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Fourth Quarter Practice Review: Why it is Important
Fall is a great time for medical and dental groups to review theircash-flow and revenue cycle process. It is a crucial time before theholiday season when you are short-staffed and patients beginprioritizing discretionary spending.Recently, an administrator contacted me concerning her group'sgrowing...  Read More
The Five P's of Internal Collections
I often ask practices if they know “howmuch future revenue their current A/R will cost”. After receivingpuzzled looks, I explain what I’m asking is how much it cost to billeach patient and how many bills are required to recover what is owed?Itis easy to determine what is owed; the...  Read More
Standardize Your Collections Process and Reduce Stress
Yes, practices should use a standardized approach rather than emotions. Having a clearly defined financial policy and standardized process (including scripts) will give staff something to stand behind when dealing with "uncomfortable" but necessary business practices. It also helps to periodically...  Read More
Receivables Don’t Equal Profits!!!
Do you have more than $2,499 in patient accounts aged between 60-89 days? Do you have over $5,000 setting on your books older than 90 days? The numbers don’t lie, and unfortunately having a lot of money on your books does not equal profits. In fact, the longer accounts age the less likely...  Read More
Five Things to Look For In a Collections Partner:
With receivables becoming more and more patient responsibility, many practices are looking for alternatives to their traditional billing and revenue cycle management process. One piece of the revenue cycle puzzle is final write off and collections, which can be a negative experience when improperly...  Read More

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