Providing more than software...

You are about to sit down to dinner. A patient calls you looking for narcotic meds. Is he/she a patient of record? When was the last time you prescribed the medication? Is it time for a refill? When you become a Ciraden practice management software subscriber, you can quickly access your patient records through an Internet connection and feel confident you’re making the right decision by prescribing a medication.

In 1996, knowing the challenges dentists face daily, Dr. Bernard Fink, developed a dental consulting firm which later evolved into an innovative practice management software company. Now, some six years later, Fink, the CEO and President of Ciraden, is amazed at how quickly his company has grown. Ciraden now occupies the prestigious position of being one of the largest, privately held business services providers in the industry. Ciraden’s corporate staff includes more than 70 employees in information technology, customer service, operations, practice integration, accounting, marketing, business development, and human resources.

No Large Initial Investment Costs
Most practice management systems require expensive licensing agreements, bridges to other software applications, heavy investments in technology infrastructure, and several hours of training and administration. Ciraden’s low monthly subscription-based fee includes everything you need to manage your practice software, hosting, back-ups, upgrades, help desk, and service calls. "I selected Ciraden for its ease of use and comprehensive functionality, " said Dr. Alan Marx, a general dentist in Washington, D.C. "I was extraordinarily pleased to learn that Ciraden also provides discounted purchasing, accounting tools, and other features that help me manage my practice more efficiently."

Patient Billing is Quick and Easy
What if there was a way to outsource your patient billing needs that was quick, easy and saved thousands of dollars per month in operating costs? Ciraden has established a partnership with ExpressBill, a division of WebMd Direct, specializing in electronic billing and other document management for the healthcare industry. The marriage of Ciraden's technology with ExpressBill's technical capabilities allows dentists and their staff to reduce electronic statement processing to a very simple procedure of pressing a few keys on the keyboard. Industry research has shown that offloading the mental and time-consuming tasks of doing patient billing in the office allows you and your staff to focus on your patients.

File Claims Electronically
As a Ciraden subscriber, you will also have the ability to file insurance claims electronically with WebMD Transaction Services, the leading provider of electronic data interchange (EDI) and related services used by physicians, hospitals, pharmacies, health plans, to electronically conduct healthcare. Electronic transactions reduce the costs of claims handling, eligibility and coverage determination, patient billing, and provider reimbursement. Typically, for manual claims processing a dental office incurs a cost of approximately $1.20 per claim.

"Our desire was to build an array of tools that dentists can easily use to manage virtually every aspect of their professional lives."
Bernard B Fink, DDS Ciraden President & CEO

How Ciraden works
Ciraden is an Application Services Provider (ASP). That means it hosts and manages software for small to medium size businesses, ‘subscribing’ to the software and managed support services rather than selling them outright. As an application services provider, Ciraden reduces costs, headaches and risk by taking care of most of your technology management requirements. Not particularly ‘computer savvy’?

You’ll love how Ciraden will handle most of the technical computer problems for you in addition to providing your practice with vital daily back-ups. Ciraden absolutely ensures the security and integrity of your patient data. In addition, Ciraden will be happy to take care of your computer network servers and technical administration. ASP software solutions are built in web programming language (HTML and others), enabling users to access the application using a web browser from any computer with Internet connectivity So, you can be immediately ‘connected’ to your practice from home, a satellite office or even at your favorite vacation spot–virtually anywhere you can obtain access to the Internet.

Traditional desktop systems are mainly stored and accessed locally in your office only. Ciraden's software solution, like most ASPs, is built on a platform that makes it easy to add functionality and provide upgrades. Traditional practice management systems are sometimes difficult to change and enhance because each new development requires a new ‘add on’ or module. Not so, with Ciraden software. The initial software program can be customized to your unique practice applications.

It’s Easy to Learn the System
For your convenience, Ciraden provides training in many formats. You and your staff can choose from an array of training methods to capitalize on your personal learning preferences including: on location, Web conferencing, training manuals, Web-enabled self-learning and more.

If you would like to learn more about the system in person Ciraden will be at the following shows:
California Dental Association, Spring Session (Anaheim, Calif.)–April 4–7, 2002
Texas Dental Association, The TEXAS Meeting (San Antonio, Texas)–May 2–4, 2002

For additional information or to schedule an online demonstration, call David Fink directly, 703-449-1500 extension 142.

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Recommended Basic Operating System Requirements Software:
Operating System: Windows 98,
Internet Browser: Internet Explorer 5.0,
Additional Software: Adobe Acrobat 4.0, and Microsoft Word 97
Hardware:
Minimum Requirements:
Pentium II, 366 MHz, 28 MB memory, NIC card, and sound card
Monitor–15" color
Recommended High-Performance Requirements
Pentium III, 450 MHz, 256 MB memory, NIC card, sound card
Monitor–17" color
Internet Pipe:
Less than 4 concurrent users
Minimum–128 DSL
Recommended–256/90 DSL
Recommended–960/90 DSL

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