BlogPosts

Category:
Confirmation Calls: What You Say Is Not as Important as What You Hear
A hot topic in our industry is how to get patients to show up to their appointments. Many dentists and staff think what is said during the confirmation call makes the difference in decreasing their cancellations and no shows. I am asked all the time for scripts for this and I am completely against...  Read More
How to Get Your Front Office to Rock with Laura Hatch
Laura is the owner of Front Office Rocks, the leader in web-based front office training for dental practices, founded to help and train fellow dental practices and teams. She has managed two fee for service scratch practices, which under her management have both grown to million dollar production...  Read More
Pitfalls of Patient Registration Options: Paper, PDF, and Online Registration
The first step for every dental office in treating their patients is the registration process. This is one activity that every single office must do, and doing it well is important for the patient, the practice, and the dentist. There are a number of different methods that people use to register...  Read More
Ep. 26 – How To Hire The Best Talent For Your Dental Practice (Advice From a “Dental Titan”)
Ep. 26 – How To Hire The Best Talent For Your Dent Content originally appeared at:http://dentistmetrics.com/ep-26-how-to-hire-the-best-talent-for-your-dental-practice-advice-from-a-dental-titan/.  Read More
Ep. 23 - How To Build A Highly Efficient Practice with Dr. Gina Dorfman
Episode 23: How To Build A Highly Efficient Practi Content originally appeared at:http://dentistmetrics.com/ep-23-how-to-build-a-highly-efficient-practice-with-dr-gina-dorfman/.   Read More
LESSON: how to create the BEST FRONT DESK staff…learn from an expert of 20+ years and get the best team possible!
LESSON: how to create the BEST FRONT DESK staff…le When your front desk is at its best, your practice can care for patients in amazing ways. One of the biggest dangers for practice owners is under-valuing the front desk. Those few...  Read More
“self-managing”  front desk staff
By Jayme Amos. Get free updates of postsHow do practices create “self-managing” front desk staff?This graphic shows the 12 Duties of a self-managed front desk staff. At each stage, a precise moment of interaction occurs with a patient...can you guess which stage is most important?(hint:...  Read More

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