Credit Details
This electronically delivered self-instructional program is designated for 2 hours of CE credit by Farran Media.
AGD Code: 550.
The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.
The fee to view the entire series is $225. There is an additional fee of $225 to take all exams and claim CE credits for this series.
Synopsis:
It is important to design and track Key Performance Indicators (KPIs) that tell us how well we are doing. The missing link is often “What do we do?” to change those results. By designing and tracking the Key Behavioral Indicators (KBIs) that are appropriate for your practice you can have better work/life balance and accountability, less stress and much more success in achieving your vision. Dr. Murphy will help you determine and measure the right things that produce the results your practice needs to succeed.
Description of Speaker:
Dr. Mark Murphy is the Principal of Funktional Dental, and lead faculty for clinical education at Microdental. He practices general dentistry on a limited basis in Rochester, Michigan, and lectures internationally on leadership, practice management, communication, case acceptance, panning, occlusion and TMD. He is an informative and entertaining speaker, lending humor and anecdotes with current evidence-based research that you can take home and use in your practice right away.
Educational Objectives:
Upon completion of this course, participants should be able to achieve the following:
- Leave able to observe, analyze and match behavioral objectives to desired results.
- See systems presented that allow for the simple tracking of designed behaviors and accountability through appropriate metrics.
- Learn to align the practice's vision, communication, metrics and team behaviors to reduce stress, improve patient outcomes and help the practice succeed.
Disclosure:
The speaker declares that neither he nor any member of his family have a financial arrangement or affiliation with any corporate organization offering financial support or grant monies for this continuing dental education program. He does declare that he does have a financial interest in educating dental professionals.

Farran Media is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association
to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not
approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards
of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at
www.ada.org/goto/cerp.

Farran Media is a nationally approved PACE Program Provider by the Academy of General Dentistry.
Approval does not imply acceptance by any regulatory authority or AGD endorsement. The current term of approval extends from 1/1/2019 to 12/31/2022.
Provider ID# 304396
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 2 hours of verifiable CPD.
Legal Disclaimer:
The CE provider (Farran Media) uses reasonable care in selecting and
providing content that is accurate. The CE provider, however, does not
independently verify the content or materials. The CE provider does not
represent that the instructional materials are error-free or that the content
or materials are comprehensive. Any opinions expressed in the materials are
those of the author of the materials and not the CE provider. Completing one or
more continuing education courses does not provide sufficient information to
qualify the participant as an expert in the field related to the course topic
or in any specific technique or procedure. The instructional materials are
intended to supplement, but are not a substitute for, the knowledge, expertise,
skill and judgment of a trained health care professional.
Licensure:
Continuing education credits issued for completion of online CE courses may not apply toward
license renewal in all licensing jurisdictions. It is the responsibility of each registrant
to verify the CE requirements of his/her licensing or regulatory agency.
State CE Requirements:
Click Here
for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.
Refund Policy
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.
For any questions, please contact Howard Goldstein, DMD, Director of Continuing Education
at hogo@dentaltown.com