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How Zirc’s E-Z Jett® Cassettes Improved their Practice
See how Zirc’s E-Z Jett®If you already use cassettes…what is the best way to sterilize them? Wrap or bagged and why?  Read More
Dental Coach, Dr. Bob Willis' Bold Biography Podcast
Top 5 quotes from Dr. Willis: Envision how you want your practice to operate, then get the right people on board to support you. If you don’t have time to do it right, when will you have time to do it over? If you are going to buy a practice, if its your startup practice, buy the one...  Read More
Oberman Law Firm Launches Expansion of Its Multi-Practice Law Group
Oberman Law Firm, a leading dental law firm which has a nationalpresence, has announced the expansion of its Multi-Practice Law Group. The MultiPractice Law Group will continue to expand its client MSO (Management ServiceOrganization) and DMSO (Dental Management Service Organization) practice...  Read More
Infographic: How to Buy a Dental Plan
If you think about it, shopping for a dental plan is a bit like working a jigsaw puzzle. It's vital that you work with someone who knows the "in's and "out's" and has assembled all the information pieces you need.Yes, dental insurance is designed for the unexpected, but it's always best to be...  Read More
Irragant Refresh Rate Using SAF Self Adjusting FIle
Watch the video below : Irrigate refresh rate using SAF Self Adjusting Fi   Read More
Staff issues are one of the top 5 stressors for dental professionals. Often what compounds the stressful experience is putting all of your team members in one room for two hours (or more) where they have the opportunity to share their ideas, tell you what they think, or worse, what they feel. As a...  Read More
It doesn’t matter if patients react from flight or fight mode. Both types can be easy to work with and does not need to make for a stressful day at the office.These steps will help you connect, defuse, and gain case acceptance. Empathy- “Mr. X, you seem uneasy/unnerved. In my...  Read More
Patients that come from a place offightare easier to pinpoint, not easier to work with. The body has a defense mechanism that when put in dangerous, threatening, or fearful situations gets louder, bigger, and more aggressive to ward off what we perceive as a dangerous predator- yes, meaning you. I...  Read More
Fear and dentistry seem to go hand in hand. Whether the fear comes from childhood experiences or is solely psychological, fear is a real thing that patients often bring with them to their appointments.Here’s what most dentists and their teams fail to remember: people have two biological,...  Read More
How To Avoid A HIPAA Violation In The Use Of An Office Copier
Protected Health Information on Photocopier HardDrivesMany dental practices lease photocopiers and simply returnthe photocopier to the leasing company to replace it with the latest model.However, most dentists are unaware that their old photocopier could subjecttheir dental practice to substantial...  Read More
Caring For Aging Parents
As our parents age, we take care of them more and more. I see this often in my patient population--either the side of the coin in which seniors are brought in for treatment by their grown children, or the other in which adultshare their experiences as they are more and more responsible for their...  Read More
AARP Recommended Minute Minders
The current AARP Magazine has these 60-second health boosters: Kick off your shoes--at the front door, to keep from tracking allergen-loaded soil and pollen throughout the house Give someone a squeeze--a 10-second hug lowers blood pressure by increasing the feel-good hormone oxytocin and...  Read More
Consultant Tip: Handling a False Perception about Money During Case Presentation
Some people may think they cannot afford dental care when actually they can. Most people are very poor financial managers and when their money getstight they think in generalities and even fool themselves. They may even have a small amount of money in a savings account earning a very low percent of...  Read More
What Every Dentist "Must" Know About Protecting Their Intellectual Rights
Work for Hire: Protecting YourIntellectual Property RightsMany dentists hire independent consultants to develop theirwebsite or to perform marketing services to brand their dental office. However,most dentists are unaware that without a written contract that includes certainspecific provisions, the...  Read More
stressLESS: Influencers that Impact Your Stress Levels
In all my work with dental professionals and the massive amount of reading I do around the topic of stress management, I have found consistently four really big factorsthat influence stress levels and the data to go with it. Feeling of control:You can call this control, autonomy or ownership. What...  Read More
Consultant Tip: Filling Short-Notice Changes
If the Scheduling Coordinator just can't prevent a change in the schedule, the next best thing is that any changes in the schedule be filled immediately. This means that if a patient says they can't make it tomorrow, you need to fill that slot before tomorrow gets here and you are all standing...  Read More
Consultant Tip: A Boost While the Doctor is Out
When the doctor is out of the office for any reason, such as attending a continuing education seminar, it is a great opportunity for the entire office staff to team up and bolster the appointment book with recalls, incomplete treatment, reactivations[patients that have not been in for 13 months or...  Read More
June Is National Cancer Survivor Month
I am two weeks from the five year mark after having an invasive squamous cell carcinoma removed from my chest. I am certainly grateful for that fact, and there are some lessons from my experience: I watched it develop for too long but ignored it, believing it couldn't happen to me I have a...  Read More
What Your Smile Can Do
That smile of yours is a big deal: It looks back at you from the mirror and makes you feel good It is the first thing others notice It makes you more approachable It can spark a new romance It can open doors in a job interview It will make other people smile backIf you want to...  Read More
The difference between Management and Leadership
Leadership requires motivating and inspiring. Management includes organizing and staffing.Management involves creating an organizational structure, staffing the job with qualified individuals, communicating the plan, delegating responsibility for carrying out the plan and devising systems to...  Read More
Facebook for Dentists: Boosting Engagement through Contests
If you are looking to spice up your Facebook dental practice page, think about running a contest. Facebook promotions are a fun way to increase your engagement with your followers and keep your dental practice in the minds of your patients.Running a Facebook promotion isn’t difficult, but it...  Read More
The Waiting Period Waiting Game
We live in an age of instant gratification. Instant meals, instant movie downloads and instant financing to buy things we saw an instant ago on a Pinterest board wish list. In almost every instance the mere idea of having to wait for anything creates instant unhappiness. With that being said, I...  Read More
Dental Employee Cell Phone Use
Cell phones, Facebook and the like are here to stay. The basic policy you should have in your general policy manual should be that cell phones, checking Facebook, etc. can never be done at the front desk or in front of patients. Staff should use their break time, etc. to do so. Staff should be...  Read More
Categories: HR Policies
A Boost While the Doctor is Out
When the doctor is out of the office for any reason, such as attending a continuing education seminar, it is a great opportunity for the entire office staff to team up and bolster the appointment book in your computer software with recalls, incomplete treatment, reactivations[patients that have not...  Read More
Why hygienists should consider buying their own instruments
Imagine you were offered a two week dream vacation anywhere in the world, all expenses paid. You know, the kind of vacation you only fantasize about. But there’s only one catch. You can only eat 500 calories of plain white rice per day and you can only drink water during the whole vacation,...  Read More
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