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How do you know if your administrative staff is under performing or over worked?
How do you know if your administrative staff is under performing or over worked? How do you “right size” your administrative support to fit your practice production and patient flow?  We did a study of a representative selection of 38 of our client practices. This information gives us a statistical...  Read More
How Business Owners Make a Major Comeback after a Setback
Let's face it. It sucks when we getcaught unexpectedly in a downpour; especially if that downpour concerns our business. Lost of a major client, negative feedback from customers on product or service offerings, sudden exit of leading team members or vendors, are a few examples of an unexpected...  Read More
The Savvy Dentist #24: Business Success and Collectable Cars with Renown Orthodontist, Dr Derek Mahony
The Savvy Dentist PodcastWhere Great Dentistry Meets Great BusinessCreate a dental practice and a business life you love with Dr Jesse Green as he interviews successful dentists, entrepreneurs, and athletes. Listen in as guests share their stories, ideas and business techniques that you can take...  Read More
6 Case Presentation Secrets Every Dentist Should Know
Enviable, isn’t it?The way some people manage things so effortlessly, when it’s so much harder for the rest of us.Some dentists manage to easily guide a patient the right way during case presentation. They step from one interaction to another, always getting what they want.Of course,...  Read More
Do You Make These 6 Case Presentation Mistakes?
It’s not your fault.No one teaches you this stuff. No one tells you how to do case presentation elegantly, intelligently or strategically.So you make it up as you go along.You do the best you can, like the rest of us.And maybe you’re left wondering.Why do some people accept the cases...  Read More
How To Do Less But Still Get More Done
How many hours do you need in a day?You know there are only 24, and that sleep and rest are important, but your every-increasing workload doesn’t seem to comprehend that.You could easily work all 24 hours of every day, and still have things on your ‘to do’ list.It’s...  Read More
You Should Know Your CPA: Cost Per Acquisition
When I first started helping my friend out with his , I didn’t know much about marketing itself. However, as an engineer, I knew Math, and with some basic math, I could easily do something that would help my friend’s practice.I was trying to figure out going into business for myself so...  Read More
Entrepreneur Tip # 48 How Volunteering Can Reward A Savvy Entrepreneur
Many entrepreneurs are involved in outside organizations that support causes near and dear to their hearts. In fact, once you are recognized as an individual with strong ethics and entrepreneurial skills, you may be approached to volunteer for an event, join a committee, and perhaps become a board...  Read More
The Shocking Truth about Magic Bullets in Busines
Enticing isn’t it?To think there is a magic bullet out there. Something quick and simple that you can implement.Something that doesn’t require a lot of time or effort, and will make your business soar.Some magic secret that only a few people know.And there are plenty of people out there...  Read More
What Mission Impossible Can Teach Us About Staff Traiing
Go on, admit it.You’ve had staff perform poorly in the past. And you know that part of their poor performance is due to lack of training.It’s OK. We’ve all done it.We’ve all experienced the guilt that comes from knowing that we’re at least a little to blame for a staff...  Read More
5 Little-Known Factors that Boost Your Customer Service
Can you hear that?It’s the sound of competition, breathing down your neck.Pounding footsteps close on your heels. Chasing you to run faster, run harder and do better.You know there’s fierce competition between dental practices. So how do you ensure you’re the one that not only...  Read More
AC/DC’S Top Tips For a Dental Business that Rocks
Interesting, isn’t it?The way some bands make it big, and others flop.Some are one hit wonders, some never make it that far.It’s not necessarily down to talent because there are good bands out there who just never make the big time.And it’s the same in the dental industry. There...  Read More
How to Grow Your Practice With an In-House Membership Program
What Are In-House Membership Programs?In-house membership programs are plans that your office creates for your patients. They pay a monthly subscription to get exclusive discounts and benefits from your office.I have been interviewing many about how in-house membership programs can help grow your...  Read More
Insurance, Corporate Dentistry, The Economy... Are You Worried?
Are You WorriedAbout The Future of Private Practice?________________________________________5-Key Strategies to MaximizeYourPractice Success!Presented by:Wes Jankowski / President, CEODentist________________________________________Invest 3 hours and CEODentist willteach you howto: How To...  Read More
They’re Not Buying Dentistry… They’re Buying A Relationship
You can refer to it as relationship credit or a deposit in the emotional bank account, but whatever you call it, until you have created a patient-doctor relationship based on trust, your clients won’t be loyal. You have to earn patient loyalty through your actions and words.Let’s put...  Read More
A Dental Practice Leader Has a Vision and a Plan
In my previous post,, I asked you to step outside of your role as the Doctor and into your role as CEO. I urged you to employ the concept of Ruthless Honesty when assessing the daily operations of your practice. I assume you’ve done your homework. So now let’s look at how to go from...  Read More
Entrepreneur's TIPS #13:  How to Identify What I Need in Order to Get It Done!
Think about a project or action that has been left undone for far too long. Perhaps, you’ve thought about it several times and even started to work on it. Still, it’s over there – maybe out of sight, but definitely not out of mind. In fact, every time you think about the project...  Read More
Entrepreneur’s Tip #10:  How Does Being ‘Stuck’ Benefit Me?
None of us like to feel ‘stuck.’ I am talking about the feeling you get when you know you need or want to be doing something, but you just can’t seem to get started. Let’s say you want to increase the size of your team. Not just want to but need to, if you are ever going to...  Read More
Gain Control Of The Business Side Of Your Practice
"As dentists, we spend a majority of our education focusing on science, never developing our business acumen.This prepares us for half ofreal-world practice.CEO Dentistsupplements ourclinical education withfocusedbusiness training and strategies specific to a dental practice rounding out our team's...  Read More
How to Build a Million Dollar Dental Practice
According to the American Dental Association, the average patient is worth approximately $820 per year to your practice. So if you want to build a million dollar dental practice, you need approximately 1,200 active patients (1,220 for you math majors). The key word here is"active".We’re...  Read More
Entrepreneurs Tip #6:  Is Your Business Ready For The Super Bowl?
Do you start your business day or week thinking about your Super Bowl?Recently, at the beginning of my business week, I was thinking about what was on my schedule for the day and some of the things I would need to do to prepare for it. As I thought about how I would prepare for my clients and...  Read More
How To Build A Team That Will Help Build Your Practice
Team BuildingToo many practices struggle to reach their goals because they just don't have the right team to get the job done.When you started the practice, you may have hired to “fill the openings”. Along the way, you made additions or changes because you were short handed or needed to...  Read More
Get Serious About Your Dental Practice Systems
Since you are the owner of a business, I encourage you to occasionally step outside of your role as the top producer and dentist and into the role as a CEO. I urge you to view your business form a vantage point of “outside and slightly elevated” and to employ the concept of Ruthless...  Read More
More Social Media Musings
My friendof Innovative Dental Technologies posted a thought-provoking comment to one of my recent articles. And I've finally gotten around to writing some of my thoughts on his questions. In his comment, he wrote:"...I would like to read your opinions on the proper amount of time spent on social...  Read More
One Bad Apple Spoils the Barrel....
One of the things that I find and see as I meet with dentists and their teams around the world is that there are dental offices out there where not all members of the team are on the same page.“On the same page” means the team all has the same agenda at the same time.In business, and in...  Read More
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