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Warning: Are You Leaving Money On The Table?
Horrifying, isn’t it?The number of patients that are inactive in your database.If you’re like most dentists I work with you have a database of patients. Hundreds of names and addresses of people who visited your practice.Many of these patients walked out the door with every intention of...  Read More
Confirmation Protocol
 CONFIRMATION PROTOCOL Auto-Pilot: Do not put confirmation on auto-pilot. Services such as Lighthouse are useful when used smartly but, when you put confirmation on auto-pilot, front desk can sometimes abandon responsibility for the schedule because, “Lighthouse is handling it”. Customize: Find out...  Read More
A Boost While the Doctor is Out
When the doctor is out of the office for any reason, such as attending a continuing education seminar, it is a great opportunity for the entire office staff to team up and bolster the appointment book in your computer software with recalls, incomplete treatment, reactivations[patients that have not...  Read More

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