BlogPosts

Displaying 1-25 of 28
1 2
Page 1 of 2
How To Provide Exceptional Customer Service?
What is customer service? How can customer service help my dental business? Providing excellent customer service is dependent on you. This episode is geared towards private practices and solopreneurs, to help differentiate yourself from the corporate companies. Listen now and start providing...  Read More
How To Ace The Interview?
Have you ever left an interview feeling confused? Not really sure how the interview went because you felt like the interviewer didn't ask the right questions. In this weeks episode, we are going to talk about how to ace the interview? How preparing for an interview, and landing your dream job can...  Read More
3 Things Your Front Office Can Do to Help You Grow Your Practice
           Your front office team members are the first people patients interact with, on the phone or when they come to your office. If patients love them, you’ll make a great first impression and be well on your way to building loyalty with your patients. That’s because patients don’t judge your...  Read More
What All Dentists Should Inform Their Front Office Team About
What All Dentists Should Inform Their Front Office Team AboutJust like nurses, surgeons and Dest employees have to communicate and work as a team in a hospital, so does dentists and their front office team. Dentist have to take charge of a lot of tasks and procedures, and desk employees make sure...  Read More
How To Ask For A Raise?
Have you ever asked for a raise? If you have, you will probably agree that asking for a raise can cause some serious anxiety. In this episode of Front Office on Fire host, Ericka Tapia gives you a few strategies on how to take a more professional approach to ask for a raise.  Read More
Welcome To Front Office On Fire - Hosted By Ericka Tapia
Welcome To Front Office on Fire!!!!In this episode of Front Office on Fire host, Ericka Tapia shares her WHY behind launching a podcast dedicated to her dental front office co-workers.  Read More
The Front Desk Paradox
New Hire.Two words that seem unreasonably intimidating every time they are said, especially when you are the one doing the hiring. No matter the industry, the office, or the person, filling an open position is not an exciting task. But the day you opened a practice, you inherited that...  Read More
No One Ever Taught Me That
Have you ever heard the words, “No one ever taught me that?” I can’t count how many times I have. Coming from the trainer’s perspective, it is difficult to first, translate all your dental knowledge in one training session and second, hold the trainee accountable when the information being taught...  Read More
Is Technology Working for or Against Your Office?
Years ago, when I got started in dentistry, we did not have the internet, smart phones, or the cloud. Now, we have services that even help us run our practices.  There are services to help us to reach patients, monitor our office statistics, make our offices paperless, record phone calls, and help...  Read More
Stop Ignoring Your Consultation Room – Use it Every Day!
When building a new dental office, most designers or consultants will say the design absolutely must include a consultation room—a place to sit with patients and present treatment. The consultation room is usually one of the cleanest and most thoughtfully decorated rooms in the dental office.  Many...  Read More
How to Support Your Doctor Through CE-Inspired Change
Dentists get the required education from dental school to practice good dentistry, but they are required to take a certain number of continuing education credits annually to maintain their dental license.  Many dentists take more CE than the minimum requirement, either because they feel the minimum...  Read More
Why Your Patients Aren’t Getting on the Schedule
This is an excerpt from our Ask Sabri column, where readers get to ask MGE’s Deputy COO, Sabri Blumberg, questions about marketing, practice management, staffing, and more.Reader: Nine times out of ten, patients seem excited to go ahead with treatment after talking to me. Then I send them to the...  Read More
Ever since I was little I have been a regular patient at the same dental practice, visiting the same office, in the same building, visiting the same dentist. Obviously, I have no complaints over my dentist. In fact, each time I have visited has been a great experience. Too often have...  Read More
3 Key Factors in Case Acceptance -  How to Motivate Your Patients to Pay for Dentistry
Case acceptance is always at the forefront in our industry—how do we get the patient to want to spend money on the dentistry they need?I’ve heard most of the suggestions: sit next to them and be their friend; send home a PowerPoint to the patient’s spouse that shows pictures of their teeth as a...  Read More
Stay in Touch: Personalized Communication with Your Patients
As the office manager of a paperless office that utilizes all the latest technology available to our industry, I was shocked when I heard nearly one-third of the dental offices in the United States do not use any appointment reminder service to help confirm patients. Our office has worked with an...  Read More
Schedule Makeover: From Reactive to Proactive
The schedule causes the greatest amount of stress in a dental office. The one thing we know about the schedule is no matter what we do, no matter how often we confirm, regardless of how much we plan there will be changes in the schedule. There will always be people who run late, doctors who run...  Read More
5 Things Every Practice Should Do Each Day to Build an Effective Schedule
The schedule is the most powerful element in running a dental office. It can make our teams work well together, hit goals, and end the day on a high note. However, it can be the reason everything comes apart at the seams: the team can’t stand each other, the doctor has no money to pay bills,...  Read More
Get in the Dental Game and Edge Over the Competition
I have been in dentistry a little over 15 years now and I know some of you reading this have been in significantly longer than me and I am certain you would have a lot to add to the challenges we have seen and will see in dentistry. We have seen changes with how dental insurance coverage has...  Read More
FRONT DESK STAFF:From appointment setting to a warm in-office welcome, front desk staff has the opportunity to make a lasting impression (positive or negative) with THE LIFELINE OF THE DENTAL PRACTICE
From appointment setting to a warm in-office welcome, front desk staff has the opportunity to make a lasting impression (positive or negative) with patients before a patient even lands in the dentist chair. As the first and last interaction with patients, and a multitude of duties in between, those...  Read More
It's a Numbers Game
As a profession, we have a lot of different views about the concept of selling. Some feel that we are healthcare providers and we shouldn’t need to sell. Others believe that if we don’t sell, we won’t help many of our patients. Finally, there are those that don’t necessarily...  Read More
The Best Way to Use a Quick Fill / Short Call List
The Best Way to Use a Quick Fill / Short Call ListEvery type of dental scheduling software has some form of a quick fill list or short call list. This is basically a list of patient appointments that have been cancelled and/or patients who have said they want a call if an appointment opens up at a...  Read More
Tips for the Perfect Dental Practice Voicemail Message
Outline to A Great Voicemail MessageIt is not our recommendation to let any patient reach your voicemail but of course, we do not expect your office phones to be answered 24 hours a day. There are going to be times when people reach your message, whether they call at night or weekend. It is...  Read More
How to Get Your Front Office to Rock with Laura Hatch
Laura is the owner of Front Office Rocks, the leader in web-based front office training for dental practices, founded to help and train fellow dental practices and teams. She has managed two fee for service scratch practices, which under her management have both grown to million dollar production...  Read More
Ep. 26 – How To Hire The Best Talent For Your Dental Practice (Advice From a “Dental Titan”)
Ep. 26 – How To Hire The Best Talent For Your Dent Content originally appeared at:http://dentistmetrics.com/ep-26-how-to-hire-the-best-talent-for-your-dental-practice-advice-from-a-dental-titan/.  Read More
Ep. 23 - How To Build A Highly Efficient Practice with Dr. Gina Dorfman
Episode 23: How To Build A Highly Efficient Practi Content originally appeared at:http://dentistmetrics.com/ep-23-how-to-build-a-highly-efficient-practice-with-dr-gina-dorfman/.   Read More
Displaying 1-25 of 28
1 2
Page 1 of 2

Total Blog Activity

742
Total Bloggers
8,262
Total Blog Posts
2,800
Total Podcasts
1,247
Total Videos

Sponsors

Townie Perks

Townie® Poll

Do you plan to retire by 2028?
  

Site Help

Sally Gross, Member Services
Phone: +1-480-445-9710
Email: sally@farranmedia.com

Follow Dentaltown

Mobile App

WITH DENTALTOWN . . . NO DENTIST WILL EVER HAVE TO PRACTICE SOLO AGAIN®

WWW.DENTALTOWN.COM - WHERE THE DENTAL COMMUNITY LIVES®

9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 · Phone: +1-480-598-0001 · Fax: +1-480-598-3450
©1999-2019 Dentaltown, L.L.C., a division of Farran Media, L.L.C. · All Rights Reserved