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Dental Provider Credentialing 101: Common Application Mistakes to Avoid
As discussed in part one and two of my dental providing credentialing blog series, it’s important to fully understand the implications of providing in-network vs. out-of-network care, allow ample time for the application process and take a detailed, thorough approach with the insurance...  Read More
Podcast Episode 006: What every dental office manager needs to hear.
Here we go with a motivational episode!In this episode I talk mainly to the “Office Leaders”.I express how managing and leading aretwo completely different things. This episode was inspired by a quote Iread on one of my Instagram post.You office managers, set the tone and pace of the...  Read More
Office Manager Job Description
job description for an Office Manager:“To assist dental staff to become more efficient, productive and competent with the result of a more profitable dental practice that delivers excellent service to its patients.”An OM should maintain a high level of competence and integrity that...  Read More
Categories: office manager
6 meditations you could be doing at the office right now
Untitled Document Have you ever heard about LSD in the 60’s? In places like Golden Gate Park, someone with a microphone would lead a group through a series of visualizations, telling the audience what to focus upon to alter their level of...  Read More
Consultant Tip: How to Increase Your Bottom Line
Do you know the best and easiest way to increase your bottom line or profit? It's by not having open time on your schedule, which is achieved by eliminating broken appointments and controlling your schedule. For every broken appointment and time left unfilled on the schedule, your bottom line...  Read More
Consultant Tip: A Boost While the Doctor is Out
When the doctor is out of the office for any reason, such as attending a continuing education seminar, it is a great opportunity for the entire office staff to team up and bolster the appointment book with recalls, incomplete treatment, reactivations[patients that have not been in for 13 months or...  Read More
A Boost While the Doctor is Out
When the doctor is out of the office for any reason, such as attending a continuing education seminar, it is a great opportunity for the entire office staff to team up and bolster the appointment book in your computer software with recalls, incomplete treatment, reactivations[patients that have not...  Read More
30 Practice Management Ideas to Jump Start Your Practice
30 Practice Management Ideas to Jump Start Your Practice Establish a recall system, write it up, train staff on it and follow it exactly. Print business cards for each of your team members, encourage them to pass them out. Implement welcome letters for all new patients. Implement no...  Read More
The Difference in Successful and Unsuccessful Managers
Successful Managers Unsuccessful Managers Having a Sense of Gratitude ...  Read More
Consultant Tip: The Ultimate Goal of a Practice Management Consultant
The ultimate goal of a practice management consultant is to help steer the doctor client into a more predictable business model with less stress, delivering quality dentistry with a happy, well trained team. As a result of the consultant's input, the doctor should be able to administer their...  Read More
Why do I have to define the role of my dental office manager?  After all, she does it all!
Ihave been in the dental field for over 25 years, and I have been on both sidesof being the interviewee, and the interviewer.At one point, I was the interviewee that turned into helping the doctoron how to be the interviewer. Inretrospect, that was one of the most rewarding interviews I’ve...  Read More
Even in a dental office... People don't buy for logical reasons - They buy for emotional reasons.
True that, right? All buyers are influenced, good and bad, by emotion.Emotionalconnections with your patients can determine the strength, length andprofitability of your relationship. Positive emotions build loyalty,trust and referral based growth. Everything that happens in yourpractice, from...  Read More
The fortune, my friends, is in the follow-up
“In golf, as in life, it is the follow through that makes the difference.”Follow-up. We know how critical the correct follow-up can be in adental practice. It can make or break treatment case acceptance. It canmake or break a new patient scheduling. It can make or break thepositive...  Read More
Spring Cleaning Tips for a Greener Dental Office
Looking tospring clean your dental practice? These simple tips will have youon your way toa cleaner, greener office in no time!1. Use an eco-friendly cleaning service:Find a service that uses non-toxic or biodegradable products and reusable methods, like cloth rags that can be washed and used again...  Read More
Consultant Tip: Go for Your Dreams
Dentists go to great lengths to try and build their practices.They invest a tremendous amount of time and money to become dentists and set up a practice by getting through college, dental school, and continuing education courses. They invest heavily in office space, dental equipment, office...  Read More
Actions and Words of the Dental Team Can Increase Cancellations or Prevent Them-Tip #4
Tip #4- Don't Break Agreements With Patients.AsI share how actions and words of the dental team may increase or prevent cancellations, Ican’t leave out thisone on breaking agreements with patients.I see practices calling patients to move up their appointments as they try to fill open time on...  Read More
Distractions at the Dental Office Front Desk
Distractions at the Dental OfficeFront Desk Distractions at the front desk in dental offices can be common. Since this area is responsible for creating and maintaininga full and productive schedule for the practice,it is important to not have other team memberspulling front desk staff away from...  Read More
Insist Upon High Ethical Standards in Your Practice
It is impossible to achieve your goals and dreams without also having high ethical standards in all operations of the office. Any staff member that exercises low ethical standards is like a team member who keeps fumbling the ball. The other team members have to fight like crazy to get it back and...  Read More
Consultant Tip: Key Computer Reports
Computer Reports tell you what ishappening in yourpractice and they willhelp you find missed opportunities based on facts.Knowing your score is important when it comes to managing your business.I recommend that you utilize the following reports from your computer software to keep your finger on the...  Read More

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