BlogPosts

We Messed Up FAR TOO OFTEN
I became a customer service GEEK in 1981 when I read Tom Peters and Robert Waterman’s book, In Search of Excellence.  I was then thrilled to hear they made a documentary on the book and it was going to be shown on PBS.  I recorded the show onto my VHS.Every employee I’ve had (that’s well over 300)...  Read More
 A 50 Year Perspective of the Dental Industry with Dr. Dale Brandon, DDS
 On this week’s episode of The Dental-Up Podcast, we have Bob Brandon as our special guest host.  Bob sat down with his father, Dr. Dale Brandon and discussed his illustrious 50 Years in clinical practice. They talked about the evolution of the dental profession over the past half-century and...  Read More
140: Cory Pinegar | Never Miss A New Patient
Fam… let’s all welcome CallForce to The Dental Marketer Family!!! Thank you for your support and allowing me to continue to do what I love to do! In this episode we talk with our partners, Call Force, Cory Pinegar. This time we really get into the statistics of how often a dental practice misses...  Read More
HOW IMPORTANT IS DENTAL PATIENT COMFORT?
HOW IMPORTANT IS DENTAL PATIENT COMFORT?When is the last time your dental patients needed more comfort in the dental chair? Chances are that you make special accommodations every day. Neck pain, lower back strain, shoulders, hips and the list goes on. The truth is, factory dental chairs aren’t...  Read More
HOW OLD IS YOUR DENTAL HEADREST PILLOW?
How old is your dental headrest pillow? If you can’t recall, it’s probably time to replace. The average life-cycle of a typical memory foam dental cushion seems to range around 3 to 5 years. A dental headrest with better-wear characteristics? Choose brand and follow these tips: 1.  CLEANING...  Read More

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