The Dental A Team with Kiera Dent
The Dental A Team with Kiera Dent
The Dental A Team podcast is here to give all team members, in EVERY position, TACTICAL and PRACTICAL TIPS.
The Dental A Team

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221: The Fundamentals of Onboarding
First, know that next week The Dental A-Team is making a big announcement! Second, it’s time to talk about how to bring on new staff the best way possible: with 30-60-90 day scorecards! The DAT has a process for how to help you out, helping you break down everything you want your new team members...  Read More
220: How to Be Effective Virtually
Virtual is the new in-person. Today, Kiera’s responds to a listener question from the office manager of a virtual practice: How do I keep my team connected? The Dental A-Team is perfect for answering this because it’s a virtual company, too! Kiera shares and explains the following tips for keeping...  Read More
219: Best Prep for Ownership
Kiera is joined by Dr. Nick and Dr. Whitney Forsythe, a stellar dental duo out of Mount Vernon, Washington. The Forsythes just passed their one-year milestone of practice ownership, and in this episode, talk with Kiera about what they learned along the way and tips for others seeking to do the...  Read More
218: Believe in What You’re Selling
The lovely Kayelee Taylor is back on the pod with Kiera! The duo talks about how to best close cases, leads, and sales — successfully educating your patients to buy the service appropriate for them. The tips:           Have good calibration with your doctor               Adopt a ‘buy or die’...  Read More
217: … And THAT’S How You Get a Raise
Kiera has hiring tips! She talks in this episode both from the employer AND employee perspective on how to give and get raises. First and foremost: Instill the idea that raises shouldn’t be expected, but earned. A raise is dependent upon the value each person brings to the company. Team members,...  Read More
 216: Sexy Titles & Hiring Team Members
YIKES, are you understaffed because of the COVID-19 pandemic? Kiera and the Dental A-Team is here to save your day! When your office is understaffed, it can put pressure on the rest of the team. But it doesn't HAVE to. You can actually become your most efficient selves. Listen to this episode,...  Read More
215: COVID Recession: Where Should You Invest?
Paul Moore — founder, CEO, and fund manager of Wellings — is back on the podcast to talk with Kiera about the reality of what the COVID-19-influenced recession is looking like, and how YOU can invest to help both yourself and others. There’s a ton of information here, topics including: the four...  Read More
214: Mastering Risk Tolerance & Fail Safes
One of the podcast’s BFFs, Friend, is back to talk with Kiera about the side hustle of real estate. Last time (), the two discussed how real estate can serve as a cash flow and what to look for. Remember, Friend is using real estate to help pay for his dental school. This episode centers around...  Read More
213: Avoid Routine; Expel Energy in Meetings!
Kiera gathers with Tiffanie Trader to talk about ways to spice up your morning meetings! If you have the same types of meeting day after day, team members tune out the information. Add a little pizazz to your day. Tiffanie and Kiera share such ideas as incorporating movement and ways to expel...  Read More
212: The Best You Can Be- Dental Marketer
Crossover episode with The Dental Marketer! This episode is a quick and dirty look into how The Dental A-Team works. Michael and Kiera discuss a ~ton~ of information, from how to live the life you want, how to hire the right person, and what a dentist can do today to improve their practice...  Read More
211: Spice Up Your Morning Huddles
Need a little excitement or inspiration in your morning meetings? Kiera delivers! In this episode, she talks about the reason for huddles in the first place — to come together to win the day! Each member of your team should have a personal plan of how to meet their goals, ways to inspire them to...  Read More
210: Peeling Back the Layers
Who are you as a real person? What’s behind your Wizard of Oz curtain? That’s the theme of this episode, and Kiera shares specific things in her life that make her her. For example: Hiring an accountability coach to help her get a six-pack; or going to therapy. It’s important to recognize what...  Read More
209: The Dr. Suess of Systems
The Dental A-Team has a new nickname … the Dr. Suess of Systems! Woohoo! In this episode, Kiera gives five systems for you to check on in your practice — whether they’re in place or if you need to create them. The five ones she wants you to “Dr. Suess” are…          New patient experience       ...  Read More
208: DAT Live: Your Questions Answered- Hiring
The Dental A-Team crew gathers LIVE to celebrate lots of birthdays and answer listener questions. Where do you find A-team members? What’s the best way to advertise for jobs? How do you on-board during a pandemic? These questions and more are answered by the DAT crew. Find other tips to make the...  Read More
207: Websites: Your Resume to the World
Ashley Dorn is Kiera’s special guest in this episode, and she’s talking all about her area of expertise: marketing. Specifically websites. Websites are often the first things patients see your office through, and they can set the tone for how your location is managed and run. Ashley shares tips and...  Read More
206: Tongue & Lip Ties, You Got This
Kiera is joined by Dr. Brielle Renz again (who’s previously talked about ), this time, discussing the implementation of tongue and lip ties in your practice. Dr. Renz has a personal relationship with these ties, and shares her story, as well as what the heck tongue and lip ties even are, how to...  Read More
205: How to Start Back Office Treatment Planning
In this episode, Kiera talks about a skill EVERY office should have in our world now that COVID-19 abounds: treatment planning and taking payments in the back. Don’t panic! Implementing this practice will streamline your practice and free up the bottlenecking around the front desk. It feels weird,...  Read More
204: You Need to Put This in Place
Membership plans! Yes, Kiera’s talking WHY you absolutely need to have membership plans in place in your dental practice. To summarize, membership plans replace insurance in your practice. Those patients who don’t have insurance, this is their pathway — it’s like a coupon for your practice. Kiera...  Read More
203: This One's for You, Grandma!
Birthdays abound! Today is Kiera’s, Tiffanie Trader’s, AND Kiera’s grandma’s birthday! So a celebratory podcast episode is in order. In this episode, Kiera talks about personal growth. Are you too set in some of your ways? Even when the world seems stalled, we can still be growing. Kiera suggests...  Read More
202: Office Autopsy: Accountability Leads to Credibility
It’s time to autopsy a practice! Kiera shares information about a practice she’s visited three times, with a team that started out very resistant to her methods. With 10 operatories, three doctors, four hygienists, and the recent departure of an office manager and high-producing doctor, the...  Read More
201: Future Traditions for Each Position- Operations Manual
The dynamic duo of Kiera Dent and Tiffanie Trader are back to offer guidance in creating or refreshing your operations manual! This topic is a hot ticket item these days, and The Dental A-Team knows exactly how to help you get it done! When you have a solid ops manual, you’re helping every current...  Read More
200: Becoming Your Doc’s Right Hand
The Dental A-Team has a BRAND NEW dental assisting course! Traveling coach and dental assistant guru Ashley Dorn joins Kiera in this episode to talk about how this course will leap-frog you into dental assisting success. Whether you’re a newbie or have been at it a long time, we promise there are...  Read More
199: Is your office where people WANT to be?
Special guest Cheryl Cornelius is back to talk about establishing the perfect patient experience. Cheryl’s practice in San Antonio received 600+ Google reviews in a short chunk of time thanks to the consistent work of making their office a place patients want to visit. Cheryl shared with Kiera a...  Read More
198: How to Set Up Assisted Hygiene
Time for the Week of How finale! When it comes to assisted hygiene, it can be really good or really bad — it’s up to you. But Kiera’s here to tell you how to do it the best way possible! She mentions the following:          Schedule on an hour/half hour basis               Know where the x’s and...  Read More
 197: Block Scheduling, a COVID Kick-Start
The Week of How continues! In this episode, it’s all about block scheduling and how it can totally help your business out. Kiera shares some important how-tos to consider:          What’s the doctor’s dream schedule?               Consider new patients’ place               Block out times for high...  Read More
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