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New Patient Calls
The handling of new patient phone calls by your receptionist should be done honestly while effectively guiding the conversation.When a new patient calls, whether FFS or PPO, their attention is typically on money. Your receptionist needs to move a patient’s attention off of money and onto why they...  Read More
A Primer on Retirement Plans for Small Business Owners
 So you are now ready to open a retirement plan for your business.Whether you are looking to minimize taxes or provide a valuable perk toyour employees, there are many different choices available depending onwhat you are trying to accomplish. Which plan should you open? SEP IRA?SIMPLE IRA?...  Read More

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