Practice Management, HR and Accounting

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by Dr. David A. Wank
On July 1, Google will turn off its Universal Analytics tracking system, which means website owners will need to migrate to the new Google Analytics 4 system to keep tracking their stats via Google. Dr. David A. Wank explains the impetus behind the change, the key differences between UA and GA4, some of the data migration pearls and pitfalls, and more.
June 2023
by Kyle Patton, associate editor
Since taking over a practice in Santa Fe, New Mexico, Dr. Devin Giron went on to raise annual collections by 650%! A part of his success lay in a total rebrand, substantial investments in technology, and shifting away from the common dental experience to create a total-health approach.
June 2023
Dentaltown's monthly dental poll reveals how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s topic and results on radiology and pathology.
June 2023
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why dentistry is like a game of golf, not a boxing match, and how practice owners can analyze the competition to help determine their own “sweet spot” for success.
May 2023
by Dr. Howard Farran
Dentaltown founder and CEO Dr. Howard Farran explains why not completing your dental practice’s profile on Google and Google Maps leads to missed opportunities for free marketing and branding.
June 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi discusses two vital areas private practices should focus on to stay competitive within a corporate landscape: associate pay and after-hours care.
June 2023
by Jay Geier
Scheduling Institute founder Jay Geier explains how practice owners can take their team from “good” to “better” to “best.”
April 2023
by Jay Geier
Unlike behavior changes that can be initiated immediately, developing into a good leader and coach takes training and practice. Our guide helps readers decide how good they currently are and where they can improve.
March 2023
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains how a great office manager is instrumental to the success of a dental practice. Most dentists can’t—and shouldn’t—be responsible for handling it all!
March 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi discusses his experience of going out-of-network and provides a checklist for those looking to do the same.
March 2023
Dentaltown's monthly dental poll reveals how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s topic and results on human resources.
March 2023
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why you’ve got to give patient feedback serious consideration—especially when it’s negative.
April 2023
by Kyle Patton, associate editor
Dr. Joshua Nagao found himself drawn to oral surgery even before he finished dental school and took over a practice in Tucson, Arizona. After mentoring under a prominent specialist, this Townie hit the ground running and quickly turned his office into a dental oasis in the Sonoran Desert. With an emphasis on IV sedation, implants and the top tech the market has to offer, this doc has grown production toward a $2 million milestone.
April 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi shares his takeaways after attending this year’s International Dental Show and breaks down some of the impressive technology on display in Germany.
May 2023
From DIY root canals to attempted Parent Trap-style patient swaps, these Townies have seen it all
January 2023
Take a look at some of the latest happenings in the dental industry.
January 2023
A practice owner finds advice, constructive criticism and solidarity after sharing associate woes.
February 2023
by Dr. John A. Wilde
After Dr. John A. Wilde “un-retired” and opened a new dental practice, he quickly realized the importance of defining the office’s purpose, mission and values—where his team shoul be headed, and the behaviors that would best accelerate their progress in that direction.
January 2023
by Kyle Patton, associate editor
After many years in a building that had been a scratch practice in the 1970s, this New Hampshire Townie and her architect husband drew up plans, purchased land and designed a new spot where she works alongside a team of general dentists and specialists.
January 2023
by Sam Mittelsteadt, editor & creative director
Dr. Irving Chao was running a 15-operatory, seven-dentist practice in Salinas, California, when, on the advice of a more experienced dentist, he branched out into buying commercial real estate as a side investment. One day, his real estate broker reached out with news about a dental practice for sale in the Phoenix metro area, and this young Townie found the opportunity too good to resist.
February 2023
by Dr. Howard Farran
Dentaltown founder Dr. Howard Farran explains why, after 35 years of practice ownership, he decided it was finally time to put Today’s Dental up for sale.
February 2023
by Dr. Thomas Giacobbi
Dentaltown Editorial Director Dr. Thomas Giacobbi says even the most successful of dental practices should avoid becoming complacent. Which steps can you take to make your practice more “lean,” productive and profitable?
February 2023
by Dr. John A. Wilde
At Dr. John A. Wilde’s practice, the annual collection percentage ranged between 98% and 100% for decades. He shares advice with readers about discounts, credit checks and financial arrangements, and how letting one employee use a pseudonym helped her perform a stressful job more easily.
February 2023
by Dr. Howard Goldstein
Dr. Howard Goldstein, director of continuing education, shares Dentaltown's latest CE offerings and most popular practice management, HR and accounting courses, and more.
February 2023
by Casey Bull
Your website should be more than just a pretty face! It’s important to have a set strategy and purpose driving your designs when it comes to your site and search engine optimizations. These tips will help your website be a top performer.
February 2023
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