Preventing Embezzlement
    There are many opportunities for employee embezzlement to occur in a dental practice. There are, however, certain steps you can take to help prevent employee embezzlement. You must be diligent.            Make smart hiring decisions.         Screen all potential employees.         Conduct...  Read More
Practice Procedures Manual: Practice Forms
Before you open your dental practice (or purchase a dental practice), you must have detailed office procedures in place. There are a variety of practice and patient forms you need to include in your office procedures manual along with an explanation of how the forms should be used and handled upon...  Read More
How Dental Staff Members Can Reduce Risk
Dentistry is a team business. In a dental practice, staff members are extremely important in every aspect, which includes their ability, whether directly or indirectly, to manage risk.Dental assistants make clinical procedures safer for patients and increase a dentist's productivity. Dental...  Read More
Secret Ingredients to Your Dental Practice Success
The success of a dental practice depends upon doctor"OWNING"their business,Taking thelead, building up their team and then implementing all the systems, info, etc., provided to them by the dental practice management consultant.A dental practice management consultant/coach, can only deliver the...  Read More
Why Are Dentists Ignoring “Experience” Innovation?
Published on Jan 26, 2017Your patients’ experience in your practice is a huge factor in your success. Colin discusses how to innovate for success in Patient Attraction Podcast 980.Call Us: 888.741.1413  Read More
Many dental practice management consultants suggest cutting costs and want you to play the game of dentistry with caution.What I am talking about here today is a paradigm shift to embrace the theory of more = less.Yes, more money into your bank account with less work.This seems to be a road less...  Read More
Big Case Presentation Part 2: Come From Abundance, Avoid Scarcity
by Jenn Janicki, Executive DirectorJoin us for part 2 in a 6 part series presenting “best practices”. In this dissuasion we will talk about “abundance mentality”. CMS Executive Director Jenn Janicki’s advice derives from more than130 practices who are getting the...  Read More
Engaging Millennial Dental Employees
Published on Jul 1, 2016Dentistry is trust-based, but automated response systems don’t help build trust. Colin shares some “human factor” tips in Patient Attraction Podcast 830.  Read More
Your Dental Practice’s “Poison Pill”
Published on May 22, 2016A single disgruntled employee can severely affect your dental practice. Colin explains what to watch for and what to do in Patient Attraction Episode 797.  Read More
Could You Be De-Motivating Your Dental Staff?
Published on Mar 30, 2016Using recognition and fun to motivate your dental practice staff increases staff and patient satisfaction. Colin explains in Patient Attraction Podcast 744.  Read More
Should You Join a Dental Service Organization?
Published on Feb 10, 2016Dental Service Organizations may benefit individual dentists, or not. Colin examines the pros and cons of joining a DSO in Patient Attraction Podcast 695  Read More
Protecting Practice Assets: What Every Practice Owner Needs to Know
In today's digital society, protecting confidential and proprietary practice information is next to impossible. Employees on a daily basis have access to an employer's confidential information. Electronic information can be stored on a smart phone, flash drive, and in the cloud.In many states,...  Read More
5 Critical Ways to Improve Your Dental Office
Published on Dec 5, 2015Colin analyzes Google’s business and provides ways dentists can improve your practice and draw the patients you want in Patient Attraction Podcast 628.  Read More
How to foster the need for comprehensive dentistry
By Dr. Eric FarmerI have had the pleasure to talk to many dentists, young and old across the country one of their biggest wishes is to do more of the kind of dentistry that fulfills them. I have learned over the years that I need to allow my relationships with my patients and staff be the energy...  Read More
The Wild & Crazy World of Dental Practice Inventory Control
The Boring, but Important World of Dental Practice Inventory ControlTess: Do youknow what your problem is?Danny: Ionly have one?-Oceans 11 (2001)Oliver:Well, here’s another nice mess you’ve gotten me into! Sons ofthe Desert (1933)Wendell:It’s a mess, ain’t it, sheriff?Ed Tom...  Read More
Are YOU Making These Common Dental Marketing Mistakes (Part 8)?
Dentists who step away from managing their dental practice a committing a serious error. Colin Receveur tells you why in Patient Attraction Podcast 561.For more information on attracting the patients YOU want, go to Us: 888.741.1413  Read More
Take Your Dental Practice "Mobile"!
Everyone's about to have their face buried in the new iPhone - are you missing out on patients because you're not mobile friendly?More News on Enhancing your practice: Wednesday Sept 23 2015: Your dental practice needs to be optimized for mobile. We said it. 2013 saw theof mobile use...  Read More
Do’s and Don’ts for Developing a Great Dental Team
A good staff can make or break your dental practice. SmartBox founder Colin Receveur tells you how to build a great team in Patient Attraction Podcast 533.For more information on attracting the patients YOU want, go to Us: 888.741.1413  Read More
Success depends on dentist's attitude - SmartBox Web Marketing
Five statements show whether a dentist has what it takes to be a success. SmartBox's Colin Receveur tells you what they are in Patient Attraction Podcast 519.Call Us: 888.741.1413  Read More
Staff relationships build your practice - SmartBox Web Marketing
If you want employee satisfaction, a writer says you should focus on building relationships with your staff, Colin says in Patient Attraction Podcast 518.Call Us: 888.741.1413  Read More
Better Listening for Dentists in 4 Easy Steps
Being an active, engaged listener can be difficult for dentists, but SmartBox founder & CEO Colin Receveur tells you how in Patient Attraction Podcast 511.Call Us: 888.741.1413  Read More
Every Dental Practice Should Have These Kinds Of People
There are 10 types of people who can make a dental practice successful, and Colin tells dentists how to identify them in Patient Attraction Podcast 483.For more information on attracting the patients YOU want, go to Us: 888.741.1413  Read More

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