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048: Dr. B Interviews Dr. Lorne Lavine, The Digital Dentist
The Real Episode 48 - Dr. Lorne Lavine, The Digital Dentist Tune in every week for more episodes. Visit.comDr. Lorne Lavine, a former periodontist, is known as the leading authority on technology in the dental practice. Founder of The...  Read More
The Immense Challenges of IT Management in Health Care
The health care sector has been under constant pressure to shore up its cybersecurity defenses in the past few years, as data breaches continue to plague the sector in the United States and abroad. At the same time, though, legislation has actively pushed medical firms to more aggressively adopt...  Read More
Do you want to better inform every dental patient? Education videos are a great strategy, especially for marketing-savvy dentistsHave you ever explained a dental procedure to a patient and watched his eyes gloss over? Dentistry is a complicated subject. Describing your diagnosis and solution...  Read More
Learn how your dental office customer service skills can make your practice shineHave you looked at any reviews online recently? It’s almost always customer service that either wins a five-star review or gains a two-star rating. Restaurants with perfectly-cookedfood get knocked for poor...  Read More
Learn how a dental fee schedule can save you time,money, and make your patients happyOne of the first questions that patients ask when planning treatment is “how much is this going to cost?” Do you havea dental fee schedule you can quickly reference to answer their question? This list...  Read More
At Umbie, we are going to start a blog series showcasing our wonderful employees. We're featuring interviews each month, structured as a light Q&A. This month we're introducing you to Doug MacNeil, our Conversion Team Manager.What is your role with Umbie DentalCare?Conversion Team ManagerHow...  Read More
We have experience a lot of growth this year and have onboard a lot of office onto Umbie. Switching practice management software can be a scary undertaking, but implementation can be very smooth if you just follow these 3 simple steps.Step #1: Measure Twice, Cut Once“Before anything else,...  Read More
There are a lot misconceptions floating around about cloud computing. If you’re considering moving to an application that runs in the cloud, here’s some clarity on the top myths surrounding the cloud and the truths behind them.Myth #1: I don’t know anyone who uses cloud computing....  Read More
Since starting Umbie in 2011 the one question we receive most often is: What makes Umbie different? Here’s a quick look at what makes Umbie DentalCare unique: Umbie is a true cloud-based software.Others claim to be but are not.Umbie is not only hosted on a cloud environment but is also...  Read More
Innovative Ideas abound at Dental Conventions
Living in Southern California has its advantages. One of them is that I’m close to the California Dental Association’s (CDA) bi-annual meetings. The CDA holds two meeting each year. Like every state’s association meetings, these are always great events to refresh, reconnect, and...  Read More
What does your online reputation say about you (and what can you do about it)?
Many businesses don’t regularly follow their online reputation. Even fewer do anything to proactively actively manage it. Most new patients hear about you from a personal recommendation or via a web search. Having a bad online reputation is like having a billboard right outside your office...  Read More
The promise of the paperless dental office
When you hear the term 'paperless dental office' you may literally imagine an office void of paper charts. But the beauty of the paperless office is obviously more than just the absence of clutter. A true paperless system changes the actual workflow of your office. Imagine a world where data is...  Read More
Turn your practice into a Brand with Video
Brands evoke feelings in the minds of consumers. If I say tab32,I hope you think of.When done right, this brand loyalty causes customers to choose you over thecompetition. A good brand identity will tell your customers who you are, whatyou do, and how you do it. Loyalty will make people drive...  Read More
Profitability Through Innovation in Practice Management
Success and failure in dentistry, as in other specialties, is determined by more thanjust clinical skills. The most successful dentists often are not the best clinicians, butrather the best at managing the patient experience.With over 200,000 dentists in the United States currently listed as...  Read More
New Product Review: Improve Office Communications with Cloud Based Dental Software.
Cloudbased dental softwareis allthe rage these days due to its efficiency, safety and low cost. Aiming to helpimprove communication within the busy practice,combines multiple business managementtools into one. This company looks to address some of the office needs such asWeb hosting, ecommerce,...  Read More
New Product Review: Bring your customer appreciation to your patients smart phone
As smart phones and tablets become more ubiquitous, companies and patients are eager to use this new tool to deliver better service and save money. We've discussed the virtuesis a unique customer appreciation system designed specifically for the smart phone. Here’s how it works. When a...  Read More
Dentist has data held for ransom- A shocking story you won’t believe
In an article recently published by the California Dental Association they tell the shocking story of a California Dentist who gets a call from her IT guy telling her that her office server has been hacked and all her patient data has been locked. The only way to get it back is to pay a ransom to...  Read More
Master these 3 skills for success
If you own your single site practice it’s likely you face the same challenges that effect many small businesses. Unfortunately many dentists spend their training learning the art and science of dentistry and not the skills necessary to successfully operate a small business.To run a successful...  Read More
How your dental office can profit from the pain of healthcare today (learn how one system turned a loss into a $35M gain)
The Medical industry has been pushed by policy and legislationto rethink the way healthcare is delivered. For now dentistry has largelybeen immune to these pressures. What lessons can be learned from the painfultransformation in medicine and how can this help dental practices deliverquality care...  Read More
This common 1.5 Million dollar risk you may be taking with your practice will shock you!
When we speak to dental practice owners about their patient records, they usually say the same thing, we are secured and HIPAA compliant. After a short conversation we usually find the same common holes in their system. It seems many practices have the same mentality when it comes to data back up...  Read More
The Paperless Dentistry Practice or: How I Learned to ... Love the Cloud
According to a recent study from the American Dental Association, 73.8 percent of solo and 78.7 percent of group practitioners are now using electronic dental records. Those numbers have roughly tripled in the last decade, however, those high percentages can be attributed mainly to the...  Read More
DoctorMeow.... Paging and Work Flow Software
DoctorMeow is work flow paging software developed by IST Inc. They noticed a substantial amount of dental offices lacked an efficient form of "paging." Many offices still use a person to tell the dentists where they are needed next. Some use walkies talkies or intercoms. There are many different...  Read More
Why did Facebook make you download Messenger? And why your practice should care!
Facebook recently required it’s users (me, you, over a billion others) to download their Messenger app if you wanted to continue to chat with your friends. This means you can no longer phone chat with your friends in your Facebook app as you always have, instead you need ANOTHER app. Look at...  Read More
If you're not monitoring you office phone scripting, who is?
A patient of mine who specializes inrelationship marketing explained to me that business is a really big funnel. Atthe top of the funnel we seek to attract as many interested potential clients(patients) from as many sources as possible. Some of the leads we have fall outof the funnel and don't end...  Read More
The United States is celebrating 237 years of freedom since declaringindependence from the Kingdom of Great Britain. This Declaration ofIndependence was founded on the premise that all men (and women ofcourse) are created equal, and that we have unalienable rights, namely:Life, Liberty, and the...  Read More
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