This electronically delivered self-instructional program is designated for 1.5 hours of CE credit by Farran Media.
AGD Code: 550.
The fee to view the entire series is $280. This cost includes all fees to take all exams and claim your CE credits.
This course will expose how you are currently grooming your patients to experience the feeling of indifference toward you and your practice. Discover the strategies that can be taken to resolve your dwindling patient retention numbers. Learn the steps necessary to prevent your practice from entering the same rut in the future through team awareness and training and patient, yes, patient training. This course is a must in keeping your patients.
Description of Speaker:
Dana Pardue Salisbury, MBA has been in the dental industry for over 20 years and is the Chief Operations Officer of Classic Practice Resources, Inc. She works at the back-end administration of the firm, developing business solutions, emerging team development, and overseeing the strategic implementation of business processes. Throughout her career, she has become recognized as an expert in organizational behavior, leadership, and her niche has become enhancing the new customer experience through mystery shopper call and evaluations. Dana is known for her passion for building teams and improving the lives of dentists throughout the United States and Canada.
Upon completion of this course, participants should be able to achieve the following:
- Recognize the tools absent in your practice that can boost patient loyalty
- Identify the missed opportunities that can save marketing dollars
- Learn performance measures to stimulate growth and success
In the past 12 months, the lecturer/speaker declare that they have had a financial interest, arrangement or affiliation within the field of dentistry or health care with the following: Classic Practice Resources.
Farran Media is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association
to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not
approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards
of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at
Farran Media is a nationally approved PACE Program Provider by the Academy of General Dentistry.
Approval does not imply acceptance by any regulatory authority or AGD endorsement. The current term of approval extends from 1/1/2019 to 12/31/2022.
Provider ID# 304396
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 1.5 hours of verifiable CPD.
The CE provider (Farran Media) uses reasonable care in selecting and
providing content that is accurate. The CE provider, however, does not
independently verify the content or materials. The CE provider does not
represent that the instructional materials are error-free or that the content
or materials are comprehensive. Any opinions expressed in the materials are
those of the author of the materials and not the CE provider. Completing one or
more continuing education courses does not provide sufficient information to
qualify the participant as an expert in the field related to the course topic
or in any specific technique or procedure. The instructional materials are
intended to supplement, but are not a substitute for, the knowledge, expertise,
skill and judgment of a trained health care professional.
Continuing education credits issued for completion of online CE courses may not apply toward
license renewal in all licensing jurisdictions. It is the responsibility of each registrant
to verify the CE requirements of his/her licensing or regulatory agency.
State CE Requirements:
for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education