This electronically delivered self-instructional program is designated for 1.5 hours of CE credit by Farran Media.
AGD Code: 550.
The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.
Human resource management is complex. A thorough understanding of HR will help you conquer this challenge. In this course strategies and solutions to help your dental practice be the best it can be are discussed. Learn management tips, risks and policies needed to protect and promote performance and teamwork in your practice.
Description of Speaker:
Dr. Ann Marie Gorczyca is a Clinical Adjunct Professor of Orthodontics at the Arthur A. Dugoni School of Dentistry, University of the Pacific, where she speaks on clinical and practice management topics including marketing, teamwork, treatment coordination, customer service, management systems and human resource management and clinical orthodontics. She is a frequent lecturer and was a marketing speaker at the 2011, 2012 and 2014 American Association of Orthodontists (AAO) Annual Sessions, and will also be a speaker at the AAO in 2015. She is author of the book It All Starts with Marketing and her soon to be released book Beyond the Morning Huddle - HRM for a Successful Dental Practice.
In teaching and clinical practice for over 25 years, Dr. Gorczyca is formerly a faculty member at UCSF School of Dentistry and has received teaching awards from UCSF and University of the Pacific Dental Schools. She is a Diplomate of the American Board of Orthodontics and a member of the Angle Society of Orthodontists.
A graduate of Wellesley College, Harvard School of Dental Medicine, and Harvard School of Public Health, Dr. Gorczyca completed her advanced orthodontic residency and received a Master of Science degree in Oral Biology from Northwestern University. She also has a Master's Degree in Public Health in Health Management and Policy.
Upon completion of this course, participants should be able to achieve the following:
- Learn the 12 step hiring process for acquiring outstanding new team members
- Review the critical role of an up-to-date team handbook
- Review strategies for one-on-one immediate feedback, cross-training, attendance and motivation
- Create a culture of accountability by utilizing 360 degree reviews to foster desirable work behaviors and eliminate undesirable ones
- Learn how to interpret references, make good hires, prevent unemployment claims, and terminate legally
- Learn how to organize performance assessments and HR benefits
- Create a positive work environment which is productive, stress free and incorporates work life balance
The speaker declares that neither she nor any member of her family have a financial arrangement or affiliation with any corporate organization offering financial support or grant monies for this continuing dental education program nor has a financial arrangement with any product or service mentioned in this course. The speaker discloses that she has a financial interest in consulting dental professionals in the subject matter that she is lecturing on.
Farran Media is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association
to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not
approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards
of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education at
Farran Media is a nationally approved PACE Program Provider by the Academy of General Dentistry.
Approval does not imply acceptance by any regulatory authority or AGD endorsement. The current term of approval extends from 1/1/2019 to 12/31/2022.
Provider ID# 304396
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 1.5 hours of verifiable CPD.
The CE provider (Farran Media) uses reasonable care in selecting and
providing content that is accurate. The CE provider, however, does not
independently verify the content or materials. The CE provider does not
represent that the instructional materials are error-free or that the content
or materials are comprehensive. Any opinions expressed in the materials are
those of the author of the materials and not the CE provider. Completing one or
more continuing education courses does not provide sufficient information to
qualify the participant as an expert in the field related to the course topic
or in any specific technique or procedure. The instructional materials are
intended to supplement, but are not a substitute for, the knowledge, expertise,
skill and judgment of a trained health care professional.
Continuing education credits issued for completion of online CE courses may not apply toward
license renewal in all licensing jurisdictions. It is the responsibility of each registrant
to verify the CE requirements of his/her licensing or regulatory agency.
State CE Requirements:
for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education