The Psychology Behind Why the Patient Says Yes or No to Diagnosed Treatment

Sean Field, The Psychology Behind Why the Patient Says Yes or No to Diagnosed Treatment
Speaker: Sean Field
CE Credits: 3
Format: MP4 Video
Get your entire team on the same page by building their case presentation confidence and skill level with this in-depth treatment coordination training. This course focuses on how to easily increase y...more
  • Running Time: 2.5 hours
  • Released: 3/4/2020
  • Expiration Date: 3/4/2023
CE Details
Credit Details
This electronically delivered self-instructional program is designated for 3 hours of CE credit by Farran Media.
AGD Code: 550.

The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.

Synopsis:
Get your entire team on the same page by building their case presentation confidence and skill level with this in-depth treatment coordination training. This course focuses on how to easily increase your practice case acceptance rates by exploring the patient's human nature when dental treatment is being presented to them in your office. Explored are:the five steps to treatment coordination, the psychology behind why a patient says yes or no to treatment, body language to look for that will give you clues about what the patient is thinking, body language to use during case presentation to influence the decision of the patient so they choose your office for their treatment needs, the colors that instill trust, the clinical close, the financial close, how not to judge a book by its cover, your mental worth plus much, much more.

Description of Speaker:
Sean Field is the CEO & founding father of Patrick Consulting Group and is also the senior dental consultant and main speaker for their dental performance coaching firm. Sean comes from a background of dental practice management, treatment coordination and dental sales. He has helped numerous dental practices achieve success. Sean has experience assisting in the growth of practices in the range of one owner private offices to multidoctor DSO practices and has had success in scaling dental organizations even in downward economies of eras like the 2008 economic crash.

Educational Objectives:
Upon completion of this course, participants should be able to achieve the following:
  • Confidently close more of the comprehensive cases in their practice.
  • Understand what body langue to look for in order to get insights into the patients mind during their decision-making process.
  • Understand how to properly utilize the 5 steps to treatment coordination.
  • Understand the importance of the practice management laws and 9/10's rule that are essential to running any dental office.
  • Effectively communicate with the practices patients and be armed with the powerful verbiage that it takes to close large elective procedures.

Disclosure:
In the past 12 months, the lecturer/speaker declares that he has had a financial interest, arrangement or affiliation within the field of dentistry or health care with the following: Patrick Consulting Group.

CE Policies
American Dental Association (ADA), Continuing Education Recognition Program (CERP) provider
Farran Media is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at www.ada.org/goto/cerp. For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at hogo@dentaltown.com.
American General Dentistry (AGD), Program Approval for Continuing Education (PACE) approved, FAGD / MAGD Credit Farran Media is a nationally approved PACE Program Provider by the Academy of General Dentistry. Approval does not imply acceptance by any regulatory authority or AGD endorsement. The current term of approval extends from 1/1/2019 to 12/31/2022. Provider ID# 304396
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 3 hours of verifiable CPD.

Legal Disclaimer:
The CE provider (Farran Media) uses reasonable care in selecting and providing content that is accurate. The CE provider, however, does not independently verify the content or materials. The CE provider does not represent that the instructional materials are error-free or that the content or materials are comprehensive. Any opinions expressed in the materials are those of the author of the materials and not the CE provider. Completing one or more continuing education courses does not provide sufficient information to qualify the participant as an expert in the field related to the course topic or in any specific technique or procedure. The instructional materials are intended to supplement, but are not a substitute for, the knowledge, expertise, skill and judgment of a trained health care professional.

Licensure:
Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions. It is the responsibility of each registrant to verify the CE requirements of his/her licensing or regulatory agency.

State CE Requirements:
Click Here for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.

Refund Policy
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.

For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at hogo@dentaltown.com
To reap the full benefits of this CE course, the presenters (Howie Horrocks and Mark Dilatush) have agreed to create a marketing plan specifically tailored to your practice and your specific market area. Having your marketing plan printed and open while you view the course material, will greatly individualize your learning experience.

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