Cambridge Dental Consultants
Cambridge Dental Consultants
Dental Practice Management, Dental Consulting, Dental Consultant Dental Staff Training and Dental Office Manual Tips and Links
Blog By:
Kevin Tighe
Kevin Tighe

Posts for:
Vacation Policy
The following is the vacation policy I recommend for your . As with all HR policies check with your attorney or a local HR pro to ensure your policy is complaint for your state and federal laws as they often change:VACATIONSAnnual paid vacation is a benefit provided by this practice for eligible...  Read More
Case Presentaion Pointers
In a previous entry, I talked about percentage of staff pay and how to get that lowered by making your staff more efficient. The other way to get your percentage of staff pay into an acceptable range is to increase collections by increasing the percent of cases that are accepted. If your case...  Read More
Case Presentation Percentage
What is a good case acceptance percentage?Depends on what the 75% represents.If the doctor routinely presents abbreviated treatment plans then of course the percent will be higher. It's like quarterback with a very high "passer rating" who plays it too safe and mostly throws very short passes. Nice...  Read More
The Secret to Dental Practice Stat Management
The real secret of stat management in your dental practice is to concentrate on actions that are easier to control by the individual employees as opposed to the "bigger" numbers that should be monitored but are the END RESULT of the "smaller" numbers.This may sounds a bit complex but it is...  Read More
Chronic Appointment Breakers
Good management of your dental practice includes a scripting protocol for your Scheduling Coordinator (SC) to handle chronic broken appointment patients (at least three broken appointments or is not sorry after the second broken appointment). Something like this:SC:  “I’m sorry but I just can’t...  Read More
Bonus Systems & Dental Office Payroll Percent
1. Set either a monthly or quarterly goal.2. The goal is based on what is commensurate with 25% or less payroll percentage. Example: Let's say your payroll is normally around $20,000.00. Collections must be over 80K per month for there to be any kind of bonus.3. If the goal is exceeded, a bonus is...  Read More
New Patient Scheduling Tips
1. The key to a high percentage of appointments kept is getting your dental patients to understand what will happen If they do not move forward. They must understand that the condition will worsen not because you say so but it's just physics. They also need to understand the effect that will have...  Read More

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