Cambridge Dental Consultants
Cambridge Dental Consultants
Dental Practice Management Articles
Blog By:
Kevin Tighe
Kevin Tighe

Posts for:
Dental staff job descriptions
Receptionist The responsibility of the Receptionist is to professionally greet all patients whether on the phone or in person, ensure all forms are properly filled out and direct patients to the treatment area as quickly as possible.  In addition to the above the Receptionist needs to be able to...  Read More
Missed appointment procedure
When a patient misses an appointment or cancels call them asap. If you do not reach the patient let them know you will try back in about a week. Repeat a week later if needed. If still no joy, they go on your normal reactivation protocol. If you do reach the patient say something to the effect of: ...  Read More
Cancel and no-show patient common denominators
An engaged dental team should apply the "laws of probability" to patients who are more likely to cancel or not show up for their dental appointments. It's only smart for the  to be able to identify these patients so that the dental team can confirm their appointments directly. The practice cannot...  Read More

Total Blog Activity

821
Total Bloggers
8,900
Total Blog Posts
3,267
Total Podcasts
1,431
Total Videos

Sponsors

Townie Perks

Site Help

Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
©2020 Dentaltown, L.L.C., a division of Farran Media, L.L.C. • All Rights Reserved
9633 S. 48th Street Suite 200 • Phoenix, AZ 85044 • Phone:+1-480-598-0001 • Fax:+1-480-598-3450