Understanding your Body Language
Maybe it's actually NOT what you are saying. Your non-verbal communication is speaking louder than the words coming out of your mouth. Over 2/3rds of your communication is non-verbal, over half is specific body language. Think you might need to know what you are really saying to those you work with and for?
In this simple training, Dino Watt shows you a few simple things to look out for when you are communicating with your team and your patients.
Here are a few tips you can share with your team on how to be more effective in all of your communication.