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Cybersecurity Program Development
                        Cybersecurity Program Basics                                    An effective cybersecurity program will:                            assign responsibility                identify information assets                conduct periodic risk assessments                implement...  Read More
Should Associates Have Actual Ownership in the Practice? With Eric Nuss
Let's start there. I think before you even go there, whether they should or shouldn't, I think you've got to question, what's the motive? Why do I want to give up equity in my business/practice? What am I getting in exchange for that? So by giving up equity in my business, I'm diluting my own...  Read More
Survey: How to Learn About Your Patients
Survey: How to Learn About Your PatientsHow do your patients feel about you, your practice and your practitioners?What dental services do your patients actually want and need?How did your patients find you and what attracted them to your clinic? Many dentists make assumptions about their...  Read More
The Four Building Blocks of Every Successful Practice
Today I want to talk to you about the  There are four building blocks upon which all privately owned businesses are founded. They exist whether we pay attention to them or not. Most of us can't take the time to see this because we're stuck on the treadmill too busy trying to make money. So let's...  Read More
Top 10 Cyber Risks Facing Your Business
                        Within the past several years, technological advances have swept the business industry. The dramatic increase of technology used daily has drastically increased the importance of cybersecurity measures to protect private data. The following list outlines some of the greatest...  Read More
Do You Have Staff or Team? With Sameer Bhasin
.  One of the  things we've experienced in this is that staff sometimes is a result. Sometimes it comes from the way that we as leaders treat them and how we view them. Do we view them as smart and motivated, or do we view them as stupid and lazy or somewhere in between where they're just not going...  Read More
From Hostage to Freedom with Shelley Renee
Let's start with the dark side, where you were before you felt like you got your freedom, both you and your husband and your practice, just kind of paint a quick picture of that.  So the dark side was where my husband had a dental practice and I was his office manager. But I had bigger and better...  Read More
How to Build a Practice That Makes Money When You're Not There with Dr. David Lawrence
I wanted to figure out how to build a practice where I can get off the treadmill and make more money in less time.  And this can actually be fun.  Isn’t making money while you’re not there counter logical?  Everyone knows that the dental industry is hard.  It’s hard on the body.  Obviously we need...  Read More
Estate Planning - Papers to Gather
                        As a practice owner, your estate planning is crucial to address personal matters as well as business matters. Below is a list of important documents to organize:                                                                property titles                bank/ brokerage...  Read More
Multiple Location Success w/ Jacob Puhl
Jacob (Jake) Puhl earned his MBA from Xavier University and has now started, owned, and served as CEO of several seven-figure businesses. Among them, he started Firegang Dental Marketing in 2010, building that company up to one of the most successful marketing companies in dentistry; he left in...  Read More
How to Find Those Great, Rare Team Members
I'd like to talk about .  Let me start by saying they aren't rare, I believe that somewhere around 80%, or perhaps even more of the people who are in dentistry would be rock stars and great team members, if we either allowed it or required it.  Read More
Checklist for Opening a New Dental Practice
                        10-12 Months Before Opening                            Create a thorough business plan                Develop your practice philosophy                Determine all major expenditures and establish a budget                Hire a dental specific attorney, CPA, and a broker   ...  Read More
000 About Me: Efficient Practice Podcast with Dr. Evelyn Samuel
000 About Me: Efficient Practice PodcastIn this About Me Episode, I talk about my journey to achieving my lifetime goal of becoming a dentist, why I created the Efficient Practice Podcast and my ultimate goal of helping dentists/small business owners to have better practices and a better quality of...  Read More
Why Your Team Members are Just Adequate, or Worse - HCD Leadership is the Answer
 Go back to the podcast right before this one to learn more about each HCD versus LCD practices.  I'll remind you in this podcast that managers manage with policies that's the lowest common denominator mindset and leaders lead with principles that's the highest common denominator, mindset. And...  Read More
Purchasing a Dental Practice - Legal Issues
                        In addition to financial issues and considerations, there are numerous legal issues involved in a dental transition. An attorney experienced in the nuances of dental practice transitions should always assist the buying dentist in the following issues:                     ...  Read More
Things to Think About Before Opening Another Location w/ Eric Nuss
 And for those of you who aren't thinking about opening another location, don't tune out. Because I'm going to guarantee that that 80 to 90% of this will apply to you whether you ever open another location or not. Because the reality of it is, if you're going to open a second location, the first...  Read More
We Messed Up FAR TOO OFTEN
I became a customer service GEEK in 1981 when I read Tom Peters and Robert Waterman’s book, In Search of Excellence.  I was then thrilled to hear they made a documentary on the book and it was going to be shown on PBS.  I recorded the show onto my VHS.Every employee I’ve had (that’s well over 300)...  Read More
The Biggest Mistake Dental Practice Owners Make Regarding Taxes with Craig Cody, CPA
Why is it we spend time planning for vacations, car purchases, and stuff like that, but typically have little communication with our CPA throughout the year?  We might meet with them maybe in February or March but are you really optimizing that relationship to reduce your tax bill?Craig Cody is a...  Read More
Patient Record Release Authorization Elements
                        Many patient record release forms do not follow the strict guidelines required for HIPAA compliance. Dentists using these forms face the risk of an alleged privacy breach. A HIPAA compliant patient record release form should contain the following elements:                   ...  Read More
How to Hire a Full-Time Employee for Less Than One Part-Time w/ Beth Bogan
Expand your office hours and provide real-time help to your patients with a professional and HIPAA trained customer service team.Show patients when they're coming to your website that they are significant, that they matter that their concerns matter, that their fears that they feel are silly and...  Read More
What to do When Team Performance Lags - HCD Leadership vs LCD Management
It's no wonder for years survey companies like Gallup consistently report that only 30% of team members feel engaged and are participating in their workplace.  70% are disengaged, disconnected, merely going through the motions and phoning it in.  They're fully codependent. They are physically...  Read More
When You Should Update Your Will
                        You should update your Will and Estate Planning where the following occurs:                                    • Your Will is older than three years old            • You get married or divorced            • A baby (or grandchild) is born or adopted            • A beneficiary...  Read More
Higher Revenues Through Better Communication w/ Lois Banta
I qualify effective communication skills by asking the right question the right way. So I have two rules of thumb. Don't ask yes no questions.So it's about how to say what you say. And not asking yes/no questions and offering a couple of options. if you can remember those things, every single arena...  Read More
The Importance of Networking & Mentorship for the New Dentist w/ Anne Duffy
It's never too early to begin finding a mentor and looking for that person or people in your life that are going to be able to help you reach your goals.   So I think this is really important and what you're talking about because we have this saying everybody needs a place to go where they can say...  Read More
Relationship Building is Key! With Dr. David Rice
Dr. David Rice is the Founder of the nation’s largest student and new dentist community, igniteDDS and he travels  the world speaking, writing and connecting today’s top young dentists with tomorrow’s most successful dental practices.  He also maintains a team-centered, restorative and implant...  Read More
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