Cambridge Dental Consultants
Cambridge Dental Consultants
Dental Practice Management Articles
Blog By:
Kevin Tighe
Kevin Tighe

Posts for:
Paid Holidays
The "Paid Holiday" policy I recommend is as follows: Our dental practice provides paid time off on certain holidays to eligible employees. After 90 days of full time employment staff members who are designated as full time employees become eligible for this benefit. Paid holidays are as follows:...  Read More
Handling the New Patient
I recommend that your receptionist: 1. Greet the patient in a warm, friendly and professional manner. Be sure to introduce yourself, including your job title. Offer to hang up the patient’s coat. 2. Ask the patient to complete the necessary forms including signing off on your dental...  Read More
Incoming Phone Calls
Income phone calls may lead your dental receptionist in a number of different directions. I suggest the following steps: Business calls should be forwarded to the appropriate staff member. For example, questions regarding insurance, accounts, collections would go to the Accounts Manager if you...  Read More

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