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7 Strategies for Growing Your Dental Practice
            One of the most satisfying parts of working with dentists is helping them grow. Dentists often come to me overworked, stressed, and overwhelmed. They work too many hours for too little money and feel stuck.The idea of growing a dental practice when you’re stuck in that situation might...  Read More
What I Would Do If I Had 30 Days to Save My Practice from Closing
In 2010, I had thousands of dollars in credit-card debt. I was using credit cards to pay off credit cards. I tried many things to build my practice. Of course, I didn’t know then what I know now, and I likely would have done some things differently if I had to do it over again.As dentists, a lot of...  Read More
056 Getting to Yes with Big Cases with Carrie Webber
 This Podcast will focus on key areas in case presentation that have helped dental practices from across the country increase the acceptance of large, comprehensive cases and improve their overall productivity and profitability.                                    056 Getting to Yes with Big Cases...  Read More
The Successful Mindset for Presenting Comprehensive Care
Case acceptance for comprehensive care is a complicated matter that many wish would have a simple solution.We asked Clinical Mastery's Director of Professional Development, Dr. Eric Farmer what his personal approach is for fostering case acceptance in comprehensive care and full mouth...  Read More
Restore or Home Therapy Decision-How to know which is right
When you are torn on how to proceed with a patient’s treatment to either perform a restorative/elective procedure or giving the patient a chance to correct the condition with home therapy, it can be difficult to determine which is right for the patient. Instead of doing nothing in the face of...  Read More
Episode 2: Eliminating the Insurance Driven Mentality During Case Presentation with Alan Hollander
Case Presentation with Alan Hollander Alan Hollander began consulting healthcare professionals as an individual in 1985. Nine years later, with a team of over 50 and a roster of thousands of clients, the company had become one of the...  Read More
6 Case Presentation Secrets Every Dentist Should Know
Enviable, isn’t it?The way some people manage things so effortlessly, when it’s so much harder for the rest of us.Some dentists manage to easily guide a patient the right way during case presentation. They step from one interaction to another, always getting what they want.Of course,...  Read More
Do You Make These 6 Case Presentation Mistakes?
It’s not your fault.No one teaches you this stuff. No one tells you how to do case presentation elegantly, intelligently or strategically.So you make it up as you go along.You do the best you can, like the rest of us.And maybe you’re left wondering.Why do some people accept the cases...  Read More
Increase CASE ACCEPTANCE: How patients say yes…the #1 Case Presentation Method that patients will NEVER FORGET
Increase CASE ACCEPTANCE: How patients say yes…the Patient IQ is important. But it’s worthless when compared to what you’ll learn in today’s episode.When you use this powerful case presentation skill, you will: ...  Read More
Psychological Hacks: A Cheat Sheet for Improving Case Acceptance
Imagine this.Your current patient is in the chair. You’ve just discovered they need some major work.You know it’s in their best interests to accept the treatment. But it’s expensive.You’ve got to present the case to them in the best way possible.In a way that they...  Read More
What You Are Missing!
Are you REALLY asking your patients to say Yes...  Read More
Categories: case presentation
Use Visual Treatment Plans: Big Case Presentation Part I
by Jenn JanickiExecutive DirectorClinical Mastery SeriesJoin us for a 6 part series presenting “best practices”, collected from more than 130 practices, who are getting the yes to large case treatment plans. For clinicians who have a high level of clinical training and confidence but...  Read More
#SmileStories: Using Photography in Case Presentation
By Dr. Jason OlitskyA 27 year old air traffic controller patient presented to the office for porcelain veneers. He has a girlfriend that has beautiful teeth and he desired a healthy and masculine smile. Evaluation of his smile was completed with the patient using a before picture of the full face...  Read More
Phasing Treatment to Meet Patient’s Goals - #smilestories
By Dr. John NostiAs clinicians we are obligated to diagnose and present clinical findings to our patients that address decay, disease, degeneration; pathology of all kinds. It’s our job to present a path of treatment and therapy to prevent, cure or treat the issues that we encounter. However,...  Read More
How to foster the need for comprehensive dentistry
By Dr. Eric FarmerI have had the pleasure to talk to many dentists, young and old across the country one of their biggest wishes is to do more of the kind of dentistry that fulfills them. I have learned over the years that I need to allow my relationships with my patients and staff be the energy...  Read More
1 Simple Tool to Triple your Results (in case presentation AND marketing)
1 Simple Tool to Triple your Results (in case pres How many patients would you have if you TRIPLED your marketing results?How would your profits look if you TRIPLED case acceptance?Hear directly from Jayme today and learn one of the most...  Read More
The Secret to Presenting Treatment Without Pressure
That moment when you ask the patient to accept treatment can sometimes be a nerve wracking one.You’ve spent the entire appointment gathering up your data, and done your best to educate the patient but when it comes to asking “So, are you ready to get started?” you suddenly have a...  Read More
Consultant Tip: How to Increase Your Bottom Line
Do you know the best and easiest way to increase your bottom line or profit? It's by not having open time on your schedule, which is achieved by eliminating broken appointments and controlling your schedule. For every broken appointment and time left unfilled on the schedule, your bottom line...  Read More
Consultant Tip: Handling a False Perception about Money During Case Presentation
Some people may think they cannot afford dental care when actually they can. Most people are very poor financial managers and when their money getstight they think in generalities and even fool themselves. They may even have a small amount of money in a savings account earning a very low percent of...  Read More
Consultant Tip: Appointment Wrap Up
Follow these steps at the end of each appointment with all patients to make sure you "wrap up" the patient's visit with positive communication while preparing them for their next appointment.STEP 1: Raise the chair so that the patient is in an upright position. You should remain seated facing the...  Read More
Consultant Tip: Be a Good Listener
One secret of good human relations to to ask questions, but to also be a good listener. People can tell when you are listening and they can also tell when you are truly interested in them and what they are saying.Encourage the other person to talk about themselves and to share their interests and...  Read More
Consultant Tip: Relationships in Business
Teddy Roosevelt said, "the most important ingredient in the success formula is knowing how to get along with people," Research has consistently shown that technical training is important, butthere is another side to business.Most of the success in service businesses is due to skills in human...  Read More
Consultant Tip: Educating Patients
There are many direct ways to educate patients. Seeing is believing and what we see carries much more impact and is more convincing than what we hear. We remember only about 10% of what we hear and about 85% of what we see. Use visual aids to back up what you say. Intraoral cameras, photos, models,...  Read More
Case Presentaion Pointers
In a previous entry, I talked about percentage of staff pay and how to get that lowered by making your staff more efficient. The other way to get your percentage of staff pay into an acceptable range is to increase collections by increasing the percent of cases that are accepted. If your case...  Read More
Categories: case presentation
If a Patient Does Not Have Insurance, Do Not Mention It
When talking to patients about their needed dental treatment and financial arrangements, one of the first things we notice is whether or not they have dental insurance. It is very good if they do, of course, and this makes our job easier.However, if they do not have insurance you can make a patient...  Read More
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