Practice Management, HR and Accounting

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by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran has been hammering the message home for 30-plus years now: Making patients informed partners in their dental care can increase the odds of case acceptance.
September 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi recaps how the technological advances he saw during his guided tour of Glidewell will help doctors practice dentistry more efficiently.
September 2023
by Paul Edwards
When practice owners can set up their team structure to prevent conflict as much as possible, it allows them to focus time and energy on clinical dentistry. Paul Edwards of CEDR Solutions provides examples of strategies to address conflicts—and shares a free downloadable guide that goes into more expansive detail about conflict resolution in the workplace.
July 2023
by Melissa Lowry
In the competitive world of dentistry, the success of a practice often hinges on the ability to foster strong relationships and establish trust with patients. Development coach Melissa Lowry shares five tips dentists can implement right away to do community outreach without breaking the bank.
July 2023
by Kyle Patton, associate editor
Dr. Fariha Querishi, the winner of the 2022 ADA Design Innovation Award for new builds, discusses her first year as a practice owner, the importance of making patients feel comfortable both physically and psychologically, and more.
August 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi breaks down the most common personalities seen in new patients and gives tips on how to connect with them.
August 2023
Take a look at some of the latest happenings in the dental industry.
July 2023
Dentaltown's monthly dental poll reveals how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s topic and results on radiology and pathology.
June 2023
by Dr. Howard Farran
Dentaltown founder and CEO Dr. Howard Farran explains why not completing your dental practice’s profile on Google and Google Maps leads to missed opportunities for free marketing and branding.
June 2023
by Kyle Patton, associate editor
Since taking over a practice in Santa Fe, New Mexico, Dr. Devin Giron went on to raise annual collections by 650%! A part of his success lay in a total rebrand, substantial investments in technology, and shifting away from the common dental experience to create a total-health approach.
June 2023
by Dr. David A. Wank
On July 1, Google will turn off its Universal Analytics tracking system, which means website owners will need to migrate to the new Google Analytics 4 system to keep tracking their stats via Google. Dr. David A. Wank explains the impetus behind the change, the key differences between UA and GA4, some of the data migration pearls and pitfalls, and more.
June 2023
by Flint Geier
A recent Dentaltown message board post garnered almost 500 responses about people feeling burned out, worn down or never having enough time. Flint Geier recaps some of the most common symptoms of burnout, and how dentists can incorporate specific tools and concepts to help them avoid or pull themselves out of the burnout trap.
June 2023
by Dr. Howard Farran
Dentaltown’s founder, Dr. Howard Farran, explains the importance of voting in the 2023 Townie Choice Awards.
July 2023
by Brittany Frazier
With inflation driving staffing costs and supplies through the roof, dental practices need every advantage they can get. Looking at a decade’s worth of real practice data, CPA Brittany Frazier evaluates the healthy range for expenses in dental practices across the nation and offers tips on how to increase production and keep practice finances in line.
July 2023
by Jay Geier
Scheduling Institute founder Jay Geier explains how practice owners can take their team from “good” to “better” to “best.”
April 2023
by Jay Geier
Unlike behavior changes that can be initiated immediately, developing into a good leader and coach takes training and practice. Our guide helps readers decide how good they currently are and where they can improve.
March 2023
by Sam Mittelsteadt, editor & creative director
Dr. Irving Chao was running a 15-operatory, seven-dentist practice in Salinas, California, when, on the advice of a more experienced dentist, he branched out into buying commercial real estate as a side investment. One day, his real estate broker reached out with news about a dental practice for sale in the Phoenix metro area, and this young Townie found the opportunity too good to resist.
February 2023
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains how a great office manager is instrumental to the success of a dental practice. Most dentists can’t—and shouldn’t—be responsible for handling it all!
March 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi discusses his experience of going out-of-network and provides a checklist for those looking to do the same.
March 2023
Dentaltown's monthly dental poll reveals how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s topic and results on human resources.
March 2023
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why you’ve got to give patient feedback serious consideration—especially when it’s negative.
April 2023
by Kyle Patton, associate editor
Dr. Joshua Nagao found himself drawn to oral surgery even before he finished dental school and took over a practice in Tucson, Arizona. After mentoring under a prominent specialist, this Townie hit the ground running and quickly turned his office into a dental oasis in the Sonoran Desert. With an emphasis on IV sedation, implants and the top tech the market has to offer, this doc has grown production toward a $2 million milestone.
April 2023
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why dentistry is like a game of golf, not a boxing match, and how practice owners can analyze the competition to help determine their own “sweet spot” for success.
May 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi shares his takeaways after attending this year’s International Dental Show and breaks down some of the impressive technology on display in Germany.
May 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi discusses two vital areas private practices should focus on to stay competitive within a corporate landscape: associate pay and after-hours care.
June 2023
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