BlogPosts

3 Ways to Improve Case Acceptance
           In any dental practice, it’s really important for patients to accept your treatment plan. For your patients, getting the care they need will let them experience all the benefits having a full, bright, healthy smile offers. For your practice, you will be able to grow, be more productive,...  Read More
ReminderDental's Online Demo
ReminderDentalis giving away 4 free months of service to new dental offices with nocontracts, no itemized billing, just flat rate $50/month pricing! Last week I was spending 6 hours a day doing personal demos with new offices. Realizing that can only scale so far, I decided a short video would be...  Read More
Patient Communication: What Will it be Like in the Future?
Our world is constantly changing and evolving to improve the lives of humans. Technology has saved lives by its advances in medicine, it has changed the ways of communication, and it has changed education. We are so busy with work, our families and hobbies that there is just not enough time in the...  Read More
If you are using any of the automated reminders software, you probably have email addresses for most of the patients. But if you are just starting, are low tech or simply not ready to invest into such a system (we don’t use it yet, for example), then it’s still important to collect email...  Read More
A couple years ago we had no clear system for organizing our reminders. The doctor could verbally leave a task for a busy scheduling coordinator and it might slip from her memory. Or a scheduling coordinator could mention something to a busy doctor, and it might slip from his memory. We wanted to...  Read More
Do you often get handwritten "thank you" notes from people? You probably do get a couple here and there from some especially grateful patients. How does it feel? To me it always feel special. A person bothered to find a nice card, to find some time, to hand write and to mail it. I still keep "thank...  Read More
Signed Informed Consent Forms: A Must
Informed consent is critical to clear and comprehensive patient communication. Dental patients should be well informed on the results of examinations, problems or potential problems.State laws guide the implementation of formal, written informed consent. All dental procedures should be performed...  Read More
Have You Tried the Mirror Script with your Patients?
Have you used the Mirror Script?Simply focusing on fixing teeth day in and day out can quickly make for a bored practitioner. How many fillings and crowns can one do before the mundane routine robs them of their excitement and passion and replaces it with dread? Reignite and reenergize yourself by...  Read More
Stay in Touch: Personalized Communication with Your Patients
As the office manager of a paperless office that utilizes all the latest technology available to our industry, I was shocked when I heard nearly one-third of the dental offices in the United States do not use any appointment reminder service to help confirm patients. Our office has worked with an...  Read More
DentChats patient chat system
Oxford Dental Care has always done a good job of attracting emergency patients, or maybe it has not done a very good job of keeping people on active recall and therefore many people only come in for emergencies. Whichever it is, we recently installed an awesome new tool on our and it is a HIPPA...  Read More
Consultant Tip: Calling to Schedule Recall Appointments
Once you have the patient (or parent) on the phone, set an appointment.Briefly, the sequence for recall dialogue is:1. Get the patient or parent on the line.2. In a cheerful, pleasant manner, identify yourself and the office:"Hello, Mr. Jones, this is _______ from Dr. Goodtooth's office!"3. Tell...  Read More
Consultant Tip: Ask the Right Kind of Questions When Scheduling
.1. As a first or opening question, use one to which the person will readily agree, such as these:"You do want to be put on recall, don’t you?"2. Then ask follow-up questions that will give you the result you want. By doing this, the patient draws the conclusion which they cannot disagree...  Read More
Consultant Tip: What to Say When a Patient Wants a Filling Instead of a Crown
It's not uncommon that a patient asks if you can do something less expensive than a crown or asks if you can put in a filling instead.Solution: Tell him you certainly can and that you can put a filling in practically anything. Let him know you are not worried about the filling, but that you are...  Read More

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