BlogPosts

Increasing Call Conversions with Cory Pinegar
           Increasing Call Conversions with Cory PinegarJoin me in this episode of the podcast, where I speak with the CEO of CallForce, Cory Pinegar, about growing your practice, increasing call conversions and getting more patients back in.As I mentioned above, Cory is the CEO of , a dental...  Read More
Is Technology Working for or Against Your Office?
Years ago, when I got started in dentistry, we did not have the internet, smart phones, or the cloud. Now, we have services that even help us run our practices.  There are services to help us to reach patients, monitor our office statistics, make our offices paperless, record phone calls, and help...  Read More
Establishing and maintaining a Positive Patient Relationship
We welcome Dr. Jamel Odeh DDS to the Dental Up Podcast this week! We talked with Dr. Odeh about his time attending The University of North Carolina at Chapel Hill and later teaching at that same facility for 26 years in their Prosthodontics Department. What inspired him to get into this field of...  Read More
Dental Town and the Digital Revolution
This week’s featured guest, Howard M. Goldstein DMD is the Director of Continuing Education for Farran Media. He is also the Message Board Manager and maintains  a prime website for everyone in the Dental profession to discuss all aspects of dentistry openly. As Director of Continuing Education for...  Read More
Your Dental Prospects are Tracking Your Response Time
Published on Aug 22, 2016Response times influence new dental prospects’ decisions. Colin explains why dentists must track their response times in Patient Attraction Podcast 867.  Read More
Become a People Person, Not JUST Their Dentist
Published on Jan 18, 2016A little customer service goes a long way. Join Colin in Patient Attraction Podcast 672 as he tells dentists secrets to closing new patients over the phone.  Read More
ENTREPRENEUR’S TIPS #24:  WHAT TO DO IF ONE OF YOUR CLIENTS IS ‘KILLING’ YOU?
We’re excited when we get a new client. It validates the service and products we offer and that we have something special to share. However, all customers aren’t created equal. One day we may find ourselves with a customer that makes us say words like these: “My client is killing...  Read More
Offer a Guarantee, a Win-Win for you and your Patients
Most dentists are afraid to offer a powerful guarantee to their customers. They are concerned that they won't be able to deliver on what they guarantee, or that everyone will take them up on their offer. Interestingly, studies have shown that only about 1-2% of your customers will take you up on...  Read More
Are your employees driving away your patients?
For a dental business to succeed, a lot of things need to go the right way, but just a single customer service misstep is all it takes to permanently ruin a reputation.Everyone who spent any time in the dental industry knows very well that some patients can be really difficult at times and that...  Read More

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