowns, what are the critical design features of the abutment?
• Does zirconia work well as an implant crown abutment or crown substructure?
• How to communicate with the dental lab technician regarding your possible implant prosthetic choices?
• What should the occlusion pattern be on a single implant supported crown?

About Dr. MacLean:
Dr. Scott MacLean is a graduate of Dalhousie Dental School Class of 1991. Dr. MacLean has a keen interest in providing all types of dentistry to his patients including implants, orthodontics, and general dentistry. He currently lectures internationally at dental conventions on the topic of dental implants, crown and bridge, and dental technology such as laser use. He also has published a monthly "Internet for Dentists" article in the Canadian Dental Association's Journal (JCDA). Dr. Scott teaches dental implants at the Dalhousie Dental School.

Stop wasting your money on marketing! Learn how to ensure your marketing dollars work as hard as you do, and get you the results you’re looking for. You will learn the principles and practical application to be able to easily set up any type of marketing so you get great returns, without your constant attention.

• You get the bottom line based on the documented results of hundreds of practices
• Know what works best & what is a waste of money
• How to make sure YOUR marketing plan works & why others fail
• How to “Close the loop” on your marketing dollars to ensure your staff is optimizing returns

We will walk you through how to apply what you learn to your practice from start to finish. You will be able to avoid the pitfalls and costly mistakes that waste your money instead of growing your practice. If you want to add quality new patients to your practice, don’t miss this opportunity!

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** In appreciation for attending this webcast, all attendees are eligible to receive 90 days worth of FREE tracking of all the marketing for your dental practice (i.e. newspaper, mailers, flyers, radio, etc.). This includes tracking phone numbers for every marketing channel you're using. Plus exclusive call scoring, so you know exactly how all your marketing calls are being handled across 37 KPI (Key Performance Indicators). In addition to 24/7 access to what results you're getting, you'll also receive daily call reports and analytics. You'll know exactly how many new patients you've received, what's working and what's not, when the new appointments are scheduled, and that's just the beginning. All for FREE for 90 days!

Posterior composite resin restorations have become mainstream. These restorations seal teeth, reinforce remaining tooth structure, allow conservative preparations and satisfy patient desires for natural appearance. However, dentists complain that Class II composite restorations are tedious and time consuming to place, can be somewhat complicated and aren’t always predictable.

In this presentation, Dr. Jackson will show a greatly simplified and efficient procedure for placing Class II composite restorations using new technology. The predictable, standardized system of placement achieves a significant reduction in both time and effort when placing these restorations.

Learning Objectives:

• To review current matricing techniques that insure quality contacts
• To understand Adhesion – making the right choice and doing it right
• To achieve time savings without compromise, using bulk fill composite technology

This course will provide participants with an overview of considerations for cementing and bonding today’s restorations. It particularly offers overall insight into cement classifications, preparation requirements for conventional vs. adhesive cementation, cement requirements based on restoration material, and surface treatment of the tooth and restoration. Finally, participants will learn to recognize and identify products for use when cementing and bonding certain types of restorations and why they are indicated for specific case.

Education Objectives:
After attending in this webinar, you will be able to...

• Identify various factors like restorative material, tooth preparation, isolation etc. that influence cement selection.
• Classification of cements.
• Explain different techniques for cementation and bonding.
• Discuss the types of products that can be used to efficiently and effectively cement and bond modern restorations.

This course will briefly explore the history and process for placing indirect restorations, including procedural details and common pitfalls. Dr. Fleming is an experienced dentist who has placed many indirect restorations in his 34 years of practicing dentistry. He has seen dental materials and technologies evolve, and will present a new method for creating a strong, fast, simple restoration.

Have you experienced the frustrations of anesthetic latency and the residual effect that it has on your practice schedule? Do late patient arrivals cause disruptions to the practice flow? Now you can overcome these challenges with a revolutionary chair side technology that allows you to buffer your anesthetics! This presentation will begin with Dr. Falkel reviewing the science of local anesthesia including: the time course of analgesia, the factors that contribute to inconsistent anesthetic performance and how the body must overcome the acidity of local anesthetic injections before the anesthetic can take effect. Dr. Hyman will then discuss the benefits that buffered anesthetic provides for the practice’s activities and workflow, and will explain how to better-set expectations around success. Dr. Hyman will also discuss meaningful steps the dentist and staff can take when buffering is incorporated into the anesthesia routine, to enhance practice productivity and assist in better control of the schedule.

Webcast Objectives:

• Understand the science of precision buffering and how it relates to the time course of local anesthesia for procedures in dentistry
• Discuss the role of pH and dissolved CO2 in anesthetic performance
• Understand the value that buffered anesthetics can provide in enhancing practice productivity
• Understand strategies for practice workflow when buffered anesthetics are used to take control of the practice schedule

This presentation will cover the specific value of CBCT in the diagnosis of Atypical Pain (burning mouth), Eagles Syndrome, monitoring of osteoarthritic healing of the TMJ, and the value in triage of treatment for Obstructive Sleep Apnea.

As an international lecturer and researcher, Dr. Olmos has developed courses teaching his protocols for the identification, diagnosis and treatment of TMD, Craniofacial Pain and SleepDisordered Breathing. He regularly teaches these courses in Canada, Australia and the U.S. His protocols are also utilized in the Craniofacial Pain Center at the University of Tennessee College of Dentistry.

Today, people are living longer and want to look their best! Cosmetic dentistry isn't limited to performing whitening, veneers or orthodontics. Tap into a hidden patient population who are seeking out the best in removable prosthodontics. Join Dr. John Nosti as he explains his steps to success in providing "Smile Designed Dentures". Through his process you will become faster, more predictable and increase profitability in removable prosthodontics, all while providing an outstanding cosmetic result. Dentures don't have to be dreadful... they should be fun!!!

You know intuitively that your online reputation is important, but how do you manage it? Which 3rd party sites are the most important? How does social media and mobile play into this? Chris Brubaker, a small business marketing expert and Director of Marketing at Demandforce, will give you a practical guide on how to build your best possible reputation and teach you how to leverage your practice’s assets to bring in the right type of new patients. Chris will share the latest research and best practices in this information-packed 60 minute webinar.

Digital restorative dentistry makes all the difference; in your treatment, office capabilities, office efficiency, bottom line and professional satisfaction. ‘Leap’ Into Digital Dentistry will be presented by Difference Makers, Drs. Jansen and Pescatore, and CAD CAM Dental Designer Ms. Irma Perez. Drs Jansen and Pescatore will demonstrate through their clinical expertise and experience how every office can benefit from chairside restorative dentistry and more importantly have complete control of comprehensive care, including restoratively-driven implant therapy and the latest technology.

From this lecture participants will learn:

• Scan, Design and Mill applications with chairside systems
• Material selection for success
• Maximizing clinical efficiency with digital dentistry
• How to maximize productivity by involving the dental team

Join Dr. Jeff Blank as he explores the broad category of dental adhesives. Learn how to simplify your adhesive technique as he discusses self- and total-etch procedures and discover a new class of adhesive from 3M ESPE, Scotchbond Universal Adhesive.

Take 4 topics which are vital to the effective promotion of dentistry. Consider & discover what you currently feel is true about each topic. This is your intuitive thought. Then, in the blink of an eye, learn how your pre-conceived notions may actually destroy the performance of how you promote your dental practice! Howie and Mark will then support the new counterintuitive thoughts with decades of real world experience and examples. Viewers will walk away from this presentation with a great head start toward improving the performance of how they promote their dental practice.

Now more than ever, it is important to grow your practice with services that attract new patients and deepen your relationships with existing patients. As part of our commitment to the dental community, Align Technology, Inc. is proud to offer this unique webinar to help practices like yours thrive in this competitive marketplace. Learn from a successful wet-fingered dentist, Dr. Payam Ataii, as he unlocks the secrets you need to increase practice productivity. He is renowned for his innovative approach to the business and clinical sides of dentistry while running a multi-million private dental practice in Laguna Hills, CA.

In this webinar he will show you how to be successful combining both restorative dentistry and orthodontics to achieve better clinical outcomes and improve your bottom line. Topics include:

• Running a successful practice and still provide the best patient care
• Chair side techniques that make it easier to diagnose and treat malocclusion
• How straight teeth leads to improved oral health and aesthetics

Today, people are living longer…they want to look and feel good! This is your opportunity to take care of patients needing complete and partial dentures. Stop sending these cases out the door. Join Dr. Frank Lauciello, Director of Removable Prosthodontics for Ivoclar Vivadent as he explains 4 simple steps for success with denture placement. By utilizing his theories and techniques you can increase your bottom line and provide a standard of care that will really make a difference.

Google Reviews, Facebook, email, Twitter, texting - these are all part of today's communications matrix but how can you use these and other cyber tools to grow your practice? This free webinar will help you navigate the world of e-communication and social media and show you how to use it to your advantage.

In this webinar, we will explore an in depth clinical case review of Cone Beam 3D imaging. The more we see, the more we know, and the fewer mistakes we make. Better and more information for diagnostic and treatment-planning sessions, leads to fewer mistakes. We build stronger relationships with patients than ever before. The i-CAT® allows me to control all of the variables of the image, from the field of view to exposure time, pixel size and resolution. 3D puts the power of precision in your hands with direct access to advanced 3D treatment tools for Orthodontics. Join us for this in depth orthodontic clinical case review session.

The townies have cast their votes selecting Demandforce D3 as the #1 marketing solution for dentists! Get an inside look into the automated communications and marketing system that has helped thousands of practices revolutionize their marketing tactics. Using real-world examples, we will explore how practices are embracing online communications, local search, and social networks to create brand awareness and increase revenue.

Join Dr. Jason Olitsky as he shares his philosophy for creating beautiful smiles with one of today’s contemporary direct composite materials. Learn how he balances patient demands for esthetics with the functional requirements of long-lasting, well-performing direct composite restorations.

During this technique-centered webinar, Dr. Olitsky will showcase posterior composite placement as well as diastema closure and direct anterior bonding involving multiple teeth. He will share his secrets to making composite materials blend invisibly with surrounding dentition, discuss application techniques and solve post-operative sensitivity issues.

This timely webinar, sponsored by Easy Dental, is a detailed presentation focusing on the real-world impact of dental practice management software. Join us Thursday, March 10th 2011 to explore five time-tested ways to boost your revenue using practice management software.

Join us to learn how to:

• Automate time-consuming processes to free-up your resources
• Improve your cash flow by reducing insurance and collections AR
• Schedule to keep your chairs full
• Use treatment plans to generate revenue
• Increase case acceptance with presentation tools

Large group practice continues to be one of the fastest growing segments in the dental space. With the increasing burden of high student debt, an uncertain economic outlook, and the common pressures that exist in private practice, the opportunities that large group practices offer are becoming increasingly more attractive to dentists. Our survey team, consisting of third party academic, consulting, and industry experts outside of large group practice, researched many of the attributes of the large group practice. Join us to discuss the findings and best practices that have been observed through our study. This course promises to offer the attendee an in depth analysis of the qualitative and quantitative aspects of the rapidly expanding world of large group practice. Learn just how far these practices have evolved over the past decade, their commitment to their dentists, and what the future looks like in this segment of dentistry.

Email was the first wave of web-based marketing. Then came the rise of Internet search. Now Social Media is changing everything, and your practice needs this hot new marketing tool to succeed today. Gone are the days of only having a website as an online presence. It has become increasingly important to communicate with the public through Social Media as well as monitor your online reputation. Comments and discussions about your practice are happening online regardless of you being there or not. Whether you're completely new to Social Media or a seasoned pro, this webcast is not to be missed as we show you the tools you need to take control of your online presence.

Join Dr. Edward D. Gardner Jr. as he shares how incorporating Invisalign into his busy practice has increased patient satisfaction, improved his practice economics and re-energized his entire team. Find out why Invisalign is a win-win prospect for patient, doctor and staff alike.