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Episode 121: How To Create Champions In Your Office And Why You Need To Do It Now with Abby Frey
Dr. Laskin is joined by Abby Frey on this week's episode to discuss the importance of creating champions in your office and how to leverage the A+ players in your office.  Check out  to learn more about training resources.  How To Create Champions In Your Office   Find us on Radio!  Read More
Solve Problems with Teledentistry with Dr. Vilas Sastry
Dr. Vilas Sastry In today's episode, Dr. Vilas Sastry of  joins us to talk about the problems that teledentistry solves for you and your team, combats "no shows," & creates a more productive schedule in your office.  You can find Dr. Vilas Sastry and more about teledentistry by going   Read More
053: Facing Your (Money) Fears with Ryan Isaac
This episode is all about money! It’s time to face the truth when it comes to your finances, but Ryan Isaac, senior financial with the Dentist Advisors, and Kiera hold your hand through it all. The duo discusses how a happy dentist equals a happy team, why saving now matters, and the way Kiera used...  Read More
052: Toot Your Own Horn! (We’re Giving You Permission)
Dental marketing pro Ashley Keith returns to the podcast to chat with Kiera about … bragging! The ladies discuss the benefits of marketing and a three-pronged approach your practice can start implementing TODAY to break down the fear of the “scary” dentist. Plus, stop hiding your services! Show...  Read More
051: Simplification with Sophistication for Office Communication
In today's episode, Kiera welcomes back fan favorite, Ashley Keith- office manager of a 20 op practice including 4 doctors, 10 hygienists and all the support team. Ashley comes from corporate America with a marketing background and has found, communication is a MUST in any dental office. Ashley...  Read More
050: No surprises!
Digging through our archives, we found this gem of an episode! Travel back with Kiera and Mark in this older car riff as they relive the events from their recent conferences and discuss the importance of job ads, hiring, onboarding, and firing. Kiera explains how an employee add should fit with the...  Read More
049: MONDAY MORNING MASH-UP: Lead By Example
Kiera rocks out this episode in preparation for your Monday Meeting Mashup! She encourages offices to set up individual meetings where different departments teach and lead the meetings each week. Each department will be discussing their own KPIs and a plan to accomplish them. By doing this, every...  Read More
048: Are you the bottleneck of your own life?
Join Kiera as she interviews Jackie Martinez, a native Texan who serves as the business guru and OM for her family of dentists. She has learned and navigated a way of leadership that implements business goals that labor results. In this episode, Jackie discusses the importance of delegating tasks...  Read More
047:  SPECIAL EVENT- Get it from the "To Do" List to the "Done" List
Dental A Team-- is your operations manual completed? Or is it like 99% of office where it's a great idea and you just can't seem to find the time to complete it? Or do you even know where to start? In today's episode, Kiera walks you through, step-by-step, on how to complete your operations manual...  Read More
046: Only $35 bucks!!!
Hey hygienists, are you passionate about Fluoride? If not, why? In this episode, Kiera dives into the importance of suggesting fluoride to your patients. She emphasizes that as a healthcare professional, it is not your job to determine if the patient wants or does not want something. It is your...  Read More
045: If you POSE, you must PROPOSE
In today's episode, Kiera is joined by a unique office manager, Ashley Keith. Ashley's husband is a dentist who owns a 20 op practice that has four dentists, 10 hygienists and a huge support team. Ashley doesn't have a dental background and comes from Corporate America with a degree in marketing--...  Read More
044: Appreciation- The Lost Art
Kiera Dent hosts an awesome episode with Trish Primeau, an office manager that has created a “love to work” environment. Trish and Kiera discuss how genuine appreciation for others hard work will craft a bond between the office staff that is so important in maintaining morale. In this raw episode,...  Read More
043: Consistency Gets Results- What Results are You Getting Consistently?
People need time to get their work accomplished, but sometimes it is so hard to focus on the important when the urgent is looming! Kiera reminds us that you don’t have to do a lot to get results, but you have to be consistent with your time.  Give your team an hour to two hours once a week to do...  Read More
042 : Steps to Getting 85% Fluoride Acceptance
Fluoride is the KEY and KING to prevent decay-- and a great way to increase hygiene profitability. Solid wins for everyone! So why not implement its power with your patients? Many patients would gladly partake in fluoride, but don’t understand its benefits. As healthcare providers, our job is to...  Read More
041: The Blaze of Smoke
Ever have days when defeat is more a part of your life than success? Kiera discusses a time in her life when she felt the same way. There are days when you will feel like you don’t have potential, when you feel like a failure, and when the brick wall is just too high to climb. In this episode,...  Read More
040: MONDAY MORNING MASH-UP The 5 Minute New Patient Phone Call
New patient calls don’t have to be a hassle. Kiera welcomes back favorite guest, Donna Dinette, one of the Kiera's Dental Consulting Travel Consultants who is a wizard at getting new patients into your schedule within 5 minutes. Donna has figured this out and has great success and results in this...  Read More
039: TELL, SHOW, DO
Kiera welcomes Paige Benjamin back to discuss perio patients and appointments. Paige emphasizes the need for probing every appointment as well as updating the perio chart. By measuring pocket depths and bleeding on probing for every appointment, you can not only get a better idea of the patient’s...  Read More
1400 The Legal World in COVID 19 with Hillary Harms Becchetti, J.D. : Dentistry Uncensored with Howard Farran
Hillary's first job was in a dental office. Both of her parents were dentists and she grew up filing, sterilizing, mowing the lawn and answering phones at her parents' practice in the Twin Cities metro area. Almost every family vacation was wherever the ADA conference happened to be that year and...  Read More
Turn Your Struggle Into Strength with Dr. Ashley Joves
Ashley Joves In this episode of Behind The Smiles, Dr. Ashley Joves of Smile & Co. joins us to talk about being authentic, humanizing social media, and communicating clearly with your team. In this honest and vulnerable episode, Dr. Ashley Joves talks about expressing gratitude towards your...  Read More
It's a good time to be a dentist, right now!
In this Straight Talk episode with Dr. Bette Robin, DDS JD, Dr. Robin talks about how it really is a great time to be a dentist right now and what can be done to get very clear and set your course for the future.  Unlike so many others, as dentists, we have choices! Bette ST Good time to be a...  Read More
Episode 120: Why Your Staff and Patients May Not Want To Return To Your Office
As dental practices are beginning to open their doors to routine procedures, Dr. Laskin and Dave discuss what will motivate your team (and your patients) to return to your office.  Why Your Staff and Patients May Not Want To Return Find us on Radio!  Read More
The Meditative Dentist with Dawn Kulongowski
Dawn K This week on Behind The Smiles, Dawn Kulongowski, DDS, joins us to talk about how 15 minutes of meditation a day is scientifically proven to change your life and your business, her journey in combining dentistry with mindfulness, and how to create the world and practice you want to see. ...  Read More
Episode 119: 5 Steps to Lead Your Team Through A Crisis with Gary Kadi
On this week's episode, Dr. Bryan Laskin is joined by Gary Kadi, CEO and founder of NextLevel Practice, to discuss ways to lead your team through a crisis.  To learn more about NextLevel Practice, visit ! 5 Steps to Lead Your Team Through A Crisis Find us on Radio!  Read More
Know And Work With Your Leadership Style with Jennifer Pearce
Jennifer Pearce Welcome back to Behind The Smiles! Jennifer Peace of  joins us this week. Jennifer has worked in the business of dentistry for 24 years and uses her gifts and experience to offer unique, integrative coaching. In this episode, she shares with us how to: 1.) Identify what kind of...  Read More
Post-Pandemic Places to Practice
The world of dentistry is starting to open up (at least in some states) and I thought you might like to see what our research is showing about where to start-up, purchase, or look for a job.  There is such a growing difference between good places and those that are looking lame since the pandemic...  Read More
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