Dentists who want five-star reviews need a five-star reputation management system. SmartBox changed the dental marketing landscape with its Patient Attraction System, which brings dentists more and better patients; now, the company has developed the Rave Reputation Management System to help dentists manage their online reputations.
A dentist’s reputation is the lifeblood of his or her practice, and online reviews are the new word-of-mouth advertising. A few bad reviews can scare away a dentist’s ideal patients, while a great online review system can grow a practice.
Manage your online reputation
SmartBox developed Rave to provide dental prospects the social proof they need when searching for that perfect dentist. About 85 percent of dental prospects look at reviews before scheduling an appointment.
Rave puts dentists in contact with their patients after appointments via text messaging and email, and the system also sends dentists email alerts anytime someone leaves a review. The system then boosts positive reviews, so prospects see those reviews first on sites such as Google, Facebook and their own websites—the places where potential patients are looking first for feedback and opinions. Collecting a number of positive reviews will encourage more prospects to call and will also improve the dental office’s overall Google rating.
Advice from a dentist who knows
“We’re in such a competitive market that it’s hard for us to maintain steady new patient flow without having online presence. That’s where SmartBox came in: I jumped online, did some research, got to the website and realized that there were other dentists involved with SmartBox who got tremendous results.”
— Dr. Justin Leath, a Townie who specializes in general, cosmetic
and implant dentistry in Rochester, Michigan
For more information or to schedule a free Practice Discovery Session, visit smartboxdentalmarketing.com.