BlogPosts

Fourth Quarter Practice Review: Why it is Important
Fall is a great time for medical and dental groups to review theircash-flow and revenue cycle process. It is a crucial time before theholiday season when you are short-staffed and patients beginprioritizing discretionary spending.Recently, an administrator contacted me concerning her group'sgrowing...  Read More
Standardize Your Collections Process and Reduce Stress
Yes, practices should use a standardized approach rather than emotions. Having a clearly defined financial policy and standardized process (including scripts) will give staff something to stand behind when dealing with "uncomfortable" but necessary business practices. It also helps to periodically...  Read More
Best Practices: Dental Collections
When internal efforts fail to resolve patient debt, it may be time to change your approach. The question is— which approach best meets your needs? Should you use an attorney or a collections agency; a percentage based or flat fee approach? What are the pros and cons to these alternatives?...  Read More
Five Things to Look For In a Collections Partner:
With receivables becoming more and more patient responsibility, many practices are looking for alternatives to their traditional billing and revenue cycle management process. One piece of the revenue cycle puzzle is final write off and collections, which can be a negative experience when improperly...  Read More

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