Cambridge Dental Consultants
Cambridge Dental Consultants
Dental Practice Management Articles
Blog By:
Kevin Tighe
Kevin Tighe

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New Patient Call In Script
Your dental office receptionist will be the first contact new patients have with your office. Her voice is the first one they hear. The way she handles herself over the phone, as well as at the front desk, is key to getting and keeping new patients. Here is a general script for a new patient call:...  Read More
Your Receptionist and Office Communications
Your telephone should ideally never ring more than three times before being answered. If your is on another line or otherwise engaged then one of the other staff should help out. Ideally you have telephones throughout the office, so if the receptionist is somewhere other than at the front desk when...  Read More
New Patient Call In Form
NEW PATIENT CALL-IN FORM DATE CALLED APPT. DATE & TIME PATIENT NAME IF PATIENT IS A CHILD,...  Read More
Job Descriptions and Hiring
You should provide each applicant with a job description summary of the position for which they are applying at the time they are given the application to fill out. You should also use similar descriptions in staff training office manuals for your dental practice. The summary should not go into...  Read More

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