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Treating the Pain Behind the Smiles
Frank King spent 20 years as a writer for The Tonight Show – but now, after many years of dealing with depression and suicide, he uses his life lessons as a dental suicide prevention speaker and trainer. Known as “The Mental Health Comedian”, Frank offers continuing education for dental...  Read More
Episode 15 - Lisa Mergens on Dentist Leadership and Office Culture
The Dental Amigos were happy to host their first amiga, Lisa Mergens of Ascendant Dental Development.Paul and Rob discussed with Lisa Mergens her three-prong approach to training dental offices: communication, dentist leadership and office culture. As we all know, dental school does nothing to...  Read More
84: How To Get The Qualified Patients You Actually Want! With Julia Yelevich
Thank you for tuning into episode 84 of The Dental Marketer Podcast. In this episode we get straight down to business… seriously! I had the privilege of interviewing an amazing leader, Julia Yelevich. Now, when it comes to the clinical side, Julia is informed and very knowledgable… but when it...  Read More
the Pediatric Dental Directions Podcast Episode 5: Being a Boss
Being a boss is a huge challenge. Being a boss also brings many rewards that make all the hard work and stress worth it. How did you decide being a boss was right for you? In this podcast Bobby and Phil talk about being a boss, what it means to each of us, and how we decided that taking on the...  Read More
Becoming a Staff Improver Versus a Problem Solver
Often times, doctors are frustrated with their team’sinability to deliver results after they have been pre-defined. The scenario goes like this:Staff are often coming to the doctor with problems that theyshould be able to manage on their own. Even after the doctor has laid outexactly how he/she...  Read More
The Evolution of Organizational Anarchy
To be completely honest, there was a time, early in my career, when I rejected the idea of establishing practice values and a practice vision.The whole idea struck me as being some kind of “hocus-pocus.” “Don’t waste my time!” and “Let’s talk about what really matters,” I told my first practice...  Read More
3 Ways to Build Team Members into Leaders
Most of the people who reach out to me are doctors who are frustrated with their practice or looking to grow. They tell me they wish they had team members like mine. They say they wish their team members would take more initiative. They want their team members to contribute more.What most of these...  Read More
Rules for Giving and Receiving Feedback
Feedback, both positive and remedial, can be a powerful tool for developing people and enhancing the performance of organizational teams.However, when used improperly, feedback can become a demoralizing and dehumanizing weapon that destroys teams. Given this distinction, it would be wise for all...  Read More
It All Boils Down to Abundance
Out of curiosity, I went to Amazon online and searched under the title “leadership books.”I guess I was moderately surprised that there were over 200,000 possible choices. Being an avid student of leadership for over ten years now, I have read extensively on this subject (not quite 200,000 books!)...  Read More
The Practice Leader’s Game Will Set You Free
“Practices almost never fail. What happens is the practice owner or leader gets tired and quits.”On the way into the office on Monday morning you should be jazzed about the meaningful things you’re going to do this week to change people’s lives. Instead, you have a quiet sense of dread because of...  Read More
#69: Keeping It Real With Sandy Pardue
Sometimes, the truth hurts. In this episode of Dental Marketing Mastery, we interview Sandy Pardue of  about training your front desk, avoiding missed opportunities, customer retention, and more!ListenPodcast Highlights:    How dentists who invest in marketing can get more from the opportunities...  Read More
Episode 9 - Compliance: Going Beyond Good Enough
One of the lesser known success factors in a dental practice is “compliance.”  As Linda Harvey shares in this session, compliance is the backbone of practice management systems.  Many practices are tempted to skip over it and focus on procedures or systems that drive revenue.  Sadly, some practice...  Read More
Episode 8 - Jennifer Schultz and The Achievement Blueprint
Feel busier than ever yet you don’t seem to be accomplishing important projects? Be sure to check out this podcast session with Jennifer Schultz. Jennifer saw that many offices created a to-do list and had great intentions, but something was stopping them from implementing their systems....  Read More
20 Ways to Lead, Manage, And Grow Your Practice (Ideas Inside)
Owning your own dental practice means that you have to wear many hats throughout each day.Between treating patients, managing staff, and reviewing your business operations, finding time to target areas for growth and improvement can seem like a pipe dream. But you can do it.Over the past decade,...  Read More
#6- Legend Trek- Team Cast- You Inc
#6 You Inc Welcome to another episode of The Dental Practice Compass. On this Team Cast Episode we'll discuss You Incorporated!Key Take-aways:You as the employee are CEO of You (your name) Inc.Your Employer is your only revenue generating...  Read More
Your Second (and Vital) Layer of Leadership as a Dentrepreneur®?
“How am I doing as a leader? The answer is how are the people you lead doing. Do they learn…? Do they manage conflict? Do they initiate change? Are they growing and getting promoted?…When you’re confused as to how you’re doing as a leader, find out how the people you...  Read More
The Value of Thought for Leadership
If you know me well enough, you have likely heard me say that leaders of extraordinary practices think in exceptional ways.I am firmly convinced that the difference between a mediocre and wildly successful clinical practice lies in the mind of the owner. Unlike other practice owners, highly...  Read More
Entrepreneur Tip # 52 What To Do When I Realize I Am Not A Good Manager
As an entrepreneur with a growing business, we soon discover that one of the most challenging hats we must wear is the “manage your team” hat. This is often because we may not have the experience orskill setrequired to successfully manage people. Management is so much more than hiring a...  Read More
Can we really hold others Accountable?
It is not only WHAT WE DO, but also WHAT WE DO NOT DO for which WE ARE ACCOUNTABLE.~John Baptiste MoliereWe devise rules and regulations to create and maintain accountability in our organizations, and yet, ironically, if we hire people who are highly accountable, rules and regulations are seldom...  Read More
Avoid the dangers of “Groupthink”
Encourage dialogue and open discussion with your team to avoid groupthink.You have heard me say that we attract staff by reflecting an authentic image of ourselves that resonates with those who share our values and purpose. This is how we build an organization that reflects what we individually and...  Read More
4 Staff LEADERSHIP Tips for Dentists – from a PhD in Business
4 Staff LEADERSHIP Tips for Dentists – from a PhD in Business If you get this right, the ripple effects will CHANGE YOUR ENTIRE LIFE…The first question you should ask yourself is this:How do dentists reach the highest levels of...  Read More
The Savvy Dentist #30: How To Improve Your Leadership Skills And Grow Your Practice
The Savvy Dentist PodcastWhere Great Dentistry Meets Great BusinessCreate a dental practice and a business life you love with Dr Jesse Green as he interviews successful dentists, entrepreneurs, and athletes. Listen in as guests share their stories, ideas and business techniques that you can take...  Read More
Create a Dental Office Where People Want to Work
5 Strategies to Improve Positivity in your Dental OfficeIn their book,How Full Is Your Bucket?, Tom Rath and Donald O. Clifton provide the student of practice management with a powerful lesson in understanding human potential and motivation. The metaphor in this book suggests that each person...  Read More
What Makes a Leader?
Do you have what it takes to be a leader?Leadership is aninvestment.Making the decision to be a leader will cost you something.As with any decision you make in life, you’ve got to invest your energy, time, and mental resources to be successful.When you are a leader, you have to give.Leaders...  Read More
How To Take Charge Of Your Business
What’s the secret?The secret to running a successful business, that is. Rather than having that successful business run you.Because some people seem to thrive on the success of their businesses. But others seem weighed down by the responsibilities and demands that come with business...  Read More
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