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8 Tips For Front Office Managers At Dental Practice
Some dentists find it hard to view the dental practice as a business instead of a service. This may be because they see the need to help people rather than focusing totally on making a lucrative income. That may be a wonderful paradigm, but with that kind of attitude, you may find it difficult to...  Read More
HIPAA Compliance – Waiting for the Other Shoe to Drop
The expression “waiting for the other shoe to drop” appears to have originated in the early 1900’s and is often associated with the arrival of a seemingly inevitable event. I speculate we are at that point in terms of ramped up HIPAA compliance enforcement. The recent Anthem...  Read More
Consultant Tip: 53 Ways to Create Exceptional Customer Service
53 Tips to Create Exceptional Customer Service Track referrals to your office and acknowledge those that refer. If you state guidelines allow a patient referral program implement one. Wow Letters to patients from staff members Communicate to patients via email. Send them practice...  Read More
Dental floorplan Design -- [see the close-call disaster]
In the true story below, you’ll learn 3 important things: How the disaster almost happened How you can avoid dental floorplan mess-ups like these What can make your dental floorplan be the best The Doctor’s Final Dental Floor Plan (after narrowly avoiding disaster) ...  Read More
The Birth of the Kona Adapter with Mark Frias, RDH : Howard Speaks Podcast #54
Mark Frias, RDH, works at a busy office.  When he first saw the Isolite system, he realized how valuable it would be to have hands-free suction as a hygienist.  He bought an Isolite system himself in hopes that his employer would buy one for every operatory.  When the owner refused, Mark took...  Read More
Categories: Hygiene
Why Does Your Practice Need Mobile Marketing?
Mobile marketing is something that is so common these days that it’s extremely difficult to avoid, because it’s everywhere. We are all so intrigued by our mobile devices because we can do almost anything on them, and the prevalence of these devices has skyrocketed in the consumer...  Read More
Leadership in the Dental Office: Motivating & Inspiring the Team
Leadership in the Dental Practice Motivating & Inspiring Others "Are you crying? There's no crying! There's no crying in baseball!" (A League of Their Own (1992)) Bluto (John Belushi): “Hey! What’s all this laying around stuff? Why are you all still laying around here...  Read More
Dentaltown Learning Online..The Indispensable Team. Recorded Live at Townie Meeting. By Sarah Cottingham
Dentaltown Learning Online is pleased to present online "The Indispensable Team. Recorded Live at Townie Meeting" by Sarah Cottingham. This course can be found here..... Learn how dental and medical practices have transformed their stagnant “OK” results into a thriving, growing...  Read More
6 Truths about  DENTAL LEASES (hard truths – even if you have the wrong broker)
Lucky for you, I’m not a broker. Even better, I’m not a dentist. Better yet, I work with dentists and I get paid nothing if you sign a lease. So, unlike dental real estate brokers, I’m 100% unbiased. What you read below may turn some people off in the commercial real estate...  Read More
Become a "CE Junkie" with Dr. John Nosti : Howard Speaks Podcast #53
How did Dr. John Nosti, director of Clinical Mastery Series, get to where he is now?  In this episode he tells new grads that if they want to accelerate their learning curve they need to become "CE junkies."  Should a new grad buy a CAD/CAM, CBCT, and laser? What is Clinical Mastery Series and...  Read More
Categories: Cosmetic Dentistry
Episode 5 - The 8E8 Dental Marketing Show
Episode 5 - The 8E8 Dental Marketing Show In episode 5 we talk about keeping up with Google’s constant changes, are yellow pages still relevant and the Cleveland Browns new uniforms. Watch the video version of the show...  Read More
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