Today's Active Blog Posts

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Need Your Feedback - Please Shower Me with Questions, Derisions, et. al.
To be honest, I've been a derelict blogger of late. This blog has not been kept up as much as I'd like it to be. Looking back, I've noticed several posts have received a surprising number of views but with little or no feedback. I doubt this is because my posts are profoundly overwhelming or...  Read More
The Practice "Sharing" Arrangement
Soooo... You've got a friend, classmate, or personal doctor reference that is seeking to "share" practice space but maintain two or more legally independent practices under a common roof? This may look flexible, inexpensive, and/or easy but you really need to invest the time to think through the...  Read More
A Modern Pediatric Dental Office Floorplan
If you’re planning on opening a Pediatric Dental Office anytime in the near future, you should take a look at this facility. CLICK BELOW to watch the video: While you watch the video, take notice of the historic nature of the building. The doctor-owner of...  Read More
If a Patient Does Not Have Insurance, Do Not Mention It
When talking to patients about their needed dental treatment and financial arrangements, one of the first things we notice is whether or not they have dental insurance. It is very good if they do, of course, and this makes our job easier. However, if they do not have insurance you can make a...  Read More
If You Promise Some Patients the Moon, They Won't Believe You
One of the most difficult things in human relations is convincing the pessimist they need something (including good dentistry). Many patients have experienced failure with their past treatments and have privately given up hope that anything can be successful. This is the reason they do not...  Read More
Case Presentation Percentage
What is a good case acceptance percentage? Depends on what the 75% represents. If the doctor routinely presents abbreviated treatment plans then of course the percent will be higher. It's like quarterback with a very high "passer rating" who plays it too safe and mostly throws very short...  Read More
5 Critical Areas of a HIPAA Risk Management Plan
As the U.S. Department of Health and Human Services (HHS), Office of Civil Rights (OCR) looks to ramp up HIPAA compliance reviews this fall, there is still sufficient time for small healthcare providers to review, update, and even start their HIPAA compliance documentation. As I have previously...  Read More
For Explosive Facebook Engagement… Use Entertaining Infographics and Images
A Sizzling Six-Part Series for Souping-Up Your Facebook Strategies! Want to learn how to get MORE Engagement, MORE Likes, MORE Shares, MORE Comments and Generate MORE Referrals from Facebook? Follow these simple steps for using images to create more engaging, eye-popping presence on this amazing...  Read More
The Secret to Dental Practice Stat Management
The real secret of stat management in your dental practice is to concentrate on actions that are easier to control by the individual employees as opposed to the "bigger" numbers that should be monitored but are the END RESULT of the "smaller" numbers.This may sounds a bit complex but it is...  Read More
Demolition Just Started - Watch The Video!
It’s important to remember there are 4 distinct phases to opening a new dental office. This video is only the beginning of the 3rd phase. While demolition and dental construction are exciting, its important to remember that there are 2-7 months of planning and prep work prior to the dental...  Read More
4 Internet Marketing Techniques That Can Get 100+ New Patients
Physicians, dentists and doctors all know that the best way to keep their practice going is through getting new patients. In the past, the best way to do this was through word of mouth or other types of personal marketing. However, the internet has now changed the way that medical professionals are...  Read More
New Office Dental Construction; A MUST SEE!
An old, restored building could be one of the most desirable locations for your new dental office. But renovations aren’t always a good idea. If you’ve ever considered this topic, watch the VIDEO below and you’ll see how a dentist is opening up his office in a renovated...  Read More
Chronic Appointment Breakers
Good management of your dental practice includes a scripting protocol for your Scheduling Coordinator (SC) to handle chronic broken appointment patients (at least three broken appointments or is not sorry after the second broken appointment).  Something like this: SC:  “I’m sorry but I just...  Read More
FBI Warns Healthcare Providers About Cybersecurity Risk
Here is a repost of a recent article that appeared in the Homeland Security News Wire: FBI warns healthcare providers about cybersecurity Published 7 May 2014 The FBI has issued a private industry notification (PIN), warning healthcare providers that their...  Read More
Standardized Sequence for Handling Requests to Break or Cancel an Appointment
Standardized Sequence for Handling Requests to Break or Cancel an Appointment When you are speaking to a patient or someone who calls for a patient and they want to break an appointment, there are certain steps to follow. The first step is to get the person on the telephone that has the...  Read More
Bonus Systems & Dental Office Payroll Percent
1. Set either a monthly or quarterly goal. 2. The goal is based on what is commensurate with 25% or less payroll percentage. Example: Let's say your payroll is normally around $20,000.00. Collections must be over 80K per month for there to be any kind of bonus. 3. If the goal is exceeded, a...  Read More
New patient scheduling tips
1. The key to a high percentage of appointments kept is your  to ensure they understand what will happen If they do not move forward. They must understand that the condition will worsen not because you say so but it's just physics. They also need to understand the effect that will have not just on...  Read More
Thanks for Calling, I'm Listening
Good morning, and thanks for calling Tooth Talk on station WSML. That’s WSML - where we’ve got miles of smiles of oral health tips on keeping your grill luminous and your pearlies on perpetual high beam. I am your host, Dr. Franz Crasier. Joining me in the studio is my trusty right hand...  Read More
HIPAA Compliance:  Not on These Dentists’ Radar
Recently I attended a healthcare networking event and met a dental practice management consultant. After exchanging some opening pleasantries, we started an engaging conversation regarding HIPAA compliance for dental practices. With more offices turning to the use of electronic health records and...  Read More
What To Do If You’re A Conflicting Client
Finding the right SEO agency for your business is important. Especially if you . You need to find a company that will take care of you needs and get you more leads and patients. But sometimes when you find the right agency for you and your practice, they already have a dentist as a client in your...  Read More
How To Effectively Market Your Dental Practice
I’ve written before about SEO, different internet tactics for acquiring new patients, and the importance of having a strong internet presence. And how they have helped . But there are still ways that you can get new patients and hold on to your existing ones without internet marketing. It...  Read More
The ‘NEW’ Social Media Strategy That Has Been Proven to Improve Patient Retention and Increase Referrals
Still Searching for the Most Effective Way To Retain Patients and Increase Referrals? This ‘NEW’ Social Media Strategy May Be Exactly What You've Been Looking for. Only 4% of patients trust Dentist advertisements as their primary source of information when searching for a new Doctor,...  Read More
Why Patients Stick:  New Data Reveals How To Improve Retention & Increase Referrals / Infographic
In 17 years of private practice and the 10+ years I've been coaching I can’t remember having ever met a Dentist who didn't believe that word of mouth is the most effective and powerful method for generating quality new patient referrals. Having said that, I can count on one hand (with...  Read More
Stolen Laptops Lead to Important HIPAA Settlements by HHS
The following announcement was recently posted by HHS-OCR: Two entities have paid the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) $1,975,220 collectively to resolve potential violations of the Health Insurance Portability and Accountability Act (HIPAA) Privacy...  Read More
30 Practice Management Ideas to Jump Start Your Practice
30 Practice Management Ideas to Jump Start Your Practice Establish a recall system, write it up, train staff on it and follow it exactly. ...  Read More
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