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Episode 36: How Offices Overlook Their Recall (with Cory Pinegar from CallForce)
Dr. Laskin is joined in the studio with David Pryor and Martin Helmbrecht of Opera DDS. They talk with Cory Pinegar, CEO of  about the value of patient recall and how to reactivate patients who have fallen off the radar.How Offices Overlook Their RecallFind us on !  Read More
IS SOLUTION REACH AN EFFECTIVE MARKETING TOOL?
The team at Wonderist Agency is in a unique position to offer product reviews on patient management tools because we get to interact with every platform out there because of our dentists! With lengthy sales calls, phone trainings, and of course our own interactions with the product, we are able to...  Read More
Consultant Tip: Calling to Schedule Recall Appointments
Once you have the patient (or parent) on the phone, set an appointment.Briefly, the sequence for recall dialogue is:1. Get the patient or parent on the line.2. In a cheerful, pleasant manner, identify yourself and the office:"Hello, Mr. Jones, this is _______ from Dr. Goodtooth's office!"3. Tell...  Read More
The #1 simplest dental recall system is so darn easy, many practices overlook it.
Next to attracting new patients,the MOST important issue is keeping them.Patients MUST be rescheduled – everytime – or you risk losing in many, many ways.This is whyyour new practice must have a rock-solid dental recall system.We teach this to clients and now you get to use this...  Read More
Confirmation Protocol
 CONFIRMATION PROTOCOL Auto-Pilot: Do not put confirmation on auto-pilot. Services such as Lighthouse are useful when used smartly but, when you put confirmation on auto-pilot, front desk can sometimes abandon responsibility for the schedule because, “Lighthouse is handling it”. Customize: Find out...  Read More

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