Pacific Dental Services Launches Teledentistry Platform for Patients Throughout the U.S.

Posted: April 9, 2020
Edited by Dentaltown staff

IRVINE, Calif.—Dental support organization Pacific Dental Services announced the launch of TeleDentistry, a new initiative that allows its supported dentists the ability to increase access to care for adult and pediatric patients throughout the United States.

The primary goal of PDS’ teledentistry platform, which is now available for anyone with a smartphone, tablet or a computer, is to provide patients the opportunity to be screened by a clinician from the comfort of their homes. PDS-supported dentists can review their patients’ symptoms via live video and assess what their best course of action is. For patients needing in-office care, same-day appointments will be scheduled for them. The new teledentistry platform is powered by RingCentral, a provider of global enterprise cloud communications, collaboration and contact center solutions. In partnership with Pacific Dental Services, the new platform lets patients remotely connect with their clinicians using HIPAA-compliant technology with single-click functionality.  

“I’m very excited we’ve been able to launch teledentistry to the PDS technology platform,” said David Baker, chief information and digital officer at PDS. “Video consultations are another great way for the patients of PDS-supported practices to get assistance on their terms when and where they need it. This is another example of PDS’ focus on patient-centric care.”

“At RingCentral we’ve always been committed to connecting people from anywhere on any device and this is more important today than ever before,” said Praful Shah, chief strategy officer, RingCentral. “We are proud to have provided Pacific Dental Services with the technology platform they need in order to set up their teledentistry platform.”
 
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