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New patient calls
The handling of  should be done honestly while effectively guiding the conversation. When a new patient calls, whether FFS or PPO, their attention is typically on money. Your receptionist needs to move a patient’s attention off of money and onto why they really called: The patient’s actual need. ...  Read More
A Primer on Retirement Plans for Small Business Owners
  So you are now ready to open a retirement plan for your business. Whether you are looking to minimize taxes or provide a valuable perk to your employees, there are many different choices available depending on what you are trying to accomplish. Which plan should you open? SEP IRA? SIMPLE IRA?...  Read More

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