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Protecting Your Dental Practice: The Importance of Legal Documents and Online Resources
Running a successful dental practice affects more than caring for patients' health. It also requires safeguarding your business through proper legal protection. In dentistry's fast-paced and regulated world, having the appropriate legal documents and utilizing online resources is crucial in...  Read More
Episode 200 – Requested Replay: Marketing, Where Should I Start?
“Everyone wants to know, what is my first step in marketing?” ~Dr. Bruce B. Baird You’ve made the decision to market your dental practice. That’s a great step! Now what? I get this question all the time: what is my first step in marketing? Well, it really depends on where you’re at in your career....  Read More
The Patient First Podcast Episode 137: Clarification on Your Legal Obligations Per HIPAA and the 21st Century Cures Act
It turns out I was wrong about the 21st Century Cures Act. But only in technical terms, really. The reality of the situation that dental practice owners are in is still a dire one, perhaps even more serious than we previously realized. In this episode of The Patient First Podcast, I explain why...  Read More
The Patient First Podcast Episode 136: Interview with Dental Lifeline Network President and CEO Lynda Ricketson on Dental Volunteering and Connected Dentistry™
With her entire career spent in the nonprofit sector, there’s no one else more qualified to be leading the amazing organization of Dental Lifeline Network.  I interview DLN’s President and CEO Lynda Ricketson to discuss how her organization helps the disabled, elderly, military veterans and...  Read More
Episode #745: “My CPA Told Me I Can’t Afford a Consultant”. With Morgan Hammon.
Morgan Hammon returns to the show! In this episode, he shines a CPA perspective on what it could mean when practice owners are told they can’t hire a consultant. He talks about the difference between a CPA, financial advisor, consultant, and legal; what the most common diagnosis for low-profit...  Read More
In an effort to protect individuals who are covered under group and individual health plans from receiving “surprise” medical bills from out-of-network providers at in-network facilities, the No Surprises Act was put into effect on January 1, 2022, with the intention of providing transparency to...  Read More
The Patient First Podcast Episode 134: Put Your Patients First by Putting Your Team First—How? An Interview with Dr. Kalpesh Patel
Which is more important to the success of a dental practice or network: the team or the patients? In a fresh take on the classic chicken-versus-egg debate of the business side of dentistry, Founder of Active Dental Dr. Kalpesh Patel and I talk about what it really means to put the patient first...  Read More
Does Wearing A Smartwatch Violate HIPAA?
Written by Duane Tinker (aka the Toothcop) Smartwatches have become increasingly popular for their convenience and functionality. However, there's a burning question regarding healthcare environments: Does wearing a smartwatch violate the Health Insurance Portability and Accountability Act...  Read More
Does Wearing A Smartwatch Violate HIPAA?
Written by Duane Tinker (aka the Toothcop) Smartwatches have become increasingly popular for their convenience and functionality. However, there's a burning question regarding healthcare environments: Does wearing a smartwatch violate the Health Insurance Portability and Accountability Act...  Read More
Guardians of Ethics: The True Purpose of a Dental Compliance Program
Written by Duane Tinker (aka the Toothcop) Compliance programs in the dental world are more than just a set of rules and regulations. They serve as the guardians of ethics, protecting dental professionals from the pitfalls of fraud, hefty fines, and a tarnished reputation. In this comprehensive...  Read More
5 Ways to Avoid a Dental Malpractice Lawsuit
When you are in a practical world, people around you will judge you from your work more than your knowledge. Being in a professional medical, the trust level is always high on you. Many dentists view lawsuits against them as something that will never happen to them –but it can happen.  In case you...  Read More
The Patient First Podcast Episode 129: 100% of Dentists Agree on This. Everyone Else Should, Too.
Finally, 5 out of 5 dentists agree on SOMETHING. Unfortunately, there are influential powers that be in dentistry who do not agree on this, and that spells doom for a profession that believes in putting the patient first. When surveyed whether they would like to have access to relevant patient...  Read More
#651: Insurance Verification 101
Kiera and Tina are making insurance verification sexy again. In this episode, they break down why property verification makes or breaks your practice’s operations. They touch on the following topics:          Myths and truths of insurance verification               Whether outsourcing is good/bad...  Read More
Episode : #636: Behind the Legal Curtain of DSOs With Dental Lawyer- Rob Montgomery
Rob Montgomery, dental lawyer extraordinaire, spends a lot of his time counseling dentists and practices. In this episode, he talks to Kiera all about the DSO world and what not to do from a legal standpoint. He provides answers and insights on the following topics:          How to be ready for...  Read More
Episode : #632: Top Billing Mistakes and How To Avoid Them With Josh Smith
Even if you’re savvy with billing, listen to this episode. Josh Smith of Dental Claim Support is back to talk all about the main billing stumbling blocks his company is seeing with dental practices. If you adopt the tips he mentions in this episode, your practice will increase income in an...  Read More
Unconscious Bias in the Dental Practice by Dr. Laila Hishaw This course explores the pervasive nature of unconscious bias and its impact on decision-making within the dental profession. We will explore the common types of unconscious bias that can manifest within the dental practice, including...  Read More
Episode : #628: Need-to-Know OSHA + HIPAA in 15 Minutes
DAT consultants Tiff and Tina touch on the importance of OSHA standards and HIPAA compliance in your office, including the following: Understanding the difference Resources and training tips Selecting a compliance officer  Read More
Episode With Dr. Mustafa Shah-Khan and Dr. Richard Offut: #611 GPOs: Dentists Banding Together + Keeping Autonomy
Kiera is joined by Dr. Richard Offut and Dr. Mustafa Shah-Khan, co-founders of Synergy Dental Partners, to talk about the power of a dental group purchasing organization (or GPO). This approach is an opportunity for general practitioners to compete with mass corporate offices but preserve their...  Read More
Episode : #610: Buying/Selling Practices The Smart and Legal Way With David Cohen
David Cohen is a master at dental law, joining Kiera in this episode to discuss the transitions of buying/selling practices. The pair touches on the legal side of: trends being seen, pitfalls to avoid, benefits and red flags of selling to DSOs, doctor protection, future partner buy-out, and more. ...  Read More
The Patient First Podcast Episode 125: Interview with a GI Pathologist Reveals a Vital Opportunity for Oral Healthcare Providers
The field of oral healthcare is poised to overlap closely with pathology, according to Dr. Mohammad Kamal, the CEO and Founder of OMNIPathology Lab. The connection between the mouth and overall health is garnering increasingly more attention in recent times, necessitating the need for improved...  Read More
Personal Clinical Excellence
Dentists must provide patients with the most comfortable, convenient, and comprehensive care. Every step matters, from when they make the initial phone call to checking out at the front desk. Dentists need to provide a fulfilling patient experience. Patients who feel they are receiving exceptional...  Read More
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