Dental A Team with Kiera Dent
Dental A Team with Kiera Dent
Dentists, this is your playbook for building a practice that THRIVES rather than just survives! If you're ready to scale, streamline, or simply want to lead like a CEO, we're here to support you with our strategies.
Dental A Team

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Smart Strategies for Accommodating Emergency Appointments in Your Dental Practice
Emergencies happen—and when they do, how your dental team responds can make all the difference. Accommodating emergency appointments effectively not only helps patients in pain but also positions your practice as a trusted, responsive, and compassionate provider. Here are some simple, strategic...  Read More
Episode #997: Make Dentistry Economics Understandable Again
Fred Heppner of  is back for part 2 of his chat with Kiera! Life comes at you fast, and sometimes, it comes in the form of a surprise. Kiera and Fred talk about creating an exit strategy today for your departure from dentistry, as well as what the economics look like for moving on from a...  Read More
Episode #996: Buy or Sell Your Practice Without All the Drama
Kiera is joined by Fred Heppner of  to talk through dental practice transitions. Their conversation includes when you should start thinking about your transition, what the economic outcomes will be any way you go, what a private indemnity group is (and how it can help), and more. Episode...  Read More
Future-Proofing Your Practice: Transitions, Associates, and the DSO Decision
In today's ever-evolving dental landscape, planning for your practice's future is no longer optional—it's essential. Whether you're years away from retirement or entertaining DSO offers now, how and when you transition out of dentistry can make or break the legacy you've worked so hard to build. We...  Read More
How to Prepare for Retirement, Sale, or the Unexpected
If you own a dental practice, you've likely poured years of time, energy, and financial investment into building it. But have you taken time to plan how you'll eventually step away from it? Whether you're thinking of retiring in five years or just starting your practice, having a clear transition...  Read More
Episode #992: Pediatric Dentistry Is an Art. Here’s How to Master It
Tiff and Dana discuss the numerous innovations happening in the field of pediatric dentistry, specifically minimally invasive care and maximizing shortened attention spans. Episode resources: Transcript: Tiffanie (00:02.2) Hello Dental A Team listeners. We are so excited to be back here...  Read More
Episode #991: Business Evolution: Where Are You At With Yours?
Kiera and Tiff are tuning in from a hike to talk about their shared birthday (today, May 8!) and how their personal and business evolutions have morphed. Episode resources: Transcript The Dental A Team (00:00.977) Hello, Dental A Team listeners. This is Kiera and... Spiffy Tiffy. Oh my...  Read More
Episode #989: 3 Strategies to Get Team Members to Actually Stick Around
A lot of practices are concerned about keeping their team members on board right now. In this episode, Kiera lays out 3 effective ways to create a workplace that employees want to show up to, leading to a happier office crew and happier patients.  Episode resources: Transcript Kiera Dent...  Read More
From Survival to Legacy: Navigating the Lifecycle of a Dental Practice
As business owners and leaders, we're no strangers to seasons of growth, change, and reflection. Whether you're building a practice from scratch, scaling to multiple locations, or considering a transition, the lifecycle of a dental practice parallels the journey of personal evolution. This...  Read More
3 Easy Ways to Boost Team Morale in Your Dental Practice
Let’s face it—dentistry can be tough. Between back-to-back patients, treatment planning, scheduling challenges, and the ever-changing landscape of insurance, it’s easy for team morale to slip. But here’s the truth: a happy, engaged dental team isn’t just a “nice to have”—it’s essential to...  Read More
Proven Case Acceptance Strategies
If you're looking to boost case acceptance in your dental practice, you're in the right place. This guide delivers tactical, step-by-step strategies to help doctors and treatment coordinators present treatment plans with confidence—and get more patients to say "yes."   Start with the Right Mindset...  Read More
Case Acceptance Strategies to Grow Your Dental Practice
In today’s fast-paced world of dentistry, building trust with patients and increasing treatment acceptance is more important than ever. Case acceptance isn’t just about presenting the treatment—it’s about mindset, psychology, and helping patients understand the value of what you offer. Here’s how...  Read More
Episode #985: What It Means to Live Life On Purpose
Kiera guides listeners in an activity that will help each person be more purposeful in how they’re going about their lives, and build a path toward ultimate fulfillment at life’s end. Episode resources: Transcript: Kiera Dent (00:00.844) Hello, Dental A Team listeners. This is Kiera and I...  Read More
How to Create a Purposeful Practice (and Life) That Feels Truly Fulfilled
In the fast-paced world of dentistry, it’s easy to get caught in the cycle of appointments, admin tasks, and responsibilities. But behind every successful dental practice is a professional—and a team—who chooses to operate with intention. That’s the foundation of a purposeful practice. Living and...  Read More
Episode #982: The Future of Dentistry and How You Can Keep Up
Kiera talks about the numerous shifts on the horizon in dentistry, what your practice can do to embrace the changes, and how Dental A-Team can help. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners. This is Kiera and I am so excited to have you on the podcast...  Read More
Episode #980: How To Know If Your Practice Is Thriving (Or Just Surviving)
Tiff and Kristy give listeners examples of different practices that have different definitions of ‘thriving.’ They then provide questions each practice owner (or even team member) can ask themselves to identify what success looks like for them. Episode resources: Transcript: The Dental A...  Read More
The Future of Dentistry: How to Set Your Practice up for Success
Dentistry is changing fast. From artificial intelligence to shifting patient expectations, the next five to ten years will bring some of the biggest transformations our industry has seen in decades. So the question is: are you ready to lead—or will your practice be left behind? At the Dental A...  Read More
Thriving vs. Surviving in Dentistry: How to Define Success for Your Practice
In the world of dentistry, defining success can look drastically different from one practice to another. Some practices are focused on financial growth and expansion, while others prioritize work-life balance or community impact. But how do you know if your practice is thriving or merely surviving?...  Read More
Episode #979: Signs You (Or Your Practice) Are Experiencing Burnout
Have you noticed signs of apathy in your practice? Does your job feel insurmountable? Kiera talks about telltale signs of burnout, how to help people bounce back from burnout, and ways to avoid burning out in the first place. Episode resources: Transcript: Kiera Dent (00:01) Hello, Dental...  Read More
Episode #978: Eco-Friendly Methods To Establish Today
Tiff and Dana walk through different dental departments and share ideas many practices have used to keep things green, including reconsidering which items actually need to be disposable, reducing paper, reusing plastic, and more. Episode resources: Transcript: The Dental A Team (00:02)...  Read More
Overcoming Burnout in Dental Practices
Burnout is a real challenge many dental professionals face, but it doesn’t have to be a permanent state. Whether you’re a practice owner, a dentist, or a team member, recognizing the signs and knowing how to overcome burnout can make a significant difference. Let’s explore the telltale signs and...  Read More
Sustainable Dentistry: Easy Ways to Make Your Practice More Eco-Friendly
As healthcare providers, dentists have a unique opportunity to reduce waste, conserve resources, and promote sustainability—all while delivering top-notch care to patients. The good news? Making your practice more eco-friendly doesn’t have to be complicated or expensive. Small, intentional changes...  Read More
How to Create an Exceptional Patient Experience
Most patients don’t know what makes a great filling or crown, but they always remember how they felt in your care. The way you communicate, the ease of scheduling, and the trust you build are what truly define an exceptional patient experience. Many practices put heavy focus on new patient...  Read More
Episode #973: Dr. DiPilla’s Cosmetic to Holistic Dentistry Journey
Kiera is joined by Dr. Robert DiPilla to talk about his world of dentistry, including the transition from cosmetic to holistic services, how he educated his patients, lessons learned during his multi-practice ownership, and more. About Dr. DiPilla: Dr. Robert DiPilla studied dentistry at the...  Read More
The Future of Modern Dentistry: Elevate Your Practice with Proven Strategies
In an evolving dental industry, staying ahead requires a combination of cutting-edge techniques, strong patient relationships, and a forward-thinking approach to practice management. Dr. Robert DiPilla, a seasoned expert with decades of experience, shares valuable insights on optimizing growth,...  Read More
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