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Episode #803: KPIs Are a Scoreboard for Your Practice
AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track,...  Read More
Episode 103 - Requested Replay: The IGP Mindset
“I’m always looking for cutting-edge material. I want to be constantly reinspired and re-engaged.” ~Dr. Nathan Kupperman If dentists were cars, Dr. Nate Kupperman would be a Ferrari. I talk to a lot of doctors.  While most of them have their own inspiring stories to share, I knew from the first...  Read More
Episode #802: A Chat With Go-Giver Co-Author Bob Burg
Kiera is joined by Bob Burg, co-author of ! In this conversational episode, Kiera and Bob discuss how people can have effective sales conversations with others — even if they don’t feel like a sales-driven person. Bob touches on how The Go-Giver came to be, how to utilize sales with patients, how...  Read More
Episode #801: Double Purpose Job Descriptions!
Job descriptions are one of the most underutilized tools in dental practices — especially when it comes to additional duties and how those can fit in. DAT consultants Tiff and Dana discuss using job descriptions for more than just onboarding. Episode resources: Reach out to Tiff and Dana:     Read More
Episode #780: How To Sustain Excellence
It’s one thing reaching excellence, but sustaining it? In this episode, Kiera talks about steps practices can take to maintain excellence in their dentistry.          Know you’re capable               Keep things simple               Be intentional with your numbers               Love what you...  Read More
Episode #779: Ensure Success in 2024!
Kiera to help listeners have success in 2024 She talks about three ways to start things off right:          Choose a word to live by               Set personal and professional goals               Plan in a way that’s actionable      Episode resources:   Read More
Epsiode #778: Supply and Demand — Are You Doing it Right?
Consultants Tiff and Denae address a top concern of many dental practices: supply budget and tracking. They break down their advice into four main points:          Counting your actual supplies               Figuring out a system               Ordering calendar               Avoiding overspending...  Read More
Episode #777: The Female Experience in Dentistry. With Victoria Hughes, CFP and Financial Advisor.
Kiera is joined by Victoria Hughes, CFP and financial advisor with Dentist Advisors, to talk about women in dentistry. They talk about challenges/trends in the field; financial health as women’s number one stressor; imposter syndrome; and perfectionism. They both share their own challenges and how...  Read More
Episode #775: The Magic In Finding Joy
Kiera takes a moment to encourage a re-centering in your personal and professional life. Episode resources:   Read More
Episode #774: Are Consent Forms a Stumbling Block for Your Patients?
DAT consultants Tiff and Denae address a hot topic for practices to plan to improve for the new year: online paperwork. They give insight on benefits, integration, best software, and more. Episode resources:   Read More
Episode #773: How to Make Small Tweaks For Major Tax Breaks? With Derick Van Ness of Big Life Financial
Derick Van Ness of Big Life Financial is spilling more tax-related secrets, and just in time for the end of the year. He talks with Kiera about tax strategies you have and haven’t heard about, including tax-smart investments, when tax planning should start, and how to make dollars productive...  Read More
Episode #772: Dentists’ Most Common Billing Pitfalls. With Billing Expert, Shasta Clark.
Kiera is joined by dental billing expert Shasta Clark, of Paragon Dental Solutions. They talk about how billing is one of dentists’ biggest traps, and common pitfalls to keep an eye out for, including…           Inaccuracies with dual insurances               The only times to perform write-offs...  Read More
Episode 200 – Requested Replay: Marketing, Where Should I Start?
“Everyone wants to know, what is my first step in marketing?” ~Dr. Bruce B. Baird You’ve made the decision to market your dental practice. That’s a great step! Now what? I get this question all the time: what is my first step in marketing? Well, it really depends on where you’re at in your career....  Read More
Episode #770: I Did a Digital Scan … Now What?
Tiff and Dana continue with their series of efficiency hacks. In this episode, they look at digital scanners and x-rays — setting up a standard protocol to ensure quality diagnostics and after-the-fact expectations. You’ll hear the two specifically touch on:          Incorporate scans into patient...  Read More
Episode #769: Hot Tips: Dental Memberships. With Paul Lowry
Ever wondered what makes a dental membership plan a game-changer? Paul Lowry, the CEO and Founder of Dental Menu goes into great detail on how to make membership plans work for you and your patients. Should you charge an enrollment fee? What’s the magic number? Find out how to balance costs,...  Read More
Episode #768: Dental Consultant's Top Tips to Maximize Your Software
Tiff and Dana return with efficiency hacks for going paperless in your practice. They touch on softwares to utilize, how to set expectations from the beginning, where you can go paperless right now, and more. Episode resources:   Read More
The Patient First Podcast Episode 137: Clarification on Your Legal Obligations Per HIPAA and the 21st Century Cures Act
It turns out I was wrong about the 21st Century Cures Act. But only in technical terms, really. The reality of the situation that dental practice owners are in is still a dire one, perhaps even more serious than we previously realized. In this episode of The Patient First Podcast, I explain why...  Read More
Beyond Appointments: Crafting Client-Centric Therapies with Software Tools In the evolving mental health landscape, the traditional therapy model is being reimagined through integrating software tools, including practice management software for therapists, that craft truly client-centric...  Read More
The WealthAbility Show #165 - Sell Your Small Business Successfully w/ Sharon B. Heaton
Selling Your Small Business The WealthAbility Show #165:  Join Tom Wheelwright as he discovers the secrets to a successful business exit with guest and author of "Lift Off: 12 Things to Know Before Selling Your Business," Sharon B. Heaton. Sharon is Founder & CEO of sbLiftOff and one of the...  Read More
Episode #767: Increasing Profitability Hacks
Did you know that team members can be more profitable with accurate deep work time than just producing from the chair? In this episode, Kiera talks about intentional block scheduling for all positions in the office. She poses questions everyone needs to ask themselves, suggests amounts of time for...  Read More
Episode: #766: Throwback to Q4: Successful End-of-Year Benefits Tips! With Sarah O'Brien
Kiera is joined by Billing Extraordinaire Sarah O’Brien to talk about hot ticket end-of-year benefits! They discuss ways to get patients to use their benefits, being strategic with scheduling so things don’t become overwhelming, how to address those who’ve used up their benefits, and a whole lot...  Read More
Episode #765: How To Grow As A Team
Another DAT book club session! In this episode, Kiera, Dana, and Britt give listeners a taste of what book clubs look like for DAT team members. They discuss  by Anthony William. Additionally, they touch on how to make a successful book club for your team, how to find the books to read, and what...  Read More
Episode #764: Getting Real About Raises + Reviews
Popular end-of-the-year topics: raises and reviews for your team members. Kiera shares Dental A-Team’s approach for creating happier teams via feedback, rewards, and accountability. She talks about…          Best time for formal reviews and check-ins               How to set goals for the...  Read More
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