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6 Tips for Uplifting Your Dental Practice Treatment Standards
Your dental practice's treatment standards are non-negotiable. High treatment standards reduce patient anxiety, increase compliance, and build the kind of patient loyalty that drives positive word-of-mouth, invaluable in any service industry. Yet, it's not simply about following the law or...  Read More
Episode #815: Proactive Moves For Your Front Office
Tiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and...  Read More
Episode 104 – Requested Replay: Why Team Members Leave
“68% of your employees leave because they didn’t get along with their supervisor.”  ~ Victoria Peterson Why would people want to work for you? The answer is simple (but not easy): you’ve created a culture that is so strong, supportive, clear, and vibrant that exceptional workers choose to join and...  Read More
Episode 201 – Requested Replay: Setting Expectations for Your Team
“I struggled with setting expectations without being a prima donna or overbearing.” ~Dr. Bruce B. Baird A doctor recently emailed me this question: “How can I as the doctor – through my leadership – build the skills to set expectations and promote accountability with my team?” I get variations on...  Read More
Episode #817: Hiring: Are You a Hunter or a Fisher?
The hiring climate has changed dramatically in recent years, and Kiera’s here to encourage listeners to embrace the challenge of finding the right people for your practice. She talks about three things to consider when approaching hiring:          Establish a culture that doesn’t have turnover  ...  Read More
Episode #816: How to Truly Notice Your Team? Book Club: The Noticer
It’s time for another book club episode! This month’s review is on  by Andy Andrews. Kiera reflects on how everyone can notice the positives in each other, personally, professionally, etc. — and how this can improve the culture in your practice. Episode resources:   Read More
Episode #815: Proactive Moves For Your Front Office
Tiff and Dana focus on the front office — specifically, how offices can make sure they have exactly what they need in place to make everyone happy (patients, team members, doctor(s), etc.). They give tips on fine-tuning insurance, account balances, auditing codes, schedule-building, billing, and...  Read More
Episode #814: Should You Expand Your Practice?
Kiera shares two office autopsies, each who considered practice expansion and went about it in different ways. When considering whether to sell to a DSO or move to a bigger building or simply stay where you are, make sure you’re not doing so for the wrong reasons. Kiera explains what the right...  Read More
Episode #813: The Key to a Perfect Billing Department
Tiff and Dana are back with more leveling-up tips for your practices! They focus on the billing department, specifically the key ingredient to keep everything moving smoothly: calendars. Setting up a calendar to keep things on track will keep your cadence consistent — a must-do when it comes to...  Read More
Episode #812: Finding a Path Out of Burnout
Ryan Isaac is once again on the podcast! In this episode, he and Kiera discuss how impactful burnout can be, what the signs are, and how to overcome it. Also, both the Dental A-Team and Ryan’s Dentist Advisors have summits coming up! Get the details:          DAT Virtual Summit — , Friday, April...  Read More
What to Look for When Hiring Dental Staff
In today's fast-paced dental industry, it's more important than ever to look beyond just the technical skills when hiring new staff. Let's dive deep into why personality, customer service skills, and aligning with the practice's vision are just as crucial as technical abilities. Hire for...  Read More
The WealthAbility Show #166 - Making Bad Decisions Worse w/ Dr. Vincent deFilippo
Making Bad Decisions Worse The WealthAbility Show #166:    Join Tom Wheelwright as he discovers how entrepreneurs make compounding bad business decisions worse and how to correct them with guest, entrepreneur, and author of "Braking Point: How Escalation of Commitment is Destroying the World,"...  Read More
Are Financial Incentives for Staff a Good Idea?
In dental offices, using financial rewards to motivate staff can be quite beneficial. This strategy has led some practices to see great improvements, like getting more Google reviews or booking more treatments. However, if not handled carefully, this approach can cause problems, such as...  Read More
Episode #811: The Blueprint Your Business Needs
Roadmaps for all the different aspects of businesses are really difficult to create. There’s a lot of room for error along the way. It’d sure be nice to have a ready-made business success cycle, plus the experts to help you over any hurdles that appear. Kiera talks in this episode about , and how...  Read More
Episode #810: A Hot Topic for Practices: Treatment Plans
Did you know: presenting treatment plans is 80% psychology and 20% skill? In this episode, Kiera talks through the Dental A-Team tried and true method of treatment plans, both the psychology and skill aspects. Episode resources: Reach out to Kiera:     Read More
#809: Up Your Leadership Skills- Office Manager Level Up
Tiff and Dana continue on the leveling up of positions around the practice. In this episode, the focus is on office managers (or business managers or whoever functions as your go-to for team members). The consultants chat about what’s often seen as the more challenging side of this position, aka...  Read More
Episode #808: Start Up Tips- Most Critical Systems in Any Start Up Practice
Kiera walks listeners through system success cycles for leadership and team members in a practice, and what the most critical systems are to have in place for start-up practices. Remember, the most important factor for system implementation is simplicity—Kiera explains how to keep things...  Read More
Episode #807: How to Level Up the Treatment Coordinator Position
Welcome to the treatment coordinator realm! Consultants Tiff and Dana closely analyze what a treatment tracker is and how you can use one most effectively for your practice. They touch on:          What a tracker can look like (they can be different for each person)               How to identify...  Read More
Episode #806: What I Wish I’d Known Before Becoming CEO
In celebration of this podcast turning five years old, Kiera shares five things she wishes she’d known before becoming CEO (or any type of leader).          Do your job as a leader               Know the vitals of your practice               Be a culture master               Empower your team  ...  Read More
Episode 227 – Big Hairy Audacious Goals
“How can you challenge yourself, and how can you commit to it so that way you can get it done?” ~Dr. Chad Johnson In a captivating monologue, Everyday Practices Dental Podcast co-host Dr. Chad Johnson takes listeners on his personal swim-challenge odyssey. Beginning with his initial skepticism of...  Read More
Episode #805: Office Autopsy: Implementing PRF
The popular office autopsy is back! In this episode, Kiera talks about a practice that worked with DAT to implement PRF (platelet-rich fibrin) into its toolbox. Not only did the therapy service massively increase this office’s production, but the team stayed consistent and focused for a majority of...  Read More
Episode #804: Crucial Conversations + How to Book Club in 2024 With Your Team
It’s another book club episode! Kiera reviews , which gives guidance on how to speak effectively with others — personally, professionally, whatever. She also touches on how to host the ideal book club for your office. Episode resources: Reach out to Kiera:     Read More
Episode #803: KPIs Are a Scoreboard for Your Practice
AT consultants Tiff and Denae discuss key performance indicators (KPIs). When utilized correctly, KPIs can help you understand if the individual pieces are moving in the right direction for the practice as a whole. They touch on finding the right metrics for positions, examples of what to track,...  Read More
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