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The Importance of HR in a Dental Office
Many dentists are not adequately trained on management duties. This is partially due to the lack of HR professionals found in dental offices since most places simply merge the responsibilities of both an office and a human resource manager, which saves money on infrastructure but prevents dentists...  Read More
65 How To Cultivate Employees That Drive Sales With Kevin Henry
Have you considered how your team members influence customer satisfaction and affect your bottom line? If your dental assistant is unhappy, it can reflect on your entire practice, costing you sales and tarnishing your reputation. Can a dental assistant affect your profit? The answer is a...  Read More
Finding Good Employees- Making It Easier For Everyone
Across the board, ask any businessperson which part of business is the most challenging and one resounding response will come back: EMPLOYEES! It is a general complaint and it covers a multitude of iniquities on the part of the employee and on the part of the employer. When I say the employees...  Read More
Categories: employees
Applying Risk Management to HR
When developing a risk management plan for your practice, there are a number of areas to focus on. This general list will get you started, but it is very important that you identify and evaluate the risks unique to your own practice. HR Activity ...  Read More
Employment Law Compliance
If you are not aware of the ever changing landscape of employment law, you could sustain a substantial financial loss. Personnel issues that arise in a dental practice are a major source of stress for most dentists. Dealing with complex employment matters can be challenging, emotionally draining,...  Read More
"Must Do" HR Compliance Checklist Series - Employee Discipline and Termination
It is important to conduct a regular review of your HR (human resources) procedures to ensure compliance with the law and prevent employee lawsuits. The checklist below features key steps for evaluating your management practices. All practices should have policies and procedures in place for...  Read More
Independent Contractors vs. Employees: What's the difference?
Today on Live From HR Base Camp, HR expert Kurt Tullar will be joining CEDR co-founder and CEO Paul Edwards again, as they discussproperly classifying your workforce. If your practice is like most,there’s a good chance any independent contractors you have hired couldactually be your...  Read More
Job Descriptions, and Why You Need Them
Job descriptions are often the last item on a long list of to-dos when it comes to your employees. However, job descriptions are an essential tool in managing your employees and reducing your risk of liability.What makes them so powerful? Job descriptions are a written summary of the job duties and...  Read More
Quitting Without Notice - Live From HR Base Camp Podcast #1
Today’s episode of Live from HR Basecamp discusses situations where anemployee quits or leaves without notice. We’ll tackle some commonscenarios, and how to handle them in a way that protects both you andyour practice. Quitting Without Notice Podcast ...  Read More
Free Download For Practice Owners: CEDR's Hiring Guide
CEDR's Hiring Guide is free for Dentaltown members, and includes helpfulinfo to guide you through the entire hiring process. It coverseverything from writing the perfect job ad and the interview process, toonboarding new employees, as well as tips on how to retain your besttalent. You'll also find...  Read More
Dentaltown Learning Online....."The Devil's in the Details: How Your Office Policies Can Help You... or COST You." Recorded Live at Townie Meeting 2014! By Paul Edwards
Dentaltown Learning Online is pleased to present online "The Devil's in the Details: How Your Office Policies Can Help You... or COST You." Recorded Live at Townie Meeting 2014!." Recorded Live at Townie Meeting 2014! by Paul Edwards.This 2 credit CE course can be found here...?Discussion of...  Read More
Cyber Security for Dental Practices
The provision of healthcare is changing at a rapid pace as healthcare providers endeavor to maintain maximum efficiency while navigating the technology rich climate. As a result of the reliance on electronic data, dental offices have become vulnerable to cyber security threats. The growing volume...  Read More
Protecting Practice Assets: What Every Practice Owner Needs to Know
Protecting Practice Assets:What Every Practice Owner Needs to KnowIn today's digital society, protecting confidential and proprietary practice information is next to impossible. Employees on a daily basis have access to an employer's confidential information. Electronic information can be stored on...  Read More
Insider Threat – A Growing Concern in the Healthcare Sector
As a healthcare provider, do you conduct a pre-employment background check on all potential new hires? Do you routinely conduct periodic background checks for the current workforce? If the answer to either of these questions is “no,” you may want to reconsider and implement a...  Read More
Guidelines for Participating in Social Networks over the Web
Guidelines for Participating in Social Networks overthe WebAs in all professional fields, it is disapproved to interact withpatients outside of the office. Dentists should be wary if they choose tointeract with patients on personal networking sites such as Facebook. The onlyinteraction a dentist...  Read More
HIPAA Security Compliance: What is Your Sanction Policy?
Sanction policy? It sounds like what one country would do to another country to apply political pressure. Regrettably, that is the terminology the government is using when it comes to this section of HIPAA Security Rule compliance. The sanction policy (CFR 164.308(a)(1)(iii)(C) must be part of the...  Read More
HIPAA Investigations:  You Never Know
The Office of Civil Rights at HHS will initiate an investigation into HIPAA violations due to disgruntled employees, patient complaints, theft or loss of records, security breaches, and improper disclosures. Private practices are the most common covered entities required to take corrective action...  Read More
Medical Identity Theft: A Troubling Trend
The Ponemon Institute, a nationally recognized privacy research firm, recently released its Fourth Annual Patient Privacy and Data Security Study. For healthcare providers, it is probably not much of a new revelation that the study found more criminals are stealing patient records to commit medical...  Read More
HIPAA Investigations:  You Never Know
The Office of Civil Rights at HHS will initiate an investigation into HIPAA violations due to disgruntled employees, patient complaints, theft or loss of records, security breaches, and improper disclosures. Private practices are the most common covered entities required to take corrective action...  Read More

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