"OK Mrs Jones, we’re looking forward to seeing on Wednesday at 3.10 pm for your examination. So, you’ll be OK to keep that appointment?”
“Mrs Jones, I see from your file that you’ve had some pain on the upper left-hand side. In order to avoid another episode like that Dr Green really needs to attend to the cavities on the right-hand side. Is there any way you can make today’s appointment?” [PAUSE]
Listen to more podcast episodes on the Savvy Dentist podcast page.
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